One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 377,364 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 377,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BC1 helped me to easily renew. Thanks”

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Posted 7 hours ago

“Customer adviser CH5 was excellent, very quick and efficient... in fact RAPID SERVICE.....highly recommended....THANKS!!!!!”

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Posted 7 hours ago

“Very good service BC1”

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Posted 7 hours ago

“Very pleased with the assistance given by ML2. Friendly and professional. Happy with price.”

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Posted 7 hours ago

“**kt1** answered efficiently and made my query clearer to understand my renewal. Very good Keira”

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Posted 8 hours ago

“KT1 Quick and easy transaction, good price, no fuss.”

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Posted 8 hours ago

“Thanks all very efficient and polite.”

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Posted 8 hours ago

“Excellent customer service The new quote was excellent, quick and easy. Many thanks”

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Posted 8 hours ago

“EK2 aka Erika was so patient with me. The phone line didn't help as it broke up sometimes and think I had a bit of brain fog today as well. So well done for your kindness. Monica”

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Posted 8 hours ago

“good service from lw7”

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Posted 8 hours ago

“AE1 Was efficient, helpful and polite and was able to reduce my renewal quote to an acceptable figure”

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Posted 8 hours ago

“KT7 Very friendly and polite. All information provided was clear and precise. Thanks for your help! :)”

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Posted 8 hours ago

“Conversed with MC2 today. I was not actually sure what I needed but the agent took me through it courteously and efficiently. Many thanks.”

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Posted 8 hours ago

“I called to cancel my insurance as the quote was way too high. Explained this to Brodie **BC1** and she searched for a new quote which was significantly cheaper. Bodie sent clear explanations. She was very efficient. I haven't given 5 stars as I believe One Call Insurance should provide the best quote 1st time everytime and as a provider this should be best practice and not upto the customer to chase up and question.”

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Posted 8 hours ago

“RW2 was very attentive and provided great service and price”

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Posted 8 hours ago

“Customer service was excellent **LS2**,was really helpful and the phone conversation went really easy,thankyou so much”

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Posted 8 hours ago

“The agent I spoke to was I'd LE6. The option to have a call back without losing my position in the queue worked well and was very convenient. The lady was pleasant, polite, helpful and clear although also being from Yorkshire myself may have helped. I rang to make sure the policy didn't autorenew prior to using a cashback and comparison website. The lady offered to requote and after confirming some details she was able to offer a discount which I accepted and saved myself having to enter lots of details. I now have renewed cover, a discount and half my life back from not having to chase alternative cover. I have not needed to make a claim, so am unable to comment on that, but the renewal service I received was very good.”

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Posted 8 hours ago

“TJ2 Cancelled insurance today. Efficient and polite.”

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Posted 8 hours ago

“Paige PF1 was very efficient and friendly and dealt with my requirement very effectively, providing clear and concise instructions.”

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Posted 8 hours ago

“TD2 was extremely helpful”

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Posted 8 hours ago

One Call Insurance is rated 4.6 based on 377,364 reviews