Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our covers. Perfect fit- the couch looks brand new. Disappointed that I thought I was buying from an Australian company but the covers came from China.”

Helpful Report

Posted 4 years ago

Hey Nicole! Thanks for your kind feedback and glad that you're happy with your covers and we're even happier that the fit was good. In essense, we are still actually an Australian company that had to scale operations to China since 2010 - here's the full story: http://theborrowedabode.com/2013/04/update-comfort-works-slipcover-manufacturing-details/ Long story short though, we really don't see how making our products in one country should change its quality and it's unfortunately become an unnecessary stigma that products from China are inferior or have unfair labour practices -- very untrue, granted all iPhones are Made in China as well. Nevertheless, we really hope that we didn't disappoint you anywhere else and that you enjoy your covers for years to come :) Take care and best wishes, Chuck

Posted 4 years ago

“Lovely quality, good customer service. I’m very pleased with my sofa cover - it looks elegant and is well made.”

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Posted 4 years ago

“Fantástica funda, despues de una rosa, una de piel, tocaba una más clásica . Elegante y muy bien ajustada. Un diez!”

Comfort Works 5 star review on 2nd September 2020

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Posted 4 years ago

“This is our third slipcover replacement from Comfort Works for our IKEA couch (Kramfors). Our couch is now 13 years old and we replace the cover every two to three years. Our couch takes quite a bit of wear and tear with three kids. With every slipcover, they fit perfectly and our couch feels new again. We are so happy we found this company years ago. We bought two covers this time so we could always have a spare as well.”

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Posted 4 years ago

“Love my farlov slipcovers they are SO soft and comfortable. They really upgrade my couch and living room. I feel like I have a whole new apartment!”

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Posted 4 years ago

“I was worried at first because this is an overseas company (we are based in the US), but I received exactly what I needed in 2.5 weeks (well within the stated timeframe). The product is well made, and fits perfectly. The quality is better than expected, and I will buy from them again in the future. A Gallen Washington, DC”

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Posted 4 years ago

“These new slipcovers have changed my living room! The package arrived on time, and the packaging was super cute with a handwritten note which I loved! And, most importantly, they fit like a glove! The color was just what I expected and the quality exceeded my expectations. You have a huge fan. Thanks!”

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Posted 4 years ago

“Excellent quality and fit”

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Posted 4 years ago

“I'm so happy I found Comfort Works! The cover I ordered for my favourite Stockholm chair fits perfectly and the fabric is high quality. It's given my chair a new lease on life. It is also Chihuahua approved!”

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Posted 4 years ago

“High quality and a great fit.”

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Posted 4 years ago

“We love our new cover!! There was nothing wrong with our sofa - in fact it was perfect (comfort, etc.), but it looked a big ragged and low value. But now - it’s amazing!!”

Comfort Works 5 star review on 1st September 2020

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Posted 4 years ago

“Perfect fit on the arms of my sofa and the quality of the fit and the fabric is excellent.”

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Posted 4 years ago

“I received my IKEA Hovas cover yesterday and I have to say that I am impressed with how well made the cover is. I chose the “madison coal” from the “pure cottons”. The fabric is thick, looks very strong and it’s really soft. I was expecting it to be a little darker gray. I highly recommend comfort-works especially for discontinued sofas like mine. My 10 year old sofa deserved a make over!”

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Posted 4 years ago

“The armrest covers arrived a little earlier than I expected, which was a pleasant surprise. The fit and appearance are superb as is the feel of the fabric in matching our Potter Barn Sofas. I highly recommend this company and its products. Than you for a great product delivered quickly. This will save us time in not having to remove the entire sofa slip covers due to the armrests getting discolored due to sweat or oils from people's arms and hands.”

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Posted 4 years ago

“Die Bezüge passen perfekt und wurden sehr genau und schön angefertigt. Ich wurde auch die ganze Bearbeitungszeit lang sehr zufrieden stellend informiert und betreut. Vielen, vielen Dank!”

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Posted 4 years ago

“Ich habe drei Sofabezüge aus Baumwollstoff für Ikeasofas (Kramfors) aus Leder bestellt. Von Beginn an, über Stoffproben, der endgültigen Bestellung bis zur Auslieferung wurde ich rundumbetreut. Nicht zu aufdringlich, sondern genau richtig. Die Bezüge selber sind sehr gut verarbeitet, riechen nicht, fühlen sich gut an und sehen hochwertig aus. Sie sind ein klitzekleines bisschen zu weit, das stört überhaupt nicht, liegt sicher an der Individualität der einzelnen Sofas und vielleicht wird es nach dem ersten Waschen dann perfekt passen.”

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Posted 4 years ago

Lieben Dank für die tolle Bewertung, das freut uns sehr zu hören! Ja, beim Waschen können die Bezüge in der Regel noch um 2-3% eingehen, meist sitzen sie dann noch etwas straffer. Liebe Grüße und noch ganz viel Freude mit deinem "neuen" Sofa!

Posted 4 years ago

“These slip covers made our IKEA couches look so much chicer!! We are absolutely obsessed with the new look - more than worth the wait / price!!”

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Posted 4 years ago

“Great customer service throughout with emails sent to provide updates on production and shipping, also very prompt response to my query. Sofa cover was very well packed and easy to install; helped by the labels inside each cover detailing what they are for - a great touch. I ordered the 'performance velvet storm', lovely and soft and somehow made my sofa more comfy 😊”

Comfort Works 5 star review on 31st August 2020

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Posted 4 years ago

“I was very happy with my couch order. It was custom and the measurements were a bit daunting, but they caught a couple of mistakes I made and it worked out well. The gold is my "before" and the gray is "after." Much prettier! I will say the Madison Ash gray was darker than the sample but not by much. The only draw back was that the process for a custom order took well over two months.”

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Posted 4 years ago

“I am thrilled with my new couch and armchair covers. I have an Ektorp 3 seater couch and matching chairs and I wanted to give them a new lease of life but the choice of covers that IKEA offered were limited. The choice of covers that Comfort Works offers is so wide and the multitude of textures too. I had my own personal sales assistant from the moment I asked for samples to the day I was delivered, always on hand to help and to advise and to follow up on my order. I have never experienced such great service and I order a lot on the net. The covers arrived perfectly on time (very nicely packaged and protected in a material drawbag material) and I was more than satisfied with the quality of the materials I had ordered. Slipping them onto the couch and chairs was so easy as the fitting of the covers is just perfect. I am completely satisifed and I have recommended Comfort Works to all my friends.”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,675 reviews