Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

Tell us how Clock Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Walking into this beautiful shop is like stepping into another world. It's unique. It is full with products of very high quality. We can't wait for Christmas so we can put out the wooden carousel that was made in Germany. Customer service was amazing.”

Helpful Report

Posted 1 year ago

“Great experience all round from purchasing to receiving, it was my first purchase from the clock shop but it won’t be my last . Thank you .”

Helpful Report

Posted 1 year ago

“I loved the clock shop. The sales assistant was very friendly and helpful.”

Helpful Report

Posted 1 year ago

“Great communication and service, thank you.”

Helpful Report

Posted 1 year ago

“A very helpful and pleasant lady, Rebecca I think, steered me to understand what I needed and thanks to her I got exactly that. All up the service was excellent. Jim T”

Helpful Report

Posted 1 year ago

“I’m absolutely delighted with my beautiful new Heidi cuckoo clock and really appreciated all the help and wonderful warmth I received from Angus yesterday when I came into Clock Shop to buy my cuckoo clock. It was bamboozling at first trying to decide as there is so much choice. I’m so glad I decided to wait until I got home to the Sunshine Coast to buy it rather than buy one in Germany when I was there last month. Thank you very much Angus.”

Helpful Report

Posted 1 year ago

“placed my order 10 AM, recieved confirmation that order was ready for despatch at 2PM and order arrived two days later.Quality excellent and very happy.”

Helpful Report

Posted 1 year ago

“Second time purchasing from The Clock Shop. Easy to complete, and I was even assisted in getting the clock to my car :)”

Helpful Report

Posted 1 year ago

“Excellent service at the counter of the shop, staff most helpful and knowledgeable.”

Helpful Report

Posted 1 year ago

“Very happy with our purchase. Excellent service. Thank you.”

Helpful Report

Posted 1 year ago

“Plenty of variety to choose from and staff were very accommodating and friendly”

Helpful Report

Posted 1 year ago

“Daniel was very helpful and responded to all of my questions in a timely manner. In the end, I received the correct part and was able to get my clock working like new!”

Helpful Report

Posted 1 year ago

“Not bad but room for improvement. Website could be more interesting and categories streamlined so they can be found more easily. I thought the price for my little music box was good.”

Helpful Report

Posted 1 year ago

Thank you Kirowyn. We really appreciate your feedback and thanks for supporting Clock Shop. We will explore how we can make the website more interesting and also how we can streamline the categories. Easy navigation is definately important! Kind Regards, Clock Shop Team

Posted 1 year ago

“Well the parts and service is a1 as I'm a cuckoo collector and some times get cuckoo clocks mechanical that are missing parts and have always been able to find the parts I need from the Clock shop ,, so will continue shopping with the Clock shop ,, There range of new parts is extensive,, The only thing is the postage for small orders could be a bit cheaper as no 1 wants to pay more for postage than what the parts are worth ,, Other than that a1”

Helpful Report

Posted 1 year ago

“A very responsive Business who quickly completed and posted my order which arrived swiftly from QLD to VIC. Online ordering was also easy. I also love the product I purchased. Thank you.”

Helpful Report

Posted 1 year ago

“Great service wonderful happy approach. Helpful and knowledgeable”

Helpful Report

Posted 1 year ago

“Very helpful staff. Nice attitude”

Helpful Report

Posted 1 year ago

“I was delighted with my purchase of a music box for a new baby. The quality was much better than anything I could find in the shops and the service from the Clock Shop was prompt and helpful.”

Helpful Report

Posted 1 year ago

“Great service, competitive pricing . Highly recommended”

Helpful Report

Posted 1 year ago

“Great shopping experience. Instructions that came with the product for fitment was great.”

Helpful Report

Posted 1 year ago

Clock Shop is rated 4.9 based on 3,907 reviews