Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Extremely great service!”

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Posted 7 years ago

“The sofa cover was perfect and the delivery fast and very good.”

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Posted 7 years ago

“From the free fabric samples, quick delivery and well made covers overall i’ve been really impressed with CW along my purchasing journey. I would recommend and use again.”

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Posted 7 years ago

“The results are magnific. They're perfect for our thilisand. It looks like a new one.”

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Posted 7 years ago

“Customer service is excellent, product is great! Feels like we bought a new couch!”

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Posted 7 years ago

“Comfort Works made me happy by being responsive and reliable. Second order after about two years, happy to see that the service is still seamless. Thank you.”

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Posted 7 years ago

“Speedy delivery with tracking and good quality product”

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Posted 7 years ago

“Very pleased in every way: speed of delivery, quality of the covers and the general look of the ‘new’ sofa. Thank you.”

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Posted 7 years ago

“My covers arrived about ten days after I ordered them. I thought they would take ages, especially as we are so close to Christmas. They are beautiful and so soft. Would recommend comfort works to everyone.”

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Posted 7 years ago

“The covers are beautiful . Excellent service!”

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Posted 7 years ago

“Ordered New cover for my ikea couches Could not be happier! !! Super service”

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Posted 7 years ago

“I have had nothing but excellent experiences ordering sofa covers from this company. The covers are extremely well made, and the customer service is outstanding! I recently ordered a custom cover for an uncommon Ikea sofa for which covers are not usually offered. Not only did they agree to make them for me, but patiently emailed back and forth until I finally got the measurements right! At one point, the employee I was working with, Jonathan, even apologized for being out sick and taking a couple of days to respond! I love the covers and will definitely order from them again.”

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Posted 7 years ago

“Fast, friendly and great quality.”

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Posted 7 years ago

“Regular updates, delivered ahead of schedule and the cover fits perfectly!”

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Posted 7 years ago

“Great service, quick. Covers are a great fit and comfortable and the colour comes out just as is does on the web. Would recommend highly.”

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Posted 7 years ago

“Better quality than the ikea”

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Posted 7 years ago

“We are absolutely thrilled with our new sofa covers. We have two sofa's different sizes of same design and both sets of covers arrived today and fit perfectly. The quality is exceptional and the customer service was very reassuring through every step of the order process. The whole experience with Comfort Works has been a pleasure and the entire order was completed and delivered within three weeks. I would certainly recommend this company to anyone who would like quality sofa covers that fit perfectly at a price no one else can match. 10/10 comfort works .”

Comfort Works 5 star review on 21st December 2017

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Posted 7 years ago

“Fits like a dream! This new cover has transformed my living room. I highly recommend it.”

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Posted 7 years ago

“The delivered cover fits perfectly over my IKEA sofa, and the quality is just great, the color right as expected. Also, since I live in Switzerland, I felt very happy about the customs invoice. Thank you, i can definetely recommend your business!”

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Posted 7 years ago

“Great customer service - very responsive! The slip covers we purchased for our foot stools were very high quality, the fabric (linen) was heavy weight, the stitching was excellent and it fit perfectly. It transformed our old footstools and made them look better than when we originally purchased them. Will definitely purchase from them again.”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews