Coffeeteca Reviews

Name: Coffeeteca
Address: 609, Keilor Road, Niddrie
Rating: 4.80

4.8 Rating 488 Reviews

96 %

of reviewers recommend Coffeeteca

4.8

Based on 488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Coffeeteca 5 star review on 2nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were impressed with the service, and delivery of our Gaggia Anima Focus.”

Helpful Report

Posted 2 years ago

“Great service and quick delivery.”

Helpful Report

Posted 2 years ago

“I love my new Gaggia Classic Pro! I had a few questions before the purchase and they were quick to respond to all of my queries, and I got my delivery the next day after putting in the order. They even threw in a free 1kg of coffee beans. Wouldn't hesistate to purchase from them again!”

Helpful Report

Posted 2 years ago

“Despite being an online store, Andrew from Coffeeteca was super helpful and quickly arranged for me to pick up my new machine. Highly recommended!”

Helpful Report

Posted 2 years ago

“Fast turn around and very prompt email with tracking!”

Helpful Report

Posted 2 years ago

“Coffeeteca were responsive to my request on the website and called me quickly. Andrew was very helpful in discussing the different Eureka coffee grinders. We had a nice decent chat not just a quick sales phone call. The Atom 75 was well packed and arrived as expected quickly with express post. This website was cheaper than all other places i could find online so i did ask this question and they had purchased a bunch of the machines and no store front. Very Happy. The Atom 75 works liked a dream, 3.10 seconds gets me 18.0g spot on. Thank you.”

Coffeeteca 5 star review on 13th September 2022

Helpful Report

Posted 2 years ago

“Very Good follow up service.”

Helpful Report

Posted 2 years ago

“Legends' best product and customer service would highly recommend buying your machines beans and accessories from Coffeeteca”

Coffeeteca 5 star review on 12th September 2022

Helpful Report

Posted 2 years ago

“Great service thank you.”

Helpful Report

Posted 2 years ago

“Product and complimentary coffee delivered in less than 24 from placing order. Very impressive. I am unable to comment on the performance of the coffee grinder, as it has not been used, due to coffee maker, from a big bulk store, currently in for a warranty repair The grinder appears beautifully built and finished. I can only rate on this basis.”

Helpful Report

Posted 2 years ago

“So happy with Coffeeteca. I like to buy things with a minimum of fuss, and I was very happy with the ordering/tracking on my Specialita grinder. Well packaged, and turned up in a couple of days from interstate. Highly recommended.”

Helpful Report

Posted 2 years ago

“i ordered, it came quickly, no fuss transaction. delivery person was bad though...as item could be identified as it was shipped in it's own box, it was left in full view for thieves to see....i was home and they didn't even knock...coffeeteca needs to take some responsibility as they chose a cheap carrier”

Helpful Report

Posted 2 years ago

“I purchased a Gaggia Cadorna Prestige from Coffeeteca two months ago. I spoke to Andrew a couple of times prior to purchasing and he was really friendly and helpful on both occasions. On the first occasion I phoned from Perth without realising it was a public holiday in Melbourne. Andrew picked up straight away and was happy to run through my queries. The machine arrived in excellent condition shortly after placing the order. It has been perfect for our family. Easy to use, easy to maintain and a big step up from Nespresso.”

Helpful Report

Posted 2 years ago

“Timely and helpful advice and answers to our questions around which type of machine would suit our requirements. Good price and prompt delivery. An excellent experience.”

Helpful Report

Posted 2 years ago

“Fast delivery. Quite happy with the machine so far, have had it for over a week. After the install it is quite easy to use.”

Helpful Report

Posted 2 years ago

“Italian strength coffee good quality and taste. Quick delivery”

Helpful Report

Posted 2 years ago

“Very pleased with the service. Our new machine arrived in just a couple of days and in good condition. Also very happy with our Gaggia machine. It is easy to use and the coffee is good.”

Helpful Report

Posted 2 years ago

“While the Coffeeteca website is very comprehensive and easy to navigate, I am the type of person who likes to deal with other people. I called the 1300 number and spoke to Andrew (one of the founders), who answered all my questions thoroughly and politely. My purchase arrived in Perth within 3 days of placing the order! As a person who expects very high standards, I can attest that Coffeeteca undoubtedly provides excellent customer service.”

Helpful Report

Posted 2 years ago

“Excellent quick turnaround. Can’t fault.”

Helpful Report

Posted 2 years ago

“Super fast delivery, couldn’t ask for more.”

Helpful Report

Posted 2 years ago

Coffeeteca is rated 4.8 based on 488 reviews