D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,177 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went just as arranged very swift and prompt service and the hire car was the same as my own . Well done . Thank you.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your 5-star review. It's nice to know you were happy with the all-round service you received from Mark and the team. Thanks again, we appreciate your support.

Posted 1 year ago

“Third car from Matthew Butterfield at Colin Appleyard Keighley, amazing informative service, fabulous S Cross vehicle, extremely happy, wouldn’t go anywhere else!”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Patricia, Thank you very much for your review. It's great to know how pleased you are with your New Suzuki S-Cross and it's also really nice to know how pleased you continue to be with the service you receive from Matthew, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Patricia, we appreciate your review, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent service, excellent knowledge of cars and products. Friendly BUT NOT pushy. Felt very comfortable and didn't feel pressured.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Janet, Thank you so much for taking the time to give us a 5-star rating. We really appreciate your feedback and are delighted to hear that you had an excellent experience with Colin Appleyard LTD. We're glad to hear that Chris and the team provided you with knowledgeable and non-pushy service. Our main goal is to ensure our customers feel comfortable and informed throughout the car buying process. We're also pleased that all your questions were answered promptly and that you received a fair price for your part exchange car. Furthermore, we're thrilled that you received your new car within a week and that all the paperwork was processed instantly. We understand the importance of efficiency and aim to make the entire process as smooth as possible for our customers. Thanks again Janet, we value your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“This was my 9/10th Swift from Colin Appleyard Ashton spread over 26 years. So they must be doing something right!!! Nick continued the wonderful all round service that I have come to expect and receive”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Wilf, Thank you so much for your wonderful 5-star review. We value your continued support and loyalty to Colin Appleyard LTD and we're delighted to hear that Nick provided you with the same wonderful all-round service that you have come to expect and receive from us over the past 26 years. Your feedback reassures us that we are doing something right and we're grateful for your trust in us. Thanks again Wilf, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 1 year ago

“From the initial enquiry, arranging a test drive and during the handover all the staff at the Bradford dealership were very pleasant, friendly and helpful. At no point did we feel under any pressure to buy and all queries were answered quickly and thoroughly during the arrangement of the sale. I would have no hesitation in recommending this dealership and will certainly come back again.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much for your glowing 5-star review. We really appreciate your kind words and are thrilled to hear that your experience at our Bradford dealership was nothing short of exceptional. We're also very pleased to know that you never felt pressured to buy and that all your queries were promptly and thoroughly answered during the sale process. Thanks again, we appreciate your feedback and it's great to know you'd have no hesitation in recommending us. Enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Great customer service, no hard sell, excellent product knowledge and happy to answer all queries. It was a pleasure to buy. Thanks to Matt!”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Jo, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your kind comments with Matt. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Jo, we appreciate your feedback, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Very friendly, helpful and easy to deal with. Our part exchange was handled professionally and stress free. We are delighted with our Suzuki Vitara and would recommend Colin Appleyard Ltd to friends and family.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your 5-star review. It's great to hear that our team was able to provide you with a very friendly, helpful, and stress-free experience throughout your part exchange and purchase of the Suzuki Vitara. Customer satisfaction is our top priority and it's a delight to know how pleased you are with your new car. Thanks again, we really appreciate your kind words and recommendation and we wish you many enjoyable journeys in your Suzuki Vitara.

Posted 1 year ago

“Just bought my 4th new car from Colin Apps. The best car place in the North, one of the best in the UK. Staff are brill always go the extra mile to help and sort out any probs. and wishes that customers may have, and always with a smile. Car servicing is great no problem to small, they are just great. I always recommend Appleyard's to friends family etc.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi John, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you continue to be with the service you receive from us, we'll be sure to share your kind comments with the team, they mean a lot. Thanks again John, we appreciate your feedback and we value your loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Great customer service from Steve, kept in contact to allow trade in and purchase remotely...both parties happy with result. Large dealership allows plenty of choice at a good price.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your 5-star review. It's nice to know you were happy with the all-round service you received from Steve, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again, we appreciate your review and we hope you enjoy your New Suzuki Vitara.

