D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,177 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was made easy in making our choice of car. Michael, the sales person we dealt with, was professional and courteous and knowledgeable without pressuring us. We wouldn’t hesitate in recommending him to any of our friends and family.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Steve and Liz, Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with the service you received from Michael, we'll be sure to share your feedback, your kind comments mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“We recently purchased an S-Cross from Colin Appleyard in Ashton Under Lyne. Your representative Ami was brilliant, so friendly, knowledgeable and helpful. She made the whole experience easy for us, and her after sale communication was excellent. Ami was on holiday and therefore John looked after us when we came to collect, again all very good. The car is fabulous, it’s in immaculate condition and drives like a dream, we’re very happy. Would definitely recommend Colin Appleyard. Huge thanks to Ami and John. From Bev & Paul Holroyd”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much Bev and Paul for your wonderful 5-star review. It's great to know how pleased you are with your Suzuki S-Cross and that it was in immaculate condition and drives like a dream. It's also nice to hear how pleased you were with the all-round service you received from Ami and John, we'll be sure to share your feedback, your kind comments really do mean a lot. We do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again, we appreciate your review and we're pleased you'd definitely recommend us. Happy Motoring.

Posted 1 year ago

“I initially found this car online but Matthew and Jeanette were very helpful in making the purchase go smoothly.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your 5-star review. We're glad you enjoyed your experience with us and it's really nice to hear that Matthew and Jeanette were able to make your purchase go smoothly. It's always our goal to provide the best customer experience and we're glad that's what we achieved. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 1 year ago

“Brilliant service couldn't ask for more chocs was yummy thank u so much Chris defo recommend them”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Debra, Thank you very much for once again taking the time to leave us a 5-star review. It really is nice to know how pleased you continue to be with the service you received from Chris, your wonderful comments mean such a lot, we'll be sure to share them. Thanks again Debra, we value your feedback, glad you enjoyed the chocolates and we hope you enjoy your New Suzuki Swift.

Posted 1 year ago

“Service carried out without delay and car returned looking spotless. Staff always friendly and helpful. Price seemed to have gone up sharply, but having had 2 diesel cars before this petrol one I hadn’t reckoned with new spark plugs as part of the service.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Geoff, Thank you very much for your review. It's nice to know that the service on your Suzuki Vitara was carried out without delay and that it was returned looking spotless. We also appreciate you noticed our staff's ever helpfulness and friendliness. The spark plugs are changed once every 3 years as part of the Suzuki's manufacturing requirements so next year's costings will be minus that additional change. Thanks once again Geoff, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Sales people where not pushy but available when I needed questions answered. When I sat down to price up the vehicle I was given various option to suit me and didn't feel pushed in to accepting add ones, I was told to think about them and let them know. Once decided, I was told I could get the car in 4 days. Again, great service when I collected.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for taking the time to share your thoughts with us and leave a 5-star review. We're really pleased to know how satisfied you were with the all-round purchasing experience and that you were happy with the service you received from Steve and the team. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 1 year ago

“Friendly efficient service.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Bob, Thank you very much for your 5-star review. We're really pleased you had such a positive purchasing experience and we'll be sure to share your feedback with Matthew and the team. Thanks again Bob, we appreciate your kind comments and we hope you enjoy your Suzuki Ignis.

