Cloudious9 Reviews

Name: Cloudious9
Rating: 4.39

4.4 Rating 1,234 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product! This is my second purchase of the Carti9 because it's that good!”

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Posted 1 day ago

“Oh. My. God. I bought the CART device and holy cow. Huge hits and it hits different. And so convenient. I'm a customer for life.”

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Posted 5 days ago

“Was a great place to order and got my stuff fast”

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Posted 2 weeks ago

“The booklet that came with the device did not match the functionality of the product that I received, and I feel both my money and time we massively disrespected. I can't think of a reason to ever purchase anything from you or even recommend you to people I know. I woke up like a kid on Christmas, waiting for my package to arrive, every single thing fell short of what I expected. Seriously, why would I schedule a Zoom meeting with a manager to diagnose problems I'm having with the device IMMEDIATELY after receiving it? Who thought that was a good idea? I'm trying to use my device after waiting a week, and you want me to keep waiting? Absolutely not. Terrible product, and I can't wait to see y'all go out of business.”

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Posted 2 weeks ago

“My husband had a hard time trying to use it and it just broke. He's only had it 24 hrs. The bottom part broke off and it was not working properly”

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Posted 2 weeks ago

“Very intelligent design. Results are undeniable. Far superior than the alternative. Both the atomic9 and Cloudious9 have elevated our overall experience without the negative side effects.”

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Posted 1 month ago

“I got a 510 water battery and a dry herb bundle, and I am blown away by the quality of each item, and shipping was plenty fast! Highly recommend!!”

Cloudious9 5 star review on 11th March 2025

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Posted 1 month ago

“I received my device and the rubber gasket is ripped. I have not been able to use it as it’s leaking water. I have contacted customer support several times with no reply yet- I’ll be happy to update my review once this is resolved.”

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Posted 1 month ago

“Not only was i not informed that this company does not ship to PO boxes, 3 weeks later when i reached out, that was when i was informed of the shipping restrictions. Nobody from this company took the time to reach out and inform me of this rule. Then i still had to wait since they don't work weekends and with a holiday on monday my order was delayed again. So, here we are almost a month later and i still don't have my order. They sure took my money right away! If this product is not as great as advertised, i'm gonna test their awsome return police for sure.”

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Posted 1 month ago

“I absolutely love my carti 9. The only set back I've come across so far, is that the most popular 2g cartridge in my state doesn't fit quite right. Other then this set back, great product! Would love to try some more!”

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Posted 1 month ago

“I have been beyond impressed with the customer service. Get it done and please the customer is their motto. If you've been considering purchasing a C9 product, I highly recommend that you complete that purchase. Good products, best customer service. You really can't go wrong.”

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Posted 1 month ago

“Amazing customer service! I had purchased an Atomic9 vaporizer from a store that did not work at all. It wouldn’t charge and had no light indicators turn on at all. I reached out to the customer support and told them what had happened. They responded to my email within 24 hours and I had a new one shipped to me with a tracking code. I was shocked at how quickly they responded and the problem was solved. I will be purchasing from the company again and I highly recommend this company. Thank you so much!”

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Posted 1 month ago

“Oh she’s great, I didn’t even know you could just replace the glass. Very noice.”

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Posted 2 months ago

“I was so excited to try out the Hydrology9 NX, but received a product that doesn't sense the cartridges because the pins dont line up properly. I reached out to customer support, but have yet to hear back from them, so I spent way too much money on a paperweight sitting on my desk. Unfortunately from my experience I can't recommend this product at this time, since I haven't been able to use it a single time.”

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Posted 2 months ago

“Doesn’t pull.. took a video of the entire process and it doesn’t work as advertised. Don’t buy!”

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Posted 2 months ago

“Design and color are awesome. Love the magnetic features. Wanted to give 5 stars but the light feature doesn't work and there is no locking mechanism so I rigged one to keep it closed.”

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Posted 3 months ago

“We love your products”

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Posted 3 months ago

“Amazing company with simple but high quality products. Most or all have been modular and the Nx is my go to for my mainstay flower piece. The carti 9 is also quite nice.”

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Posted 3 months ago

“WORKS GREAT !!!”

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Posted 3 months ago

“Very nice. A larger product chamber would be my request. It takes a bit to learn the light/heat components, but it's a very nice product.”

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Posted 3 months ago

Cloudious9 is rated 4.4 based on 1,234 reviews