Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,675 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Exactly what I was looking for as Ikea doesn’t do that range anymore so have a new footstool. The cover was easy to put on and looks great Thank you”

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Posted 5 years ago

“This slip cover was made so much better than the original pottery barn cover. I have the worst luck with sofas. This cover changed my luck. It went on perfectly and the zipper/Velcro system is far superior to what the Pottery Barn provided. Love it!”

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Posted 5 years ago

“Ordered and received on time - Great customer service Cover was as ordered and fit nicely”

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Posted 5 years ago

“I ordered samples almost a month ago! Why is it taking so long for samples to arrive? They are still not even in the country!”

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Posted 5 years ago

Samples shouldn't take long that long to arrive - could you kindly send over your Order number so we can check its status and see how we can expedite it? Speak soon, Chuck

Posted 5 years ago

“Estupendo servicio y producto. Gracias”

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Posted 5 years ago

“My daughter just helped me put on my new slipcover. I love them. Excellent quality and they fit perfectly. I can’t believe the fast service and great price. N. I would have no problem ordering again.”

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Posted 5 years ago

“Comfortable, fits great. And arrived in record time. Washed and put in the couch, looks like a new couch, love it!”

Comfort Works 4 star review on 23rd November 2019

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Posted 5 years ago

“Product works very well, even the original sofa is deteriolated, but good fit. Nice appearance.”

Comfort Works 5 star review on 23rd November 2019

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Posted 5 years ago

“Very Good job !”

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Posted 5 years ago

“I am embarrassed to say that this review should have been written few years ago. I alway knew I would write a review but life just got too hectic. So I apologize, Rachel, for getting this out so late. Comfort Works worked with me from measuring my couch to choosing the right fabric to getting it shipped to my doorstep. I had intentionally ordered a non-shrinking fabric but a year later when I washed them fabric shrunk and created a tear at the corner. Comfort Works was kind enough to replace the slipcovers with another fabric. I chose a cheaper but more durable fabric which I continue to enjoy. Their customer service and finished products are excellent.”

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Posted 5 years ago

“nous sommes très satisfait du produit (housse de canapé)”

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Posted 5 years ago

“Very quick shipping and the fit of the couch cover was perfect! Will definitely order again in the future.”

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Posted 5 years ago

“The sofa covers are great, the cushion covers fit really well Easy to use. Arrived on time All n all great experience”

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Posted 5 years ago

“Great quality cover made and shipped half way round the world in less than 3 weeks.”

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Posted 5 years ago

“I ordered new blue slipcovers for IKEA Ektorp chairs a I love them. The process was very easy, beginning with ordering fabric samples all the way through placing the order. The slipcovers fit great and are easy to put on, and give the chairs a whole new feel. I highly recommend this to anyone looking to go beyond the options IKEA has.”

Comfort Works 5 star review on 20th November 2019

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Posted 5 years ago

“I ordered two covers for old Ikea sofas. They arrived a week later, the colours are true to the swatch, and the cut is generous. I think they are excellent value and would definitely recommend the company.”

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Posted 5 years ago

“Increíble lo bien que trabaja esta empresa. Pedí fundas para sofá Mysinge de ikea color Kino frost. El color y material tal cual esperaba o mejor. Ajustan perfectas. Cremalleras y materiales de primera calidad. El sofá esta precioso, parece nuevo. Llegó en el plazo acordado, (unas 3 semanas) y me han devuelto los 58 euros que pagué a Aduanas en menos de una semana. Servicio al cliente, atendida por Alejo, de 5 estrellas. Felicidades a esta empresa.”

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Posted 5 years ago

“Hi , Thanks you for contort For the price I was accepting better quality for sofa cover material. Also the loose part doesn’t look great after sit on sofa..”

Comfort Works 3 star review on 20th November 2019

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Posted 5 years ago

Thanks for your feedback! Our Everyday Tweed Grey fabric is actually our most basic fabric which we feel is very comfortable actually - did you get fabric samples prior to purchase to see (and feel) your shortlist of fabric options? Nonetheless, this is the Friheten Loose Fit cover after all so it won't be easy to compete against the original, tailored upholstery that was stapled onto it. It might be subject and for what it's worth, we think it looks good! Nevertheless, we do understand your rating and how you feel about the product - thanks again and we'll definitely strive on ways to make the product better where possible. Cheers, Chuck

Posted 5 years ago

“Great communication. Some of my measurements were questionable and I was having an older Pottery barn chair slip covered. It took a bit of extra time, confirming measurements, but I really like the slipcover. Fabric is very soft. Highly recommend!”

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Posted 5 years ago

“We love this company! We were so happy with our Ikea couch cover, that we ordered custom chair covers for our hand-me-down swivel chairs. I was nervous about taking the measurements myself, but Comfort Works walked me through it and was so helpful and patient. The chair covers look and fit amazing! And much cheaper than reupholstering. Will definitely use this company for as many more things as I can!”

Comfort Works 5 star review on 19th November 2019

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Posted 5 years ago

Thank you so much! And because we're halfway across the world, we couldn't have made these covers without your measurements :) They're very tailored if you ask me, so thanks again for the feedback and if there's anything else we can do for you don't hesitate to let us know!

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,675 reviews