Comfort Works Reviews

4.8 Rating 4,679 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michelle and the team were very helpful managing through a new order. After a family decision that our first order was “too shiny” we decided on a second cover and received it promptly at a significant discount. Everyone is happy with the new cover! Thanks to CW for being so helpful and responsive!!”

Comfort Works 5 star review on 20th May 2024

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Posted 10 months ago

“Le tissus et le travail est de qualité mais la dimension d´une des pièces est un peu trop grande... pour le prix c´est quand même vraiment dommage...”

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Posted 10 months ago

Bonjour Amélie, Merci pour votre avis et nous sommes vraiment navrée d'entendre cela. Nous pourrons surement trouver une solution à votre problème, merci de bien vouloir nous envoyer un mail à info@comfort-works.com avec quelques photos de votre canapé et du problème rencontré. Nous attendons votre mail et photos. À bientôt! Cordialement, L. Lim - Comfort Works

Posted 10 months ago

“Slipcovers are great quality. I ordered one custom order and another standard to fit my Pottery Barn York Slope Arm sofa. Both fit well, although I would say the custome made one fits a little better. Overall good & I will be ordering from them again.”

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Posted 10 months ago

“Fast service and it fits perfectly!”

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Posted 10 months ago

“Good service after ordering multiple samples. Fast and always supportive with the answers. Bonus: super happy with the quality of the product!”

Comfort Works 5 star review on 16th May 2024

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Posted 10 months ago

“The service was excellent. Streamlined and professional. I ordered white canvas couch and chair slipcovers. The fit is perfect. I highly recommend Comfortworks.”

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Posted 11 months ago

“I can’t say enough about Comfort Works. I ordered a slip cover from them and it turned out to be the wrong size. It was my fault. They worked with me and I received the right one as they worked with me. I am very satisfied with the quality of the fabric and the workmanship. It is beautiful and I feel like I have a new couch. I would not hesitate to order another quality slip cover from Comfort Works.”

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Posted 11 months ago

“I bought some Norsborg covers (Three-seat Section + two-seat Section + Corner Section + two Armrests) and received them despite some custom duties complications due mainly to the custom itself, I guess. The Customer Service (which \i contacted through email) was really helpful and managed to resolve and settle everything. I had no charges (everything was included to Portugal, being a EU member), despite what the custom services were trying to make me believe... I just finished mounting the covers on the sofas and they are great. Optimal level of detail, fantastic quality end fit. I+m really happy about it. And the discount codes I applied worked (unlike other companies who announce them but then don't really apply them to your orders in particular...). So, I'm really happy with my purchase. It's like I have a whole new corner family sofa.”

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Posted 11 months ago

“quotex is a very good platform, this platform withdraws very quickly”

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Posted 11 months ago

“Wonderful communication during the ordering process and the slipcovers exceeded my expectations!”

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Posted 11 months ago

“Fast delivery and lovely cover! Thank you!”

Comfort Works 5 star review on 9th May 2024

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Posted 11 months ago

“Slipcover fits perfectly, color true to sample. Beautiful work. Order completed and shipped in incredibly short time. I highly recommend!”

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Posted 11 months ago

“I was hesitant that there custom cover would fit, but they really worked hard to make sure the measurements were exact. The cover defied our expectations. It looks like a new couch (but now catproof) for much less money.”

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Posted 11 months ago

“GREAT COMMUNICATION THROUGHT THE PROCESS”

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Posted 11 months ago

“Fantastic product. Great colour and fit. Thisis why I keep on buying from Comfort works.”

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Posted 11 months ago

“I purchased the PB Basic/Mitchell Gold sofa and chair covers-they are my DREAM‼️ I bought the brush cotton in white and they fit perfectly! I 💯% recommend. Thank you Comfort Works!”

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Posted 11 months ago

“Perfekter Bezug für meinen Ikea Sessel - sieht super aus. Danke!”

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Posted 11 months ago

“absolutely beautiful!!”

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Posted 11 months ago

“absolutely beautiful!!”

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Posted 11 months ago

“LOVE my slipcovers! They are better quality than the ones made by the couch designers.”

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Posted 11 months ago

Comfort Works is rated 4.8 based on 4,679 reviews