The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

Michael Wiley

The Organic Butchery 5 star review on 28th November 2023

105

Anonymous

Anonymous // 01/01/2019

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“I LOVE YOUR STUFF.”

Helpful Report

Posted 3 years ago

“Excellent Organic company. Lovely people to deal with. Easy to order, very quick delivery.”

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Posted 3 years ago

“My order never arrived :( (twice)”

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Posted 3 years ago

We are so sorry that DPD let us down on both occasions whist trying to delivery your order. to resolve this we felt it only fair that you received a full refund.

Posted 3 years ago

“The product is still very good quality and the delivery timetable was very well respected. This time I remove one star because a part of the produce was defrosted when it reached me. It is the second time that this happens. Luckily it was only one item for the latest order and 2/3 for the previous one. I could cook them straight away and freeze so no major issue. But I ordered for Xmas and I hope this will not occur, because I want my dinner freshly cooked on the special day. I am not sure if this is due to the change of packaging. It used to be wool and water ice packs and all would arrive frozen. Now it is paper and gel packs. I am not a great fan of these gel packs, emptying in the sink and not plastic recyclable is not practical and eco friendly - with no additional benefit. Or have you changed the delivery company and it now takes more time? But something to be looked into.”

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Posted 3 years ago

“Great service and wonderful products - you get what you pay for.”

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Posted 3 years ago

“Very good.”

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Posted 3 years ago

“Delighted with my meat box received via Yeo Valley - was slightly concerned about the meat being frozen but needn’t have worried everything so far had been delicious”

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Posted 3 years ago

“The quality and flavour of the organic lamb is absolutely superb, my whole family could taste the difference straight away. I will definitely be making another order very soon.”

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Posted 3 years ago

“The fish arrived on time and looks very good (not eaten anything yet) I would say the amount of frozen sachets (9) used for for this size box was extravagant, it would not be good I think to flush the gel contents into a cesspit. Hence 4 stars”

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Posted 3 years ago

“I put the meat straight into the freezer so I haven't actually eaten any yet but it all looks very fresh. The meat was well packed and delivered promptly.”

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Posted 3 years ago

“Excellent products of all types of organic food. All delicious and good to know that the livestock is raised in the best possible circumstances,”

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Posted 3 years ago

“Very rapid delivery. Well packed so all the items were frozen and the freezer packs could be re-used or recycled, so no packaging 'waste'.”

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Posted 3 years ago

“Mixed experience, some stuff very good, some disappointing”

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Posted 3 years ago

“Lovely and really tasty produce.We did have a problem with the delivery packaging box was soaked and items starting to defrost but staff were really helpful in sorting the issue.Thank you.Must add the pork and lamb we have tried were amazing.”

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Posted 3 years ago

“This was my first experience with Commbe Farm and was very happy with my order and with the delivery. Thank you!”

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Posted 3 years ago

“Was a bit disappointed in the taste of the chicken, not as good as a free range one from Waitrose.”

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Posted 3 years ago

We are sorry your organic chicken was not as tasty as the one you brought from Waitrose.

Posted 3 years ago

“We’ve been buying chicken bone broth from Combe Farm for several years and are very impressed. Highly recommended and so good for ones health”

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Posted 3 years ago

“Fantastic bacon and great service. Best carbonara ever!”

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Posted 3 years ago

“great customer service and products”

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Posted 3 years ago

“I love these joints. I buy the biggest shoulder of pork or lamb I can get, allow them to defrost just slightly and then chop them up into smaller two person mini roasts for the two of us. They go into the freezer where they last us weeks. The CFO organic meat is some of the most flavoursome available online/mail order that I have found over the years; and arrives in a large box with lots of insulation and frozen cool packs. Even smaller items such as kidneys are only just beginning to thaw when they arrive and can be added to the freezer immediately.”

Helpful Report

Posted 3 years ago

The Organic Butchery is rated 4.7 based on 5,612 reviews