The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. I made a traditional polish meat jelly. The amount of gelatine and collagen that it contains is amazing. Thank you.”

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Posted 3 years ago

“Ordered the turkey box and last night made the best lasagne I've ever tasted with the minced turkey thigh. Absolutely delicious. Highly recommended.”

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Posted 3 years ago

“Excellent produce and quality. I ordered lots of bones to make broths and liver for pate. They all made tasty meals. I will definitely order again. Great to order direct from a farm.”

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Posted 3 years ago

“Top quality food and service. Thank you very much”

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Posted 3 years ago

“Great products, arrived exactly when promised. Amazing clean food for a great price”

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Posted 3 years ago

“Absolutely delicious minced beef best I have ever tasted”

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Posted 3 years ago

“My first experience was really disappointing. Did not arrive on the day it was supposed to, and as the next few days were NYD and BH’s I was unable to source what I required elsewhere for a dinner I had planned. As the items wouldn’t have been edible by the time they arrived, I was advised a new box would be sent after the bank holiday. I then received a further email explaining certain items were out of stock and would be replaced. I was not given the option to chose what J would prefer but told what the alternative items were. I emailed to explain the alternatives were not what I wanted and weren’t suitable. Again I was not given the option to select what my preference would be. I instructed to cancel the order, to which the relay was just ‘ok’. No offer to remedy the problem or any offer to retain my custom. I regularly use another well known online organic farm and this was my first time ordering from Coombe. Really disappointing experience.”

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Posted 3 years ago

Hi Helen. We are really sorry you were disappointed with your experience. Your first box was unfortunately damaged by our courier so could not be delivered due to the nature of our goods being perishable. When we went to resend out your box, a couple of the items were unavailable. Our email to you was meant to offer suggested alternatives, rather than be a directive for what you could or could not have, we would have been open to any suggestions you had. Ultimately when a customer requests a refund instead of a resend of product, we aim to respond to the customer's wishes rather than trying to persuade you to take products you don't want. We would love for you to try a new order so you can experience our produce - please get in touch with our customer service team if you wish to try again. Many thanks The Coombe Farm Team

Posted 3 years ago

“It was brilliant from the ordering to the delivery to the eating”

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Posted 3 years ago

“Fabulous food as per normal. Had the duck for the second year running at Xmas and it was fabulous, thank you”

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Posted 3 years ago

“Great food and very efficient and easy to use website and delivery. Great all round..”

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Posted 3 years ago

“Very good quality products, unfortunately, the box was ripped and a few of the ice pads had fallen out but I think that was all to do with the delivery company. Real enjoyed the broths so far.”

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Posted 3 years ago

“Excellent produce excellent service will definitely be purchasing again and again”

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Posted 3 years ago

“Nice quality meats, well packed and delivered on time.”

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Posted 3 years ago

“It's very tasty Lamb Liver. Totally agree with freezing meat that's for sale. Thanks”

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Posted 3 years ago

“We ordered £100 worth meat to avoid delivery charge. Delicious beef and pork with firm texture&full of flavour! However they came frozen and much more expensive for what you get compared to other meat delivery companies.”

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Posted 3 years ago

“Online ordering was easy and the meat delivered as stated. Very well packaged, still frozen, and packaging recyclable/reusable. The meat itself was succulent, flavoursome and tender - absolutely beautiful. I will be happy to reorder.”

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Posted 3 years ago

“Alway such prompt service and the items arrive perfectly packaged on the day promised.”

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Posted 3 years ago

“Very good products and service”

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Posted 3 years ago

“Top quality service, top quality products”

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Posted 3 years ago

“Turkey arrived well dressed and well packaged. It was delicious and we all enjoyed it. Definitely recommend.”

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Posted 3 years ago

The Organic Butchery is rated 4.7 based on 5,612 reviews