Cloudious9 Reviews

Name: Cloudious9
Rating: 4.40

4.4 Rating 1,219 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

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“Nice website. But no way to track the order...and that s a poor experience... even with the norton guarantee”

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Posted 6 years ago

“It feels like a bong but the hits are so smooth and clean that it also feels like a vape. I love this device!”

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Posted 6 years ago

“I enjoyed a high level of very professional, responsive customer service during my phone call, then was amazed by the follow-ups by email. Best experience I've had in a long time with any retail company. Exciting product innovation, clear communication, & skillful passionate staff.”

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Posted 6 years ago

“I love a bong and my husband loves a vape so the two together was wonderful!! Still learning a bit with it like when we have a few more people it seems to go out quickly, but love the high from it -even ordered one for a friend!”

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Posted 6 years ago

“Great product but I wish it was easier to pack and clean. Battery life seems kinda bad. Other than that, love the product.”

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Posted 6 years ago

“Hello Theresa Gibbs here I have not received my order yet. The facility where it shipped to before my post office is saying it can't not deliver to post office box? We do not have mail delivery where I live. We have to go to the post office daily. Have signed for my packages at the post office. And I get all my packages sent there with no problems. Can someone PLEASE look into this. As I'm waiting patiently and wanting eagerly for my purchase. My street address is ,if needed 219 Merchants Path Sagaponack, NY 11962 Thank you for your help”

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Posted 6 years ago

“Not please with the quality of the vape. Happy with the build just not the heat.”

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Posted 6 years ago

“Customer Service was top notch!!!”

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Posted 6 years ago

“I love the quality of the product. The colour indicators are a little bit beyond the normal user. It's not as user friendly as I would have hoped, but ok for me. Thanks for a great product!”

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Posted 6 years ago

“High quality product, easy to use, fantastic results”

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Posted 6 years ago

“Was in contact with Ben on the support page, was a genuinely great guy! Give that man a pay rise! Super helpful, super fast.”

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Posted 6 years ago

“Wonderful product, incredible service and excellent shipping this is a company who will go far!”

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Posted 6 years ago

“Fast shipping couldn't be any happier”

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Posted 6 years ago

“I am a gadget queen and love new ways to enjoy a classic evening. Love, Love, Love my Hydrology9 Holiday Bundle with leather case. Only reason for 4 stars is due to my unit leaking which was promptly troubleshooted by customer service with a new part on it’s way. Considering it uses water anything that stops leakage should have been included. Otherwise straight 5 Stars.”

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Posted 6 years ago

“Received the Vaporizer shipped with a broken mouthpiece, large piece of glass chipped, however with no shards of glass in package. On the plus side I have received a new Unit shipped priority and was very pleased with the customer service. Final note, still awaiting a return label for sending the first Vaporizer back. Dave”

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Posted 7 years ago

“why I spend 30$ delivery when I read that it´s gonna arrive 4-7 business day's now 3 weeks and I´m still waiting for product. how long does this take more? I wrote that if it´s not arriving this week I want my money back.”

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Posted 7 years ago

“I had some issues in the beginning with receiving my package (issue w/ UPS - took about 11 days for 3-5 day shipping). When I called into support they were amazing and refunded me the shipping costs, and sent me a few extra things. I ordered the Black (green) Friday bundle - the price for everything that was included was a great deal! I absolutely love this product! The only issue I have had with it since I’ve had it is the glass cylinder that came with it has a little chip on the edge and it leaked like crazy!! It stinks that I am already using my spare glass, but this one does not leak. I just have not had a chance to call support yet, but I know they will make things right. Even though I have had a couple issues myself, I have recommended this to everyone! The product is worth every penny, and the customer service is by far the best I have ever had to deal with! :thumbsup::type_1_2::thumbsup::type_1_2:”

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Posted 7 years ago

“I have tried 5 different vape devices. This one is right up there with the Crafty, in some ways better! And the tech AND sales support teams are top notch. Support these innovators — in my view they deserve it.”

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Posted 7 years ago

“Love the product, delivery was a week late.”

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Posted 7 years ago

“Super cool couldn't be happier with it!”

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Posted 7 years ago

Cloudious9 is rated 4.4 based on 1,219 reviews