Name: Copart
Rating: 2.33

“BOUGHT A CAR FROM THE LOUISVILLE LOT.WENT TO PICK IT UP AND THEY COULD NOT FIND IT.WENT BACK A WEEK LATER THEY STILL COULD NOT FIND IT.ASKED FOR REFUND AND NOW THEY WONT REFUND THE MONEY ON A CAR THEY LOST.THAT STAR SHOULD BE NEGATIVE FIVE.THIS HAS BEEN GOING ON OVER A MONTH.NO ONE WILL TAKE RESPONSIBILITY FOR ANYTHING .I HAVE BEEN PASSED AROUND LIKE A JOINT”

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Posted 1 year ago

“DO NOT WORK HERE!! they treat you like animals, no thank you for the hard work you put in!!! Conditions you work in will give you some sort of chronic illness, they don’t have any care in the world for you all they care is you get the set target done. Managers are not nice , They make you work like animals while they all sit and talk all day, They watch you all the time, On CCTV. There’s an old man who likes young men. And after he got reported apparently nothing happened they wouldn’t take it any further even though he’s done it to so many young staff. You nearly get ran over by the forklifts. You’re not allowed to talk. Brake times are so tight on certain people and for others “ye take as long”. So dusty like being in a desert. No proper PEE. One of the wagon drivers lost their finger. People red line “people’s” car, The cars are kept in rows where water is up to the door, People steal stuff out of owners cars, loaders damage the cars, managers are all ex convicts, office is gross. Do not buy or sell any cars to this company. They rip you off. Don’t have any considerate all the cars that come in get ragged and put through there lengths. They’re stored on boy proper ground.”

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Posted 1 year ago

“Long story short: My truck was totaled by my insurance company and stored at Copart for auction. When I went to pick up my personal items the large items were missing. They admitted to removing all my personal items so they could take pictures for the auction. When I told them stuff was missing they immediately said "I hope you are not accusing someone of theft. You will need to talk to your insurance company about the matter". Then they accused another tow lot of stealing the items but that tow lot went through all the camera footage to prove nobody touched my truck except to tow it to Copart. Multiple people at Copart told me that they remove items, take pictures, then put the items back but would not admit to my insurance that anyone touched my items. My items, that were not stolen, were moved from the back seat to the bed of the truck (with a canopy) so plenty of proof they moved the items. Now they are saying that unless I have pictures or video of the items in my truck the day it was dropped off to them that they will do nothing. They still have not admitted to having camera footage while my truck was there.”

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Posted 1 year ago

“Do not buy a membership in this company, you will never be able to buy a car here, I paid the premium and I never have options to buy as a private person, this is only for dealers, it really is not worth spending that money, I feel cheated”

Helpful Report

Posted 1 year ago

“My detailed complaint is below * Lineberry Phone Number: (501) - 326 - 5095 Recipient 1: Copart Inc. Headquarters Address: 14185 Dallas Pkwy Ste 300, Dallas, Texas 75254-1327 Email: member.services@copart.com Phone Number: 1 (972)- 391-5000 Website: www.copart.com Recipient 2: Willis Johnson, Board Chairman/ Founder Copart Salvage Auto Auctions Recipient 3: Jay Adair, Chief Executive Officer of Copart Inc. Recipient 4: Jeff Liaw, CO-CEO of Copart Inc. Recipient 5: Brett Adair serves as the Vice President of Copart Inc. Recipient 6: Matt Blunt serves as the Board of Directors of Copart Inc. Location purchased: Copart Inc. Address: 1880 GA-113 Bldg 1 Cartersville, GA 30120 Phone Number: (678) - 721-0730 RE: Letter of Demand: Copart: GA - Cartersville Georgia Copart Est. Retail Value : $30,306.00 2014 Ram 3500; Dear Copart Inc. et al., Below you will find a base outline of the dispute between * Lineberry and Copart Inc. Further demanding that Copart Inc. take a certain action. FACTS 1: On 01/06/2022 I, * Lineberry, was the highest bidder for a 2014 Ram 3500 (hereinafter Ram), the sale of the Ram was a virtual sale. Location: Copart Inc. Address: 1880 GA-113 Bldg 1 Cartersville, GA 30120. 2: Total amount paid including all fees required by Copart Inc. due was: $11,238.00. All Copart Inc. fees were paid by bank wire on 01/07/2022. I had an additional bank wire fee of $25.00 charged by my bank that was not included in the total amount paid to Copart Inc. Bank Transaction number : Bidder Name: * Lineberry; 3: Within the bank document for payment it states, “Message to Recipient Bank: * Lineberry. Bidder sold with green R meaning Run&Drive. Salvage Title”. 4: Within the bank document for payment it further states, “Message to Recipient : * Lineberry. sold with green R meaning Run&Drive. Salvage Title”. 5: Within the same bank document it also states “Memo: * Lineberry. sold with green R meaning Run&Drive. Salvage Title”. 6: Under “Lot Details” listed by Copart Inc., it advertised a picture of the Ram and within the category of “Highlights” listed the truck is a “Run and Drive”. 7: Under Copart Inc.'s written policy and warranty “Run and Drive” provides the definition of “Run & Drive” “meaning that the auction marked in its inventory that when the vehicle arrived at the auction yard, and the vehicle: Started under its own operation. Shifted into gear. Moved forward under its own power”. The recognized symbol for “Run and Drive” at Copart Inc. auctions is a green “R” within the listing. The green “R” in the upper right hand corner of the advertisement, directly across from the Title “2014 RAM 3500”. 8: I arrived at Copart Inc. for pickup on 01/10/2022 at 10:33am and requested to inspect the truck prior to loading. However, Copart Inc. refused. I requested the inspection to be assured the Ram did indeed “Run and Drive” as stated and guaranteed by Copart Inc. 9: After being refused to inspect the Ram, Kristie who identified herself as a Copart Manager, assured me that the Ram would “Run and Drive” or, I would be provided a full refund. I further inquired about the Ram, stating that on several occasions I had purchased trucks from Copart Inc., only to learn when getting the items home that the motors and transmissions were bad and the pictures and statements by Copart Inc. were deceptive. In two cases, the motors were knocking and transmissions were no good. In all the pictures, Copart Inc. did not disclosing many dents and missing items. Asitmaybe, Copart Manager Kristie assured me again the Ram did “Run and Drive” as stated on the written post by Copart Inc. I further explained to the Copart Manager Kristie that a 6.7 diesel motor would cost more than $20,000.00 if not running. Again, Copart Manager Kristie stated for me not to worry, that it would “Run and Drive”.Thereof, I signed the remaining papers and was provided the location for loading. 10: After locating the Ram, I attempted to start the Ram for loading. The truck's engine would not even turn over. I had a battery charger. I connected the charger for 30 minutes, but the battery would not take a charge. Therefore, I contacted Cartersville, GA Copart Inc. onsite office (hereinafter office). The office sent out an employee who worked in the business, identified as the yard man to apply a battery box to jump start the Ram. After several attempts, the employee of Copart Inc. yard man stated that he was unable to assist. Further stating, that this was a flood truck and most likely the batteries were shorted out in the flood and would need replacing. 