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The Organic Butchery Reviews

4.7 Rating 5,612 Reviews
92 %
of reviewers recommend The Organic Butchery
4.7
Based on 5,612 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Organic Butchery Reviews
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Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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Anonymous
Anonymous  // 01/01/2019
We ordered the Yeo Valley organic food box. It arrived promptly and beautifully packed in a custom insulated box. So far we've eaten the pork and rosemary burgers and some steak. Both properly tasty and a sure sign of good animal husbandry. Looking forward to the rest!
Helpful Report
Posted 2 years ago
Thank you for your lovely review, we really do appreciate you taking the time to let us know what you think - we are so pleased to hear you are enjoying the produce. Thank you for buying from us and we look forward to hearing from you again soon.
Posted 2 years ago
Order and delivery couldn’t have been easier. Haven’t tried any meat yet but looks great.
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Posted 2 years ago
Thank you for your five star review and recommendation, it is so appreciated.
Posted 2 years ago
Excellent meat quality!
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Posted 2 years ago
Thank you for taking the time to leave such a lovely review, we do hope you enjoy your order!
Posted 2 years ago
We were very pleased with our box. Lovely meat and well packaged, we will order again soon!
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Posted 2 years ago
Thank you for your wonderful review.
Posted 2 years ago
I found game products which are difficult to get locally, the order was dispatched promptly and were received in good condition. The only downside was the crab shell was smashed into pieces.
Helpful Report
Posted 2 years ago
"Thank you for your review. I am very sorry to hear you have had some problems with your order. Please do not hesitate to contact me at hello@coombefarmorganic.co.uk, so I can resolve this issue for you."
Posted 2 years ago
The meat is excellent, but this is the 2 nd time most of the meat has arrived unfrozen or half unfrozen so unfortunately I don’t feel I can order again. Jean kenyon
Helpful Report
Posted 2 years ago
"Thank you for your review. I am very sorry to hear you have had some problems with your order. Please do not hesitate to contact me at hello@coombefarmorganic.co.uk, so I can resolve this issue for you."
Posted 2 years ago
Great fish selection, prompt delivery.
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review. I do hope you enjoy your order!
Posted 2 years ago
Lamb cutlets so delicious and tender - I bash them flat before I cook them and they are perfect Chateaubriand so good we had it as carpaccio and was also perfect Sausages so unfatty and such a good texture and flavour Barnsley chop tender and delicious Duck breasts great flavour and texture I love Combe farm meet so much and can’t really face buying from elsewhere. Things don’t seem to suffer at all from being frozen - my only concern is that sometimes things have started defrosting by the time I receive them and I worry a bit about re-freezing but always have to as my orders are usually quite big. Also I hate having to throw away the freezer packs surrounding the meat every time. Overriding thing tho is that the quality is very special and it’s the best organic meat I can find so at the moment worth the drawbacks of delivery method. Thanks!
Helpful Report
Posted 2 years ago
Thank you for your great five star review and recommendation. We do have a return your packaging to us service you can find out more here https://www.coombefarmorganic.co.uk/164-packaging-returns-service
Posted 2 years ago
Well packaged in a well insulated robust box, delivered on time. Meat looks great. Only eaten the burgers so far as they'd started to defrost in transit (everything else was solid), they were tasty and not fatty. Impressed
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Posted 2 years ago
Wonderful to hear that you enjoyed your order, thank you for leaving us a lovely review.
Posted 2 years ago
This was my first order and I cannot find any fault whatsoever. It was beautifully packed and arrived in pristine condition. So far I have only had the chicken which was the best chicken I have ever tasted. I cooked it in my air fryer and it was perfect. I am looking forward to trying the rest of my order. I will certainly be using you again. Many thanks Lesley
Helpful Report
Posted 2 years ago
"Thank you for your five star review. I am very glad you are enjoying our excellent service and fantastic Organic Meat. The welfare of our animals is of utmost importance to us."
Posted 2 years ago
All looks very fine produce, only sampled the bacon and rosemary burgers to date ( burgers had to much rosemary in for my taste, would not buy these again ) all the other items are in the freezer to be sampled another day.
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Posted 2 years ago
Thank you for your kind review, we really appreciate it.. Thank you for your custom and we look forward to hearing from you again.
Posted 2 years ago
These taste fantasic. Super easy to cook and such a treat.
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Posted 2 years ago
We are thrilled to hear that you have had such an excellent experience with us, thank you for writing such a great review.
Posted 2 years ago
Very good reliable service. Beef is amazing. And packaging is as enviro friendly as it can be.
Helpful Report
Posted 2 years ago
Thank you for your order, it was lovely to hear that you enjoyed the food. Thank you for leaving us a review, we strive to provide excellent customer service and hope you will come back again soon.
Posted 2 years ago
Gream mix of meats. Perfect for a family with kids. Delicious taste and you can notice a lack of water in the meat - you really get what you pay. Definitely, I will order more after we finish the box.
Helpful Report
Posted 2 years ago
Thank you for your lovely review - it's great to hear you are enjoying your experience with us. As we're a small business, we really do value your support!
Posted 2 years ago
We haven’t used any yet but it all looks top quality. Only negative issue is that the box did contain masses of non recyclable plastic. This was unfortunate.
Helpful Report
Posted 2 years ago
Thank you for your feedback, our packaging is all recyclable the plastic can be recycled at a supermarket or recycling center, alternatively you can send your packaging back to us and we will recycle this for you. Discover more here: https://www.coombefarmorganic.co.uk/164-packaging-returns-service
Posted 2 years ago
great selection of quality products
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Posted 2 years ago
Thank you for your kind review, as a small business we really do appreciate you taking the time. We hope to see you back shopping with us again soon.
Posted 2 years ago
A tasty piece of chicken breast, ideal for lunch with some salad leaves and,it is, organic.
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Posted 2 years ago
Thank you for your kind review, as a small business we really do appreciate you taking the time. We hope to see you back shopping with us again soon.
Posted 2 years ago
Great shop Great organic food
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Posted 2 years ago
Absolutely delicious, tender, succulent and no waste.
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Posted 2 years ago
Thank you for your lovely review! It's great to hear you are enjoying your experience and thank you for all your support!
Posted 2 years ago
Food very good quality but delivery process lets you down, some items from box were not frozen on receipt so couldn’t be out to freezer and had to expedite usage so as not to waste (bacon and burgers) also cardboard box was sodden wet from condensation from cool packs (some of which had fully melted)
Helpful Report
Posted 2 years ago
"We appreciate you taking the time to share your experience with us although it was disappointing to hear you had a few issues with the quality of delivery. Please do not hesitate to contact me at hello@coombefarmorganic.co.uk, so I can resolve this issue for you.
Posted 2 years ago
The Organic Butchery is rated 4.7 based on 5,612 reviews