Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,676 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

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“YOU HAVE BEEN REALLY FAST,VERY WELL ORGANIZED,AND WHAT I RECEIVED FROM YOU IS PERFECT!!! LETIZIA”

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Posted 7 years ago

“Looks good & fits great!”

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Posted 7 years ago

“The slipcovers I purchased for my IKEA Ektorp loveseat in the Kino Denim arrived quickly and fit perfectly. They look fantastic on the sofa and the whole process was very easy. I’m considering ordering another slipcover for a different sofa in our house, now that I’ve seen what a great job Comfort Works does. I highly recommend this company and their products.”

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Posted 7 years ago

“Amazing customer service. We were especially impressed by Comfort Works' attention to detail and high quality craftsmanship. There was a slight error in the length of our Pottery Barn sofa cover and Comfort Works redid the entire cover in record time. I would highly recommend this company and will definitely have them do sofa covers for us in the future.”

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Posted 7 years ago

“I stumbled upon Comfort Works web page accidentally. But from then onwards till receipt of my ordered material, I have had absolutely pleasant experience. Every time I accessed the web page, a chat window opened up and the CW representative either provided the required information or made sure that within a reasonable period of time, my queries were answered. Overall, CW is a professional outfit par excellence in all respects, including quality of the product and service. CW saved me a substantial expense by supplying me covers for an IKEA Sofa Bed I had purchased in 2006. I congratulate the CW team and wish them continued success.”

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Posted 7 years ago

“Great service and the fact you guys kept me informed from the day I ordered till the delivery was well appreciated! And last but not least: it fits perfect; I'm 100% satisfied 😊”

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Posted 7 years ago

“Everything about Comfort Works made me happy. Order process. Delivery. Customer relations. Communication, and of course the product. The whole process was exemplary. I was concerned about buying from a company so far away but at every turn this company did a fabulous job, even to arranging for the credit of my duty paid. Thank goodness I chose them.At every stage Comfort Works communicated. Every time I asked a question they replied by return and given that they were 8 hours ahead in time it was very impressive. The quality of the sofa cover was fantastic and I received it much earlier than expected with it being sent on a 48 hr DHL service. I paid the duty over the phone and that was easy too. I have never had such good service as this.”

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Posted 7 years ago

“I couldn’t get a new cover for my IKEA sofa, but found a be at Comfort Works. It’s even better than my original. I love it!”

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Posted 7 years ago

“Kivik Sofa Armrest Protectors. Good product, as described, very well made, perfect fit. Good tracked shipping with DHL, dispatched and arrived on time. Good communication from CW throughout. Allyn UK”

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Posted 7 years ago

“Excellent service and amazing product. Very good quality. My sofas look great.”

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Posted 7 years ago

“Great service from a great company. After being let down by Ikea, Comfort Works was a life saver! Very impressive quality material, even the packaging was nice! Their service was very good and attentive, delivered before I expect it too. Would definitely recommend and buy from them again.”

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Posted 7 years ago

“I took a while deciding which company to order from - but yours was the easiest to identify what style and fabric I wanted. The cover arrived in good condition and it fits really well. The extra arm covers will be very useful - as three young grandkids use the sofa regularly. I would recommend your products to friends.”

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Posted 7 years ago

“Excellent and personal service, great product quality!”

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Posted 7 years ago

“Relocating (back) to Chicago from Miami is a decorating challenge. The wonderful fabrics available and workmanship of Comfort Works products made it so much easier. Great options, great service! Despite that fact that we're half a world away, the folks at Comfort Works made it seem as though I were dealing with the shop around the corner. Thank you!”

Comfort Works 5 star review on 22nd November 2017

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Posted 7 years ago

“Great choice of fabrics. Great customer service. prompt replies to questions. Great delivery time. Product looks fantastic!”

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Posted 7 years ago

“I really really like to amazing service of Comfort Works! And we are very glad with our new sofa. It's fit perfect, our IKEA bank is brand new again. Thanks so much, we like to order in the future again at Comfort Works. Anne from Amsterdam.”

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Posted 7 years ago

“The slipcover is perfect I love it!”

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Posted 7 years ago

“Estoy muy contenta con el producto, ojalá me hubiera decidido antes a comprar mis fundas. también estoy muy satisfecha con el trato recibido. Un placer haber contactado con Confort Works. Saludos”

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Posted 7 years ago

“I brought my Angby sofas in 1999. They have survived all this time. Well the bones of the sofas have survived. The fabric faded and the edges began to fray and wear. I now have two very brand new looking sofas. The dark blue 'Gaia Navy' looks fantastic. Could not be happier. Thank you to the staff member at IKEA for putting me on to 'Comfort Works' and thank you to 'Comfort Works' for bringing my sofas back to life.”

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Posted 7 years ago

“You made my worn out sofa awesome again!”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,676 reviews