11: After further inspection of the Ram, I noticed the housing that provides diesel fuel for the Ram was bent and broken, also fuel wires broken. Thereof, it was [n]ot possible the Ram ran and drove when arriving at Copart Inc. Since the flood incident occurred prior to the truck arriving at Copart Inc., the statement by Copart's employee yard man about the batteries being shorted out in the flood and must be replaced was further evidence the truck did not arrive operational. The Ram was a flood vehicle, but the markings by Copart Inc. on their post showed the flood line did not pass the right front tire and only the right part of the front end was flooded; however, when inspecting the Ram, it was easy to ascertain that mud was caked in many places underneath the Ram and the diesel fuel housing on the other side. This supports evidence that the truck was flooded on both sides, not just the right front. 12: I left Copart Inc. and came back with two new batteries. After installation, when I turned on the switch, I noticed underneath the Ram diesel was pouring down from where the fuel diesel housing and fuel wires were broken. The Ram's engine did not turn over, as if it was locked up. Even if the Ram was capable of turning over, diesel fuel could not possibly get to the engine with the fuel diesel housing broken and fuel wires broken. Subsequently, there is no way the Ram could have been tested and should never have been labeled as a “Run and Drive” vehicle by Copart Inc. until this major component was fixed. 13: I went back into the office of Copart Inc. and spoke with the Copart Manager named Kristie. I explained to her that the Ram was sold as a “Run and Drive”. That she assured me that it would “Run and Drive” as listed. I explained to Copart Manager Kristie, that it would not start because the fuel diesel housing and fuel wires were broken. I also explained to Kristie that the Ram was never tested as stated by Copart Inc., (or tested and Copart Inc. made a misleading and false statement) to see if the Ram did “Run and Drive”. I stated the information provided to me prior to buying, that determined by decision to buy the Ram was misleading and false. Copart Manager Kristie agreed, stating the Ram must “Run and Drive” as stated by Copart Inc. Moreover, stated that she would refund all of my monies even the buyer's fee. She informed me to have a seat and give her a few moments to get the refund completed. I complied. 14: About an hour later Copart Manager Kristie stated that Copart Inc. had already paid the seller and would not refund the money. She did not explain how Copart Inc. paying the seller affected not providing the refund. Copart Manager Kristie further stated, that her supervisor informed her to tell me, if I refused to take the Ram, I would be charged storage fees daily, and that each day the storage fees would increase. Within no time the storage fees would be more than the amount paid for the Ram, because the storage fees increase daily. 15: After further explaining to Copart Manager Kristie that Copart Inc. on the advertisement for the Ram as in all listings for the Ram stated “Run and Drive”. The statement was misleading and false. I further explained to Copart Manager Kristie that if I would have been told the correct information about the Ram, I would not have bid on the Ram at any price, because the motor would cost more than the amount I paid for the Ram. Further informing Copart Manager Kristie, without fixing the fuel diesel housing and fuel wires, I have no way to be assured that the Ram did “Run and Drive” even prior to Copart Inc. taking possession. Kristie stated that she agreed. That Copart Inc. should provide a full refund, but the supervisor stated that no refund would be given and the truck was now being sold under the new agreement “As Is” meaning no warranty. Again, I explained to Copart Manager Kristie that I bought the Ram because of the statement provided on the advertisement for the Ram. That the Ram would “Run and Drive”. The statement was provided to me prior to buying. However, after buying the Ram, the law would not allow the guarantee to be altered in order to remove prior written legal guaranteed warranties. Copart Manager Kristie repeated her supervisor's instructions, stating if I refused to sign her paperwork, I would be denied access to the Ram. I again explained to Copart Inc. Manager Kristie that if forced to sign additional papers after the sale, stating a different warranty other than “Run and Drive, to a new no warranty “As Is” that it will not remove Copart