Posted 1 year ago

“Friendly, efficient service - and at competitive prices too. What's not to like? My car had its service, a minor brake adjustment and an MOT, in just a few hours. They even washed it and vacuumed inside. (Turns out it's turquoise - I'd forgotten!) All in all, I'm very pleased.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Ian, Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with the all-round service you received from Mark and the team, we'll be sure to share your kind comments they mean. Thanks again Ian, we appreciate your feedback, enjoy your new found turquoise Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“As usual Matthew was very professional in his manner and approach and this is the second car I have bought from the Keighley branch. I would recommend the dealership and Matthew to my family and friends.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Michael, Thank you very much for taking the time to share your thoughts with us. It's great to hear that Matthew was professional and that you had another positive experience when you purchased your second car from us. Thanks again Michael, we appreciate your feedback and it's nice to know you'd be happy to recommend us to your family and friends. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“My experience when buying my Suzuki Swift was painless and enjoyable. Lewis was a lovely young man, who did his job really well, was informative, but not pushy I would recommend the whole experience to anyone.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Jean, Thank you very much for your glowing 5-star review. It's great to know how pleased you were with your purchasing experience, we'll be sure to share your wonderful feedback with Lewis and the team. Thanks again Jean, we appreciate your review and it's nice to know you'd be happy to recommend your purchasing experience to anyone. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Ashton- under- lyne Suzuki- Very pleasant staff, nick my sales person, very patient and well mannered, Great sales staff and management. Never a problem with these.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Karen, Thank you very much for your positive review of Colin Appleyard LTD. We're really pleased that you found our staff at Ashton-Under-Lyne Suzuki to be pleasant and well mannered. We do take great pride in providing excellent customer service and it's great to hear that Nick was a great help in making your experience with us a good one. Thanks again Karen for your feedback, we appreciate your support and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“Great service from Matthew. No pressure to buy and timescales met. A good traditional retail experience”

Helpful Report

(Keighley Nissan) - Posted 1 year ago

Hi Philip, Thank you very much for taking the time to share your thoughts with us. We're so pleased to hear you had a great retail experience with us. We really appreciate your acknowledgement of the great service Matthew provided, with no pressure to buy and timescales met. Thanks again Philip, we value your feedback and we wish you many miles of safe and enjoyable motoring in your Nissan Juke.

Posted 1 year ago

“Ami is the best!!!”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Cristian, Thank you very much for your review. It's really nice to know how pleased you were with the service you received from Ami, we'll be sure to share your kind comments they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swace.

Posted 1 year ago

“Really nice people pleasant and helpful”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Jon, Thank you very much for taking the time to share your thoughts with us. We're really pleased to hear how pleasant and helpful you found Jon and the team to be, your kind comments mean a lot, we'll be sure to share them. Thanks again Jon, we appreciate your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“This is the 4th car I have acquired from Colin Appleyard’s in Huddersfield and would recommend them to anyone”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Neil, Thank you very much for your 5 star review. It's great to hear how pleased you continue to be with the service you receive from us Thanks again Neil, we value your continued support and we appreciate your kind words about recommending us to anyone. Enjoy your Suzuki Swift and we look forward to seeing you again soon.

Posted 1 year ago

“Very nice staff. Matt sold me my car, he was friendly and very polite. No hard sell. Gave me a fair price on my part exchange. I would definitely recommend them and I will use them again.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Anna, Thank you very much your 5-star rating of Colin Appleyard. We're really pleased to hear that Matt was friendly and polite and that you were pleased with the price you were given on your part exchange. Thanks again Anna, we appreciate your kind words and it's great to know that you'll be returning to us in the future. Enjoy your Ford Fiesta.

Posted 1 year ago

“Very helpful and a quick service”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your 5-star review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your review and we hope you enjoy your Hyundai i30.

Posted 1 year ago

“I came to Colin Appleyards to look at renewing my very old car. All the staff were very professional, friendly, helpful and experience in delivering high standards. No question was unanswered giving me confidence in making my decision on purchasing a vehicle. The buying process was stress free and swift. I highly recommend Colin Appleyard ltd Bradford and would not hesitate to use again”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you so much Elaine for your 5-star review. We appreciate you taking the time out of your day to share your experience with us. We do take pride in providing excellent customer service and we're glad you found Matt and the team to be ‘professional, friendly and helpful in delivering high standards throughout your stress free and swift purchasing process. Thanks again Elaine, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 1 year ago

“Excellent customer service from Mathew and the team in Bradford”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Carl, Thank you very much for your wonderful 5-star review. We're so pleased to hear you received excellent customer service from Mathew and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Carl, we appreciate your kind comments and we hope you enjoy your New Suzuki Vitara.

Posted 1 year ago

“Very happy indeed. We are delighted with our new car. Thank you Nick for everything”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Thomas, Thank you very much for taking the time to leave us a 5-star review. It's great to hear how pleased you are with your New Suzuki S-Cross and the service you received from Nick, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Thomas, we appreciate your review, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,177 reviews