One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.60

4.6 Rating 364,879 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 364,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Anonymous

Anonymous // 01/01/2019

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“Excellent information from your online representatives.”

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Posted 6 days ago

“Your representative Vienna was professional, articulate and exuded confident knowledge that helped steer me towards what I needed. Well done.”

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Posted 6 days ago

“MG9 answered my question well thanks”

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Posted 6 days ago

“Marcela G (MG9) was really helpful answering my question and providing options on how best to proceed. Quick and helpful, putting our mind at ease.”

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Posted 6 days ago

“Great help from Alina Ai2, was struggling to get details done, but Alina talked me through it. Thanks Alina Ai2, great job.”

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Posted 6 days ago

“Leon (LC6) was very helpful in changing my vehicle and quoting me for next year's cover.”

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Posted 6 days ago

“Customer Service today via chat 100% thanx to Oliver OC3. All sorted within minutes changing my direct debit payment date. Thank you OC3 🌟”

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Posted 6 days ago

“KT1 was fab she was polite and efficient at sorting my call”

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Posted 6 days ago

“Brilliant customer service from Victor WP1”

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Posted 6 days ago

“Great and fast service from agent AD7. Could not have been more helpful”

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Posted 6 days ago

“AR5 made cancelling my vehicle policy super easy after selling my car”

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Posted 6 days ago

“After the third attempt of trying to cancel my insurance I finally managed to get it sorted thanks to LC6. All was actioned within 10 mins of the webchat despite earlier attempts being cut off. LC6 was very friendly, thorough with his work and dealt with my concerns in a professional manner.”

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Posted 6 days ago

“WP1 Was most helpful in clearing up a worry I had concerning the cover provided by the policy for my husband in view of his diabetes.”

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Posted 6 days ago

“Kt1 was very good. Got a decent price tks”

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Posted 6 days ago

“Ai2.....Excellent, efficient, polite and prompt service...”

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Posted 6 days ago

“I was pleasantly surprised when I got a call from HK9, to enquire if I was happy with the service I received from One Call Insurance, how many other companies do this? None I've ever dealt with! Keep the good work up, I would recommend to anyone looking for great Insurance.”

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Posted 6 days ago

“Joshua and the two other young lady's in the office were very helpful and helped me to understand exactly what policy I was taking out. Thank you”

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Posted 6 days ago

“Just got an insanely good deal compared to other providers thanks to BB5 and LC6”

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Posted 6 days ago

“WP1 was my agent, they were friendly, thorough and sorted my issue where the previous 3 agents did not and left the chat before I was able to explain my issues. I am very grateful for the service I received from WP1”

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Posted 6 days ago

“Daniel username DL4 was very helpful thank you!”

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Posted 6 days ago

One Call Insurance is rated 4.6 based on 364,879 reviews