Inc. from being held liable nor being sued for their misrepresentation, negligence, and/or Fraud. Thereof, taking possession of the truck under the threat I would be denied access to the Ram and fees being placed on the Ram if I left it on Copart Inc.'s property. Copart Manager Kristie again agreed, but stated there was nothing she could do. If I refused to pick up the truck, the fees would accumulate to more than the truck was worth within a few months. Thereof, under duress, I allowed Copart Inc. to load the Ram with their forklift (because it would NOT Run nor Drive for loading) and left the property. FACTS OUTSIDE OF COPART INC. 16: Once home, I installed a new diesel fuel housing and new wires. The motor was blown/ locked up. However, when I contacted Copart Inc. and explained, demanding a full refund, I was laughed at. The supervisor stated that the Ram is now mine, that I left with the truck, and the Ram was sold under an “As Is” warranty. I attempted to explained to the supervisor that prior to buying the Ram and posted on their website, it was represented as a “Run and Drive”. That forcing me to take the Ram under an altered warranty, “As Is” warranty, does not cancel the “Run and Drive” written guaranteed warranty, nor remove them from being liable for fraud and misrepresentation of the Ram prior to buying. The arrogant supervisor stated many before me have tried to file suit against Copart Inc., that it is a billion dollar company, global and Copart Inc. has expensive lawyers on speed dial to assure that individuals like myself never present my case to a jury. 17: Before performing any additional cosmetic or mechanical work to the Ram, I researched and found the following: posted on Copart Inc. “Once a claim is filed, you must obtain written consent of the Copart Select Claims Team at 1-972-236-7531 or select. support@copart.com before altering, repairing, selling, or transferring the vehicle”. 18: I contacted Copart Inc.'s Select Claims Team at (972) - 236 - 7531 about my situation. I was informed by the individual that someone would call me back and my case would be reviewed. I waited, no call back. I called them again and informed them that I needed an answer, the Ram must be returned, a full refund provided, or I will fix the Ram and file suit for damages. Again, I was informed that I would be called back and a decision would be made. I waited a week, called back again, only to get the same response: Ignored. Accordingly I accepted Copart Inc.'s silence as a denial and moved forward to have the Ram repaired. One cannot arbitrate if the other party refuses to communicate. ITEMS REPAIRED THAT ARE PROTECTED WITHIN THE STATEMENT “RUN AND DRIVE”. (all parts are rounded off to the nearest dollar) 19: I installed a new diesel fuel housing and new fuel wires for the fuel system. Once I learned the Ram's engine, a 6.7 diesel was blown (meaning that the engine was not operational), the Ram was taken to a diesel shop. After a professional inspection, the diesel shop confirmed that the motor must be replaced. Thereof, , I had the motor replaced and other parts that the shop made mandatory if I wanted a warranty with the new engine. The cost of the 6.7 Cummins engine was just at $22,000.00. 20: Once the engine was installed, I further learned the Aisen Transmission was locked up. It could not be moved forward under its own power, as guaranteed by the “Run and Drive” written warranty by Copart Inc., even if the engine ran. Therefor, a new transmission was installed. 21: Copart Sale Price: $9,600.00 22: Copart Buyer's Fee: $1,440.00 23: Copart Mailing Fee for Title: $20.00 24: Bank wire Fee: $25.00 25: Copart Internet Bid Fee: $119.00 26: Copart Gate Fee: $59.00 27: Some Overcharge: $50.00 (without explanation) 28: Another Buyer's Fee: $200.00 29: Document Mailing Fee: $20.00 30: Incoming Wire/Handling Fee: $15.00 31: DMV Charge: $863.00 32: Transport Cost from Copart to my Home: $826.00 (413 miles: $2.00 per mile) 33: New AC system: $2,419.00 34: Diesel Return Line and Radiator Hoses: $741.00 35: OEM Alternator: $480.00 36: Insurance: $1,618.00 37: Radio Replacement: $900.00 38: Fuel Filter/Housing: $58.00 39: Fuel Sensor: $92.00 40: Coolant Line Kit and Repair: $498.00 41: New Engine: $22,000.00 42: New Transmission: $9, 600.00 Total: $42,043.00 OTHER PARTS INSTALLED THAT ARE NOT COVERED WITHIN THE STATEMENT “RUN AND DRIVE”. (all parts are rounded off to the nearest dollar) a: To bring the Ram's Title out of Salvage: $217.00 b: Fuel: $66.00 c: Two New Batteries: $320.00 d: Passenger Side Mirror: $192.00 e: Fuel Tank Cap: $31.00 f: AC Diagnosed: $100.00 g: Passenger Side Window: $193.00 h: Front Windshield: $326.00 i: Hubcaps: $305.00 j: Muffler: $199.00 k: Front Grill: $176.00 l: Passenger Side Inner Fender: $62.00 m: Right and Left Headlights: $132.00 n: Differential Gasket: $139.00 o: Wipers: $22.00 p: Right and Left Wheel Hubs: $350.00 q: Hose: $9.00 r: Front End Alignment: $185.00 s: Two Tires: $496.00 t: Labor Cost, Muffler Installation: $150.00 u: Exterior Paint for Flatbed: $89.00 v: Inverter and Kit: $403.00 w: Touch-up Paint: $33.00 x: DMV Charge: $200.00 Total: $4,487.00 LEGAL ARGUMENT 1: Copart Inc. knowingly posted “Run and Drive” on their virtual website auction about the Ram to myself, as other bidders, to view prior to placing bids, buying, and determining the amount to pay. 2: The Ram had a description, and a “Run and Drive” written guaranteed warranty by Copart Inc.: Under Copart Inc.'s Rules and warranty “Run and Drive” provides the definition of “Run & Drive” “means that the auction marked in its inventory that when the vehicle arrived at the auction yard, and the vehicle: Started under its own operation. Shifted into gear. Moved forward under its own power”. 3: The statement by Copart Inc., stating the Ram did “Run and Drive” when tested by Copart Inc. is knowingly misleading and false. It is absolutely impossible for the Ram to start with the diesel fuel housing and fuel line broken, with diesel running out on the ground when turning on the ignition switch. Thereof, not a drop of diesel fuel could have possibly gotten to the engine for it to start. Moreover, because the engine was blown and/or locked up and the batteries were fried prior to entering Copart Inc. 4: After a minimal investigation, I learned by the prior owner of the Ram, that the engine did not operate when turned over to the insurance company. It was not possible for the Ram to “Run and Drive” as stated by Copart Inc. 5: Further investigation of Copart Inc., I learned that Copart Inc. has a pattern of fraud and misrepresenting their vehicle for sale. That Copart Inc. is masterful at deception and using the statement “As Is” to conceal their misrepresentation and fraud after a sale. In other words, I buy the Ram under a written guarantee of a “Run and Drive”, but Copart Inc. will not allow possession of the Ram, although paid in full, until I sign additional papers including “As Is” no warranty. Legally, once all fees were paid to Copart Inc., they had no legal right to deny possession of the Ram, nor to force me to sign additional papers after the sale and after full payment. In addition, only taking pictures that were misleading and knowingly misinforming all buyers about their items for sale. Their illegal method of selling vehicles as a “Run and Drive” with the full knowledge that the item did not operate at all. For example: Some complaints with the Attorney General's Offices, stated once arriving at Copart Inc., their were no engines inside the items they had purchased under the written and guaranteed representation of “Run and Drive” by Copart Inc. Again, Copart Inc. would refuse to buy back the item. Further stating the item was sold under an “As Is” no warranty and it did “Run and Drive” when tested by Copart Inc.'s staff. Again, the sale was first sold under the written guaranteed warranty that their item would “Run and Drive”. It is impossible for a vehicle to “Run and Drive” with no engine. Each time Copart Inc. would ignore their posted warranty and statements on their advertisements prior to buying the vehicle as a “Run and Drive”. Thereafter, use their powers, connections with their local courts, and monies to threaten the buyers about their knowingly false and misleading information to the public. Copart Inc. is operating outside the realm of statutory law as written, running scams on the public, grossly and knowingly committing fraud, and misinforming the public by their own written guarantee posted by Copart Inc. on their website for the public and all buyers to view prior to bidding. Moreover, knowingly that all bidders/buyers would raise their bid to an amount more than they would have if the written guarantee of “Run and Drive” was not applied to the vehicle prior to bidding. 