Posted 1 year ago

“Seamless from start to finish. We negotiated what I considered to be a fair price, and everything proceeded to the handover without any issues. Matt, the salesman, was thorough and professional throughout.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Steve and Judy, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with your purchasing experience and we're pleased to hear that Matt was thorough and professional throughout. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again, we value your feedback and we hope you enjoy your Subaru Outback.

Posted 1 year ago

“Great service, 100% recommended”

Helpful Report

Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us and that you'd be happy to recommend us. Thanks again, we appreciate your support.

Posted 1 year ago

“Nick was extremely helpful at helping my Dad choose his new Swift. He was helpful from enquiry to completion and kept us updated from test drive to collection. Thanks Nick, a pleasure to deal with you.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Alan, Thank you very much for taking the time to share your thoughts with us and leave a 5-star review. It's really nice to know how pleased you and your Dad were with the service you received from Nick, we'll be sure to share your kind comments, they mean a lot. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again Alan, we value your feedback and we hope your Dad enjoys his New Suzuki Swift.

Posted 1 year ago

“A wonderful service from Matthew from start to finish when buying our Juke Tekna+. It was all so easy and Matthew is such a nice guy and very customer-focused and the whole firm has an excellent ethos. The car is amazing and was beautifully prepared when we collected it. Highly recommended.”

Helpful Report

(Keighley Nissan) - Posted 1 year ago

Hi Dean, Good to hear back from you and thanks very much for your wonderful review. It's great to know how pleased you are with your Nissan Juke and the all-round service you received from Matthew, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Dean, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your new car. Nice Wheels.

Posted 1 year ago

“From my telephone enquiry every aspect of the sale and collection was effortless and so very comfortable whilst I believe I have received excellent value for money.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Kenneth, Thank you very much for your glowing 5-star review. We sincerely appreciate your kind words and are thrilled to hear about your effortless and comfortable experience. We strive to provide excellent value for money and we're delighted that you feel we have achieved just that. Thanks again Kenneth, your feedback means a lot to us and we wish you all the best with your New Suzuki Ignis.

Posted 1 year ago

“The service and friendly staff really makes everything easy. Jon couldn't do enough he really showed me every detail has I haven't driven for years, but he built my confidence. Id recommend this dealership to everyone well done to all concerned thank you.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Janet, Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Jon. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Janet, we appreciate your feedback and it's great to know you'd be happy to recommend us. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“This is the third time we've purchased a Suzuki via Nick Hughes at Colin Appleyard Ashton under Lyne. Nick is friendly, professional and really helpful. He's a great ambassador for the company and for the Suzuki brand 10/10”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Martin, Thank you very much for your review. It's great to know that once again you were happy with the service you received from Nick. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experienced this. Thanks again Martin, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Chloe went above and beyond for myself and my husband when we recently purchased a car. Any questions we have were dealt with promptly she replied to emails quickly, she is an assest to the company!!”

Helpful Report

(Keighley Nissan) - Posted 1 year ago

Hi Morgan, Thank you very much for your wonderful 5-star review. It really is nice to know how pleased you were with the all-round service you received rom Chloe, your kind comments mean a lot, we'll be sure to share them. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again Morgan, we value your feedback and we hope you enjoy your Nissan X-Trail.

Posted 1 year ago

“Yes I am very happy, Thank you Jon.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Amela, Thank you very much for your review. It's nice to know you're happy with your Suzuki Swift and the service you received from Jon. Thanks again Amela, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 1 year ago

“A pleasant, friendly and easy transaction. Nice to meet Robin Appleyard and thanks to Nick who is a credit to the Appleyard group….”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Ian, Thank you very much for your review. It's nice to know you were happy with your purchasing experience and the service you received from Nick. Robin spends much time around our dealerships to make sure we are creating an environment he would be happy to experience with his own family and as a family run business the satisfaction of our customers is very personal to him so we'll be sure to mention your kind comments. Thanks again Ian, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki S-Cross.

Posted 1 year ago

“Great price and all went very smoothly with a very friendly and efficient handover. Love my new Swace.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi John, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you are with your Suzuki Swace and the all-round service you received from Chloe and the team, we'll be sure to share your feedback. Thanks again John, we appreciate your review, enjoy your new car and whilst there's many miles between us, we're here if you need us.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,177 reviews