“Absolutely great service! Quick and easy to order what I needed and they didn’t take long at all to be delivered. Absolutely would order through them again 10/10”
“I ordered these for my best friends gender reveal and I got them a month before, they arrived within 2 days of ordering! I am yet to pop them, but I’m sure they will be amazing.”
“Product was great, quick delivery. Can I suggest taking the colour descriptor off the delivery details and emails and tracking. It’s just one other way the surprise can be spoiled. :)”
“Hi
I put 3 stars as you probably have nothing to do with the delivery issue but is who you chose as service provider
Unfortunately i havent get my product yet
I contacted thecourier around three times and they still dont know where it is but havent even attempt to deliver it just says procesing in facility”
“I order 2 cannons for my gender reveal & only 1 worked, the other one didn't even pop which I tried multiple times which was very disappointing because it was l captured on video”
“Thank you for your speedy delivery and awesome quality confetti cannons! We had 4 handheld cannons at our wedding and everyone was raving about how awesome they made our reception entrance.”
“Very very happy with my purchase! The gender reveal I organized with my friend was successful. By far, the best gender reveal Ive witnessed. Thank you.”
“I have been purchasing the confetti cannons from you for over 2 year through the wedding season and i normally order 8 in one go, i tend to find that each batch at least one does work. Timing to get the right photo is important to me. Also is consistency.”
Hi Mauro,
This is extremely upsetting to hear and even worse that this is the first time we've heard about it. We'll have a staff member reach out to you directly with regards to this.
“Hi,
We have a gender reveal tomorrow and our package has still not been arrived…. They say that they have attempted 2 delivers, but we have been home all the time. Nobody has rang the doorbell, left a text or note. We are phoning Couriers Please since Wednesday if we can collect from the Depot, but keep making mistakes and say it’s not possible anymore until next week…
Our gender reveal is ruined now. Please do not ever use Couriers Please again… Never experienced such a bad delivery company”
“Hi, I am glad that you have provided the opportunity to provide feedback. The purchased item did not arrive till Friday 18th February 2022, the package went from Sydney to Mexico to Melbourne and then to Albury, we are now discussing returning the product for a full refund or selling online, we are unaware of the quality of the products as try stated will not be using them, this is unfortunate as your website seems to have quality products with a high satisfaction however I do recommend that you change courier as even Australia post would have been more timely”
Hi Kiley,
As per our delivery page delays on behalf of the courier may occur, this can be caused by several reasons including covid restrictions in certain states & at borders. Regrettably, it appears that you have experienced a delay in receiving your order.
The order was despatched on Feb 8th where it was sent from Sydney to your local Couriers Please depot in Albury - the online tracking shows that it was then on board for delivery on the 14th however a successful delivery did not occur until the 18th - 9 business days for delivery.
When timing is critical we strongly recommend opting for your express delivery option. For courier reviews, we recommend reviewing the courier directly.