6: Copart Inc.'s reason is simple, GREED! They will make more money if they misinform their buyers and do not honor their “Run and Drive” written guarantee. Copart Inc. has never been held accountable. It will be argued by Copart Inc. that a potential buyer can inspect the vehicle prior to bidding. This was correct in some cases, but most of the time Copart Inc. will not allow anyone on their property to inspect prior to bidding. However the defense is moot. I am not complaining about the broken side glass, broken front windshield, bad tires, broken head lights, grill, bumper, etc... mostly hidden in their pictures. The legal argument is simple. Copart Inc. posts their own written website auction forum to the public with a written guaranteed warranty and statement that the Ram for me to view prior to bidding [d]id “Run and Drive”. Therefore, I placed a bid on the Ram and was the winner (highest bidder). I will prove to a jury, there is no way in hell the Ram could have possibly been a “Run and Drive” vehicle, because the diesel fuel housing and fuel wires were broken, and not one spoonful of fuel could have possibly gotten to the engine for starting or inspecting the Ram's “Run and Drive” written guarantee as the batteries were fried also. In other words, I trusted Copart Inc.'s own written statement to be true and correct. The Ram would “Run and Drive”. It did not. Copart Inc. is liable. 7: I presume Copart Inc.'s response will be delivered with the same arrogant attitude as before, depending on Copart Inc.'s money and connections with corrupt local state courts “wink wink, nod nod” to save them. Therefore, to even the odds of dealing with the corrupt local courts, I will file my complaint in Jacksonville, Florida Federal Court. The buyer location for Copart Inc. was in Cartersville, Georgia. The headquarters for Copart Inc. is in Dallas, Texas. The buyer is located in Jacksonville, Florida. Therefore, I will file in Federal Court. I will claim diversity. In addition, the amount will exceed $75,000.00. 8: In addition, I will sue for fraud, misrepresentation, and negligence. This alone could cost Copart Inc. millions and possible, through civil discovery the Attorney General's Office may open a RICO investigation. I assure Copart Inc., as an entity and individual representatives, they that are not above the law in Florida Federal Court. 9: Copart Inc. and/or representatives or attorneys have only ten days from the date of this letter, to contact me by the above manner(s) or the out-of-court offer of settlement is withdrawn and I will file suit in the Jacksonville, Florida Federal Court. In addition, I will seek punitive damages, which may bankrupt Copart Inc. if a court sides in my favor. I do not bluff, nor scare off by your attorneys, money and/or power. Your response or lack of response is your choice. However if called by phone, I do not give my consent to have any conversation recorded by audio or video. I will have the full expectation of privacy. Moreover, the conversations must be conducted in a civil/professional manner without threats. AMOUNT DEMANDED 10: If this Demand Letter is settled within ten days of the date above, I will settle for $42,043.00. and withdraw all legal claims against Copart Inc. If not, my out-of-court settlement offer is withdrawn. I will file suit for the maximum allowed by law in Florida Federal Court. I have also reached out and have been approved to be interviewed about this matter on Tucker Carlson's new Show called “Tucker on Twitter” to expose Copart Inc. to the public. To further warn the public, I will file a criminal complaint with the Florida Attorney General's Office. Just a note, the public is getting wise. It is just a matter of time....I will post my Demand Letter on the worldwide web for the public to be warned. 11: By examining your massive deception and fraud, it is my belief as others, Copart Inc. is running a very lucrative criminal enterprise without any statutory/government oversight. Moreover, without the deception and fraud, Copart Inc.'s profits and growth would be greatly diminished. * Lineberry _____________________________ 06/29/2023 Phone Number: (501) - 326 - 9095 CC: All Recipient(s): Recipient 1: Copart Inc. Headquarters 14185 Dallas Pkwy Ste 300, Dallas, Texas 75254-1327 Email: member.services@copart.com Phone Number: 1 (972)- 391-5000 Website: www.copart.com Recipient 2: Willis Johnson, Board Chairman/ Founder Copart Salvage Auto Auctions Recipient 3: Jay Adair, Chief Executive Officer of Copart Inc. Recipient 4: Jeff Liaw, CO-CEO of Copart Inc. Recipient 5: Brett Adair serves as the Vice President of Copart Inc. Recipient 6: Matt Blunt serves as the Board of Directors of Copart Inc. COPART'S RESONSE: A LAUGH/ You can't touch me! I will file as a stated, file a criminal complaint if our AG, and keep this site updated for other people that have been taken advantage of by Copart and to keep the public informed.”

