“Shyann at 76th St location in Milwaukee, WI. does not care if I have a food allergy to onions and refused to switch the top onion bun or even let me buy a seperate bun. I will never give my money to Arby's ever again in my lifetime! I will definitely ask Corporate if that is good customer service.....Zero Star!”
“Arbys in Tifton Ga is the worst ive been too. MARCH 28TH we ordered 2 for 6 1 crispy fish 1 beef n chedder potatoe cakes jalapeno poppers food was bad potatoe cakes were cold and was replaced with more cold ones fish on sandwich was cold ..employees seem to not care food was cold. If you pay 21 dollars to eat food should be fresh and hot not old and cold..maybe you need better emoyees or management”
“Love Arby’s Peterborough Canada Teena always gives great service, fast, friendly and always makes you feel like your dining with family. Will always come back great restaurant.”
“This is the third time I've ordered a Turkey rueben and basically got half a sandwich. Everything was on one half of the bread, I basically had one bite of meat on the other half of the sandwich! I was really disappointed and felt ripped off!”
“Let’s just start off. This is the worst place to eat. This is the second time I have went through the drive-through and got the wrong thing. I ordered a fish sandwich and fries and my husband made his order. His was right they gave me a turkey sandwich with bacon and cheese and nothing else on it And of course no one answers their phone. so I had to put my own lettuce and tomato and mayonnaise on the sandwich and it wasn’t even good so threw all of it away. Took two bites out of it. I don’t know who’s looking at this, but don’t go there. The customer service is not up to par. The lady in the drive-through can’t even hear. had to repeat my order twice and she still got it wrong.”
“Went in ordered 2 beef n cheddars large curly fries and mozzarella sticks. Walked to my truck in loves lot everything was cold and old. Went back in and was basically told that there was nothing the could do bummer. Usually a great place stop runs on my route trucking this area.”
“Went through the drive threw to order and was told they were counting the drawer I had to come in..
the reason I do pick up at Walmart!
Go through drive thrus so I don’t have to go in anywhere. I have social anxiety and don’t do in places without my husband. So I left and won’t be back and will tell EVERYONE I know not
To go to the Arby’s in Huntsville Texas!”
“not the 1st time getting crinkle cut fries that were beyond super salty,had to keep guzzling my drink,terrible fries,slow down on the salt,already have high blood pressure.”
“This is a general complaint. After Arby’s donated a huge amount to the Trump campaign I as well as family, and friends will no longer give our money to an un-American company such as yours. I made a pledge years ago to Sears and kept my word. After all his terrifs you will have to raise your prices so you will probably lose customers, serves you right! Hope you go under!”
“Worst imaginable service I have ever had. Contacted corporate Arby's and they hung up on me. They said they would call back and then like I said they hung up on me on purpose. I made my order I told the kid four different times that I wanted the white sauce with the roast beef. He decided to not put it in the bag because he was irritated with me I believe even though I was very polite. I am so unhappy. Robin lagunas”
“Arbys 01662 Daphne, Al 36526
Asked for Lettuce or sauce , was covered with it. Hamburger was cold and not eatable would not recommend to anyone. Arbys needs to stick to Roast beef, $13.02 wasted was on my way to Oncologist appointment or would’ve returned to complain .”
“Really enjoyed this store in Newcastle. Our only concern is there is no handicap table. One in our party is in a wheelchair and this was definitely a problem.”
“I was just at Arby's in Plover WI and Carl was absolutely amazing! There was only 3 people working and they were just killing it! But Carl was fabulous! Ty so much for all you all do!”
“My bread so burned I could not eat this sandwich at all. The people at this location do not care. You cannot tell me that they could not see that the bread was burnt. They decided to serve this anyway. Obviously I am not going to eat this. The person that made this should be fired. They were being malicious!!!!! If this is a franchise the company should take this store away from the owner. The employees are rude. Obviously not giving Arby’s a good name.”
“Arby’s Store #1581 in Florence, SC did a terrible job with our drive through order on Saturday, September 14th 2024.
We ordered 2 meals, a #2 regular and a #11 large. The fries were both regular size and so cold it was like they were made yesterday. They were inedible so it wasn’t too big of a deal that the containers were half full. Both of our drinks had no ice. The gyro had only meat and sauce, there was nothing else on it and it’s supposed to come with lettuce and tomato and onion. My roast beef sandwich was cold as well.
We will not be back.”
