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Club L London Reviews

4.0 Rating 1,491 Reviews
76 %
of reviewers recommend Club L London
4.0
Based on 1,491 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 19th April 2024
Disappointed
229
Anonymous
Anonymous  // 01/01/2019
Cannot fault the service & the quality of the garments.Highly recommend
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Posted 2 years ago
great quality especially for the price, came quickly and fits perfect
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Posted 2 years ago
Ordered 3 items: a black basque top, a white dress and a cream basque jacket. Arrived super quick (with NDD), well packaged and beautiful quality items. Lovely material and fit. These are my first purchases and I am very impressed.
Club L London 5 star review on 1st June 2022 Club L London 5 star review on 1st June 2022
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Posted 2 years ago
Amazing quality, perfect fit. True to size. Would definitely recommend buying from here. Bought for going to the Gold Cup races, can’t wait to wear!
Club L London 5 star review on 1st June 2022
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Posted 2 years ago
**There is no customer service at all!** - no phone number to call - no email to help you communicate with them - no live chat function! Just no help…. Clothes are ok, but if you have a question or issue or just need some customer service there is nothing. The telephone number listed is wrong and there is no email address to communicate, the online chat function isn’t answered. So just beware of this! And hope your order fits!
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Posted 2 years ago
I am extremely happy with my order. Club L London, communication is fantastic with updates on the dispatching of the order. The dresses were individually packed well and in a strong sturdy box. The dresses exactly looked as in the picture. Size is perfect! Ensure to order your usual size & you can be sure it will fit it shapely . The quality of the fabric of the dresses are excellent. The fabric is rich & seamless stitching giving the dress a very classic & classy look! I will order again!!
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Posted 2 years ago
Amazing quality dresses! I couldn’t decide between the ones I’d ordered so kept them both!
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Posted 2 years ago
Ordered two tops from Club L London, the feathery top, and the organza sleeve bodysuit. The feathery top was cute, but the zipper would NOT stay up - no it's not because I was trying to cram any voluptuous curves into the wrong size, it was actually slightly too big, but the zip was trash with no locking mechanism at the top. The top arrived too late for me to find a back up option so I had to keep it, and pray to all of the gods that the poor little safety pin I used would maintain my dignity throughout the night. The organza sleeve body suit was an actual joke. The mesh fabric was dingy and looked creamy off-white, and came up barely past my nips it was so short in size. To clarify, again, no I'm not a glamazonian 6 foot goddess, I'm very much an average sized gal with bee stings for ta-tas. If you're anything above a B-cup this bodysuit is not for you.... unless that's your vibe 😉. Would I order from them again? Absolutely not, would I recommend you order from them? Girl what you do with your money is your choice.
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Posted 2 years ago
Came really quick! Definitely good value for the money. Quality is 10/10, my go to shop😍
Club L London 5 star review on 30th May 2022
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Posted 2 years ago
My order came in a good amount of time. The fabric and colours are lovely, decent price too but the sizing is a little off.
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Posted 2 years ago
Trousers fit perfectly, super flattering. Some of my favourites. Top ran small, it was still small even though I sized up.
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Posted 2 years ago
Dress fits perfectly (size 12) gives a lovely shape to your figure and holds you in well. Delivery was fast. I have no complaints.
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Posted 2 years ago
Too small size, you have to pay for shipping returns. $50 in shipping total. An absolute joke. Don't bother.
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Posted 2 years ago
Lovely dress just fit a bit wrong on me due to length and excess material on the stomach. Not a fault with the dress though just didn’t suit my figure
Club L London 4 star review on 28th May 2022
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Posted 2 years ago
Some of the clothes are either the right size or too small or big. With drastic variations. Trial and error
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Posted 2 years ago
Dress came exactly how it was pictured and fits perfectly. First time ordering from this site and would definitely order again
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Posted 2 years ago
Delivery great. Dress looks stunning! Thank you 😊
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Posted 2 years ago
Absolutely awful experience - scam! Absolutely awful customer service. Returned a dress over a month ago and have still been waiting for a full refund. I contacted Club L London to ask about where my refund was and they sent me a reply to say my item had been flagged blaming me of it smelling of perfume and that I had washed the item which was not the case at all. I wish I would have read the reviews on Trust Pilot before ordering as this seems to have happened to others before. Just a way to try and make money out of people, very stressful and upsetting. Unprofessional service from start to finish.
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Posted 2 years ago
Gorgeous dress, great quality and fast delivery
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Posted 2 years ago
Dress is gorgeous! Really great quality for the price and had speedy delivery.
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Posted 2 years ago
Club L London is rated 4.0 based on 1,491 reviews