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Posted 1 year ago

“Everything for them just take ur money, Day light thef”

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Posted 1 year ago

“Scam company They put a forklift truck through the side of my car to write off never even considered the repair it went it for. Never told me about the damage even tried to let me me buy back the car without any knowledge of the structural damage they had caused which would have cost thousands!!!”

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Posted 1 year ago

“A great scam, first of all in the beginning i couldn't believe the prices people pay for scrap cars because these cars are by no mean worth more than a few hundred pounds or copart should offer a great compensation or pay to customers to buy these money pits but instead i've seen cars not worth even 100 pounds selling for 1500 and i could've not understand what's the point, until the third week! Same cars were repeteadly been listed on the upcoming auctions and i've realised that no one's actually buying those cars but instead Copart most probably has an AI bidder activated so it will outbid every single reasonable bid and if it doesn't sell they'll relisted on next aucton! Also i bought a car from Copart "Used-Unrecorded" with only 2 previous owners "Runs and drives" which i've overpayed than my bid was refused the owner was asking for +300 which i didn't payed because it was a customer car not insurance and with all the additional fees the price almost doubled, and for a cherry on the top when car arrived there was an grinding noise coming from the car when in gear so my first test drive easily turned into a breakdown because the gearbox broke, i've complained but as long as they've got their fees already payed they do not care and what's more the reply was "the car was driving as it was described in the listing" doesn't matter that the massive mechanical damage wasn't declared in the listing! My final conclusion to all planning to buy car from copart AVOID IT unless you are a mechanic because for reasonable prices you could get a decent car from marketplace or auto trader but definitely not from Copart!”

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Posted 1 year ago

“Our experience with this company so far has been a nightmare,. It started when I bought the vehicle... 1st off it was advertised as a vehicle that runs and drives when it showed up the driver Dropped the truck off in the street because it would not start ended up having to go to Walmart and buy a jump Box Just to start it or try to start it I should say Because the engine was completely seized...so when i decided to sell the vehicle for half of what i payed a few days later thier driver came and took the vehicle out of my driveway without bothering to knock on the door and letting me know that they were taking it... Not only did the driver not have the title nor the correct key for the vehicle but he also did not leave a check and when I called 5 minutes later. He said he could not turn around and that he was not authorized to issue a check anyways. So after two days of haggling on the phone with People I was able to agree to drive out to co part in hampton and pick up my check. Here it is now 3 days later and I still cannot cash their check. The bank is saying that the check is not in their system yet and when I call co part they say there is nothing that they can do about it. In my experience any company that I've used like this before would not Just take a vehicle out of the driveway without speaking to the customer. The last time I used them they were able to cut me a check and I walked in and cashed it 5 minutes later, I don't understand now why there is an issue. Anyways this is just a warning to anyone out there if you can get a vehicle somewhere else do it because this has been nothing short of a nightmare I. Will never use CO part again or recommend them to anyone.”

