Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“Le federe sono meglio di quelle originali di IKEA, non solo per il materiale, che si può scegliere a piacimento, ma anche perché sono ritagliate giusto un pelo più larghe, e non si fa fatica a metterle dovendole strattonare come le originali! Sono contento di aver scoperto questo sito!”

Helpful Report

Posted 7 years ago

“I’ve had my Ikea sofa for 10 years now and the 2 sets of covers I had were old and tatty and I was starting to think I needed a new corner sofa costing over £1000 until I discovered comfort works online. I ordered some samples and picked the Rogue Ash (Grey Velvet). I was still nervous having paid the money and hoping they fit well. They were delivered in a lovely comfort works back all folded nicely and so then I began to fit them on. Well I couldn’t be more pleased, not only did they fit perfectly they felt absolutely amazing and soft. Thank you comfort works, I’m a very happy customer.”

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Posted 7 years ago

“Ordered my second slipcover set and couldn’t be happier. You all do such a great job. Wonderful workmanship and I loved the blue denim color and perfect fit. thank you. My house is ready for the holidays.”

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Posted 7 years ago

“So pleased to have found Comfort Works. Loved my Ikea sofa bed but the covers were in need of renewal and Ikea no longer makes the model. Enter Comfort Works. Excellent range of fabrics and colours to choose from. User friendly website. Speedy delivery with constant updates as to the status of your order. Outstanding service and so pleased with my new sofa covers. Thank you Comfort Works.”

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Posted 7 years ago

“Great covers, perfect fit, gave a whole new look to an old couch and our living room.”

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Posted 7 years ago

“Excellent customer service, fast delivery, and the sofa cover is better than I Imagined.. A new sofa at the price of a cover!!! Well done Comfort Works!!”

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Posted 7 years ago

“The covers arrived perfectly package in a tiny box! I couldn't believe it. They are made of gorgeous quality and are so soft yet durable (I got the velvet blend). They fit perfectly. I couldn't recommend these more.”

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Posted 7 years ago

“Easy, reasonably priced, efficient and fast, awesome customer service, beautiful slipcovers!!!”

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Posted 7 years ago

“It was delivered quickly and accurately. Customer service was prompt and professional.”

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Posted 7 years ago

“Lovely quality covers”

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Posted 7 years ago

“I ordered a slipcover for my chair a year ago. It was in the linen blend fabric and was machine washable. It looked great and I loved it. I received an email several months later saying that costumers had had issues with washing it and they were wondering if I had had any issues. I responded that I had not yet washed it. The company was switching the fabric to dry clean only and offering a new cover if we experienced any problems. I was afraid to wash it after that, it was not a heavily used chair, so I avoided it. I finally broke down and had to wash it this past August. It did seem to tighten up a bit, but the biggest issue was that it shrunk several inches around the bottom, which looked funny. I contacted the company, and even though it had been awhile, they honored the deal and sent me a new cover. They worked with me to choose one that would be the most similar to my old one. It just arrived and looks and fits wonderfully! Thank you for your fabulous customer service!”

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Posted 7 years ago

“fits perfectly, grat quality, fast delivery”

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Posted 7 years ago

“Hello, I get my sofa cover for the 1,5 seater Stockholm today. What can I say? It's so nice, I'm really happy with the new style! Excellent quality and work. I choose the colour shine earth. Thanks a lot. Best regards: Heike S. Germany”

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Posted 7 years ago

“Gave my sofa a complete revamp! It looks great and arrived really fast. Thank you.”

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Posted 7 years ago

“Perfect fit, really helpful people, on time, just like I was imaging... the best Christmas present :) I suggest it with no second thought! Thank you Comfort Works!!”

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Posted 7 years ago

“Ordered covers for my discontinued IKEA sofa bed. Was a little nervous with CW being located so far away but they are so professional, efficient and helpful. No need to worry. They are the real deal. The covers came earlier than expected. Duty paid over to DHL - no problem. Beautifully packed they are unbelievably good and when faced with the unpacked covers you wonder how you'll ever get them on the sofa. Have no fear they are magic to fit. And now we feel rather smug as we relax on our "new sofa". Congratulations Comfort Works.”

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Posted 7 years ago

“-Affordable price -The fabric looks and feels like good quality -fast delivery We are really satisfied about this product!”

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Posted 7 years ago

“Our old sofas were comfortable but looked quite ordinary and very obviously IKEA. We didn't want to throw them away so a little internet research came up with Comfort Works, which compared favourably with other companies. The service provided was very efficient, personal and super-friendly. Our new Comfort Works covers have transformed our ordinary sofas into elegant, classy, understated linen sofas. The fit is perfect and the fabric is of high quality. We are really pleased with them. Thank you.”

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Posted 7 years ago

“The sofa covers were beautifully made and packaged. I am extremely happy with this product and would highly recommend it.”

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Posted 7 years ago

“I LOVE my new Holmsund sofa cover. It is made really well and looks great.”

Helpful Report

Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews