The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

Michael Wiley

The Organic Butchery 5 star review on 28th November 2023

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality chickens, but I'm not sure about the decision to ship the products frozen because there was so much packaging/ice packs. I want to recycle but there were about 20 individual packets to cut and empty out! I wouldn't be able to do this every time, so I will have to go back to somewhere like Abel & Cole for my regular meat shop”

Helpful Report

Posted 3 years ago

Good morning Bertie, Thank you for your review. Just to let you know we will be swapping out our gel packaging back to our water ice packs, which we feel are easier to recycle (kerbside) than the gel packs, when the current stock of gel packs run out. I am glad to read you enjoyed your chicken! Please let me know if you have any further questions. Danielle

Posted 3 years ago

“Very good quality meet tasty , thank you ! Definitely will buy again 😋”

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Posted 3 years ago

“Always a very good and efficient service.”

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Posted 3 years ago

“Sausages were tasty but defrosted I was refunded”

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Posted 3 years ago

“Love the products and service with two exceptions, (1. see below my review of the sausages). 2. There is a problem with discounts when the order is made in more than one stage. My initial order had the discount but this could not be recalibrated when I added to the order. I was told it was a technical problem but I think should be sorted. However, the welfare, principles and commitment to providing high standard organic meat is excellent and the taste is great. The Christmas turkey and ham were the best we’ve had and will be hoping to order again next December. We are especially impressed with the prompt deliveries, always spot on the time said and we like the fact that we have the same delivery man, Mantas, who is courteous and helpful.”

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Posted 3 years ago

“Fast delivery, produce delivered in perfect condition.”

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Posted 3 years ago

“Great products as always !!”

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Posted 3 years ago

“Top quality products and efficient service.”

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Posted 3 years ago

“Good quality. Well packaged. Speedy delivery. Everything you would hope for don't get often enough!”

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Posted 3 years ago

“We ordered the sirloin of beef and it was the best Sunday roast we have had for a long time. Highly recommended - wish we could afford it every week :)”

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Posted 3 years ago

“I have been ordering for nearly a year now and I have never been disappointed. The products sent are top quality as is the delivery service. I never purchase meat from anywhere else now. Thank you for a great service.”

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Posted 3 years ago

“Very happy to see an Organic Farm that offers safe, clean and sustainable meat with odd bits selection to minimize the waste in our diet and meat industry, but I hope the preparation of some odd bits can be more professional and careful before shipping them to customers. So we do not have to hassle so much to clean them.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your review, Many apologies for these, please can I ask for you to contact customer services - hello@coombefarmorganic.co.uk for them to pass over your comments to the relevant teams. Kind regards, Danielle

Posted 3 years ago

“Excellent service and products!”

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Posted 3 years ago

“Our order arrived on the day arranged and was well packed. We enjoyed the turkey leg (roasted) yesterday and are looking forward to sampling the rest of our order from the freezer in due course.”

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Posted 3 years ago

“Quick delivery and the product is great. Amazing quality - thank you will be back.”

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Posted 3 years ago

“Really impressed with my order. It arrived extremely well packaged and still frozen! Will definitely use this company again.”

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Posted 3 years ago

“The meat always has great flavour”

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Posted 3 years ago

“Thanks so much !”

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Posted 3 years ago

“Excellent quality overall , good range of products , good offers and rewards scheme . 3 exceptions - 1 ) Xmas turkey needs better preparation and better quality - too many Large feathers and looked bruised ! 2 ) liver needs to be much thicker slices or turns to rubber on cooking 3) you are behind in switching to paper wrapping - plasticiser leaching detracts from the healthy organic meat and with the increased health awareness of the future people will stop tolerating plastic wrapping Hope you can amend the above .”

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Posted 3 years ago

“Lovely realy tasty”

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Posted 3 years ago

The Organic Butchery is rated 4.7 based on 5,612 reviews