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Posted 1 year ago

“If you have any complaints contact michelle.kramer@myfloridalegal com she will help you with any and all disputes in reference to vehicles not as described or vehicles you did not receive. She assisted my friend in getting a refund. Have all your documents handy and email them proof of payment for the vehicles.You can also copy viviana.escobar@myfloridalegal.com on all emails. Assistant Attorney General Office of the Attorney General, State of Florida Consumer Protection Division SunTrust International Center 1 SE 3rd Avenue, Suite 900 Miami, Florida 33131 Tel. (786) 792-6250”

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Posted 1 year ago

“if you have any complaints contact michelle.kramer@myfloridalegal.com she will help you with any and all disputes in reference to vehicles not as described. She assisted my friend in getting a refund. Although some vehicles are good at Copart sometimes they are not as described. Michelle Kramer”

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Posted 1 year ago

“If there were 0 stars it would most certainly would have been hit. It's been two months and I still have not gotten my money. The tow truck driver had me sign on the wrong line so I could not cash their check. I had to go and get another paper notorized and send it back to them while they had my car and title. I sent their check back to be reissued and two months later I'm still wanting for my money. Give it a week more and then I'll hire an attorney.”

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Posted 1 year ago

“Copart, Grenada, MS is a rip off company. My insurance company had my vehicle towed to Copart after I called in about an accident I had. Copart came to tow my vehicle to their yard. It was either while the vehicle was towed to their yard, or while sitting on their their yard or after I told them I wanted to keep my vehicle that one of their employees cut off my Catalytic converter. My truck only had front end damage after hitting a deer. I did not have any problems with the catalytic converter. Now my truck sounds like a race car. The receptionist I spoke to told me they do not have security cameras in their yard and they do not have it. They do not offer any assistance when your auto have been robbed or ripped off. BUYER BE WARE.”

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Posted 1 year ago

“the camper was stripped and the tongue propped up to look complete i drove 7 hours to pick it up when i complained Adam the manager treated me like dirt and so did corporate it is obvious the Russian mob has taken over Copart they are allowed to bring in doctored up non repairable junk to intentionally deceive perspective buyers and wash their illegal money through Copart i cannot believe the F B I and I R S are not investigating fraudulent representing of vehicle condition and dirty dealing . there is no way this company was started by a U S military brother in arms. copart is the dirtiest company i ever dealt with”

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Posted 1 year ago

“Horrible place to purchase the vehicle. Expensive buyers fee, all buyers need to come together and don't purchase month of April till they drop buyers fee and pay at auction they charge $20.”

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Posted 1 year ago

“Worthless liars!!!!!”

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Posted 1 year ago

“If I could give a 0 I would waited over 3 hours just to get 1 car loaded Montgomery Al is the worst yard to buy from, drivers if you haul from there be sure to charge wait time then buyers will quit buying from there. If I had known I was gonna wait with a roll back 3 to 4 hours I would have charged more. I have missed a half day pay just waiting”

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Posted 1 year ago

“Copart esta muy mal organizada es una mierda su servicio boy a pagar un auto agarran mi dinero pero no tienen sitas para darme el auto y me tengo que regresar sin auto son una mierda”

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Posted 1 year ago

“Title Clerk, Nicole Taft is so quick to respond and professional. I am always thankful for such customer service. Thank you Nicole!!”

Helpful Report

Posted 1 year ago

“A company called Best Choice Auto contracted this company to pick up my car. Now mind you, my car has 2 flat tires and a muffler that is dropped to the ground. Instead of the tow truck driver backing his truck up to my car in the parking lot, he parks his truck on the main road, take the keys to my car and drives it to his truck, forces the car to reverse so he can hook of the end. When I asked him why he chose to drive the car to the truck he says "this is what I do and I have driven cars in worse conditions than this. " Then he hooks it to the end of his truck and saw the bumper is too low to the ground, so he literally snatches my front bumper off the car with his bare hands. This is not including the fact he folded my muffler into my rear right tire from forcing it to reverse with a dropped muffler. I filed a complaint with the tow truck company for compensation for damages and they have been avoiding me ever since.”

Helpful Report

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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