Comfort Works Reviews

4.8 Rating 4,673 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t say enough about Comfort Works. I ordered a slip cover from them and it turned out to be the wrong size. It was my fault. They worked with me and I received the right one as they worked with me. I am very satisfied with the quality of the fabric and the workmanship. It is beautiful and I feel like I have a new couch. I would not hesitate to order another quality slip cover from Comfort Works.”

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Posted 6 months ago

“I bought some Norsborg covers (Three-seat Section + two-seat Section + Corner Section + two Armrests) and received them despite some custom duties complications due mainly to the custom itself, I guess. The Customer Service (which \i contacted through email) was really helpful and managed to resolve and settle everything. I had no charges (everything was included to Portugal, being a EU member), despite what the custom services were trying to make me believe... I just finished mounting the covers on the sofas and they are great. Optimal level of detail, fantastic quality end fit. I+m really happy about it. And the discount codes I applied worked (unlike other companies who announce them but then don't really apply them to your orders in particular...). So, I'm really happy with my purchase. It's like I have a whole new corner family sofa.”

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Posted 6 months ago

“quotex is a very good platform, this platform withdraws very quickly”

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Posted 6 months ago

“Wonderful communication during the ordering process and the slipcovers exceeded my expectations!”

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Posted 6 months ago

“Fast delivery and lovely cover! Thank you!”

Comfort Works 5 star review on 9th May 2024

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Posted 6 months ago

“Slipcover fits perfectly, color true to sample. Beautiful work. Order completed and shipped in incredibly short time. I highly recommend!”

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Posted 6 months ago

“I was hesitant that there custom cover would fit, but they really worked hard to make sure the measurements were exact. The cover defied our expectations. It looks like a new couch (but now catproof) for much less money.”

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Posted 6 months ago

“GREAT COMMUNICATION THROUGHT THE PROCESS”

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Posted 6 months ago

“Fantastic product. Great colour and fit. Thisis why I keep on buying from Comfort works.”

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Posted 6 months ago

“I purchased the PB Basic/Mitchell Gold sofa and chair covers-they are my DREAM‼️ I bought the brush cotton in white and they fit perfectly! I 💯% recommend. Thank you Comfort Works!”

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Posted 6 months ago

“Perfekter Bezug für meinen Ikea Sessel - sieht super aus. Danke!”

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Posted 6 months ago

“absolutely beautiful!!”

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Posted 6 months ago

“absolutely beautiful!!”

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Posted 6 months ago

“LOVE my slipcovers! They are better quality than the ones made by the couch designers.”

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Posted 6 months ago

“Schnelle Lieferung, schönes Material und eine wundervolle Verpackung. Da möchte man gleich noch mehr bestellen.”

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Posted 6 months ago

“They make this incredibly easy. Samples, great communication and a really quick turn around getting my order to me. If you order samples, as I did, don't forget to get your refund for postage paid, as I did. 😕”

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Posted 6 months ago

“Our warm white slipcover completely transformed our slightly dated sectional! We ended up choosing the Cream Everyday Linen, and did a semi custom order for our Andes 3 piece chaise sectional from West Elm. My husband and I always wanted a white sectional, and being able to clean a slipcover that fit well was everything we could have asked for. Comfort Works was very communicative, and any possible issues were quickly resolved by their customer service team. The color is perfect, and the fabric cleans well and softens over time. Highly recommend!”

Comfort Works 5 star review on 26th April 2024

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Posted 6 months ago

“- Kundenservice ist freundlich und antwortet schnell -Versanddauer wurde eingehalten - Bezüge sehen gut aus und passen auch gut, durch den Klettstreifen lassen sie sich gut straffen. Die Gegenstücke des Klettstreifens lagen dem Paket bei und mussten noch an den Sessel getackert werden. Bezug ist vom Versand noch etwas verknittert, das gibt sich sicherlich. - Ein Langzeittest muss noch ergeben, ob die Bezüge wirklich den Krallen unserer Katze standhalten werden.”

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Posted 6 months ago

“quick service. reasonable cost excellent communication”

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Posted 6 months ago

“The new covers for our 10+ year old Ikea couch made it feel like new. Arrived sooner than I had anticipated and the quality of materials and construction were great!”

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Posted 6 months ago

Comfort Works is rated 4.8 based on 4,673 reviews