Cloudious9 Reviews

Name: Cloudious9
Rating: 4.39

4.4 Rating 1,238 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 11th March 2025

JASON DAHL

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So smooth, so sleek... it’s just the perfect tool to make each vape session absolutely wonderful.”

Helpful Report

Posted 6 years ago

“Customer service is top notch. Shipping was fast and Hydrology9 was beautifully packaged. I bought this vaporizer for the water filtration and convection oven. It is a smooth, clean vape with decent flavor. When I had an issue, customer service took care of it immediately.”

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Posted 6 years ago

“Straight forward, easy to order, got a 10% discount. However I got a voucher for the free leather bag on my email once I'd already purchased the product. Wish there was a way I could have used that but all in all. Am pretty happy.”

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Posted 6 years ago

“My first one was great at first but it started to have some airflow issues after a few months, it eventually got unbearable so I reached out to support and wish i did weeks earlier, they were incredibly helpful! They assured me it was a problem with the device and that I would have a new one shipped out to me asap it'll be here tomorrow and I'm beyond thrilled to have a functional one again.”

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Posted 6 years ago

“Well, to start off I love the Cloudious9 and the case as well and When I had a problem your support team was right on point and help me out with the situation I had again Thanks Cloudious9 team support for doing a great Job keep up the good work!!!”

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Posted 6 years ago

“I love my Cloudious; however, The product should be sold with a trouble shooting guide watching repetitive YouTube videos is not as helpful as it sounds”

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Posted 6 years ago

“It works great. Just like you intended. Pure taste! Much milder, but just as effective as smoking. Easy on the lungs. Just one problem. The metal in the screwdriver is way too soft. The small perforated plate won't budge with the screw driver. the tip just bends, I've got to find a thin bit screw driver that is strong enough to remove the small round plate. Any suggestions?”

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Posted 6 years ago

Hi Paul, thank you for your review! This can happen, especially with residue adding to the resistance on the vapor passage cover. The best thing we can really advise is to have a stronger screwdriver on hand, if possible. The opposite end of the screwdriver tool should still be able to effectively clear the heating chamber of residue. Please let me know if this was helpful, thanks!

Posted 6 years ago

“I’m not sure yet but so far the C9 is working well. I think this should go out after 1 week of use. Then you’d get a more honest answer. I’ll write you back in a week. So far so good.”

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Posted 6 years ago

Thank you so much! We like to invite you to join our referral program https://cloudious9.referralcandy.com/ Please let your friends or family know about Cloudious9

Posted 6 years ago

“A creative rendition on any dry flower vapes”

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Posted 6 years ago

“I have never had a better vaping experience than when I use my Hydrology9 vaporizer. I vape every evening to manage my chronic, unrelenting pain caused by a handful of autoimmune disorders, and the hit is always so smooth and potent. I have never achieved the same benefits with any other vape or pen. I also want to commend Cloudious 9 as a whole; their customer service is unparalleled. My vaporizer began chipping slightly on the glass cylinder and all I had to do was contact them, explain the situation via email, send them a few specs and they happily replaced the affected components. It was extremely painless, and they were very friendly. I really can't say enough good things about this company and their exceptional product.”

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Posted 6 years ago

“Got my order in 9 days on the other side of the planet. The vaporizer looks solid and very high quality. It turned out to be easy to use and worked perfectly on the first try. The glass tube unfortunately was broken during shipment but they sent me another one the moment i contacted support about it. Thankfully i bought the bundle and had acrylic one to spare which is just as good. Overall 10/10 for delivery speed, quality and service.”

Helpful Report

Posted 6 years ago

“It feels like a bong but the hits are so smooth and clean that it also feels like a vape. I love this device!”

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Posted 6 years ago

“I enjoyed a high level of very professional, responsive customer service during my phone call, then was amazed by the follow-ups by email. Best experience I've had in a long time with any retail company. Exciting product innovation, clear communication, & skillful passionate staff.”

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Posted 6 years ago

“Customer Service was top notch!!!”

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Posted 6 years ago

“High quality product, easy to use, fantastic results”

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Posted 6 years ago

“Was in contact with Ben on the support page, was a genuinely great guy! Give that man a pay rise! Super helpful, super fast.”

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Posted 7 years ago

“Wonderful product, incredible service and excellent shipping this is a company who will go far!”

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Posted 7 years ago

“Fast shipping couldn't be any happier”

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Posted 7 years ago

“Received the Vaporizer shipped with a broken mouthpiece, large piece of glass chipped, however with no shards of glass in package. On the plus side I have received a new Unit shipped priority and was very pleased with the customer service. Final note, still awaiting a return label for sending the first Vaporizer back. Dave”

Helpful Report

Posted 7 years ago

“I had some issues in the beginning with receiving my package (issue w/ UPS - took about 11 days for 3-5 day shipping). When I called into support they were amazing and refunded me the shipping costs, and sent me a few extra things. I ordered the Black (green) Friday bundle - the price for everything that was included was a great deal! I absolutely love this product! The only issue I have had with it since I’ve had it is the glass cylinder that came with it has a little chip on the edge and it leaked like crazy!! It stinks that I am already using my spare glass, but this one does not leak. I just have not had a chance to call support yet, but I know they will make things right. Even though I have had a couple issues myself, I have recommended this to everyone! The product is worth every penny, and the customer service is by far the best I have ever had to deal with! :thumbsup::type_1_2::thumbsup::type_1_2:”

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Posted 7 years ago

Cloudious9 is rated 4.4 based on 1,238 reviews