Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,670 Reviews

78 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

Write Your review

Tell us how Cosmetics Now made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value, great service, great products”

Helpful Report

Posted 3 years ago

“Extremely happy with the service I received and help”

Helpful Report

Posted 3 years ago

“Excellent product and quick delivery”

Helpful Report

Posted 3 years ago

“Great service and product delivery in a timely manner Pleased that your company still stock shisiedo cosmetics”

Helpful Report

Posted 3 years ago

“Purchasing process smooth. Contents of parcel were accurate and arrived safely in very secure packaging. I will certainly purchase from Cosmetics Now again.”

Helpful Report

Posted 3 years ago

“I have found Cosmetics Now a reliable and efficient company. The goods I order come well packed and in good time.”

Helpful Report

Posted 3 years ago

“Great service and easy to order. Only issue is if you want items within a few days you have to pay extra. If delivery was quicker it would be a perfect experience”

Helpful Report

Posted 3 years ago

“The scalp serum is excellent for a very dehydrated scalp, it also makes your hair very soft. LOVE it!!! The only thing is, it took a very long time, to receive the product.”

Helpful Report

Posted 3 years ago

“Easy to order and good communication. The parcel arrived quickly. Thank you”

Helpful Report

Posted 3 years ago

“Meantime Cosmetics Now reacted professionally and refunded the below mentioned extra charges for Import Duty. I appreciate this good will reaction and hope for my next order a courier instead of postal service will be used ---------------------------------------------------------------------------------------------------------------- After 45 days (!!!) shipping time I received an invoice from the courier EMS/Thai Post that I have to pay Thai Baht 1,329 for duty and VAT. Parcel is blocked at Thai Post and they ask me to go there (far away from my house) to pay and pick up the goods. Thai Post is not delivering it to my address. This is contradictory to the agreement I had with Cosmetics Now when I ordered and paid the required amount. It had to be delivered to me.”

Helpful Report

Posted 3 years ago

Dear Grigorios, We have resolved your issue. Hope you are satisfied with our service and do accept our sincere apologies for the inconvenience caused.

Posted 3 years ago

“Your service thru online was excellent. Maybe you could add more bottle sizes for perfumes. Because some perfume are sold out. Also maybe replenishment is best for customers who buys or collects perfumes. I also like the way my perfume well packed and delivered to my house. Thank you.”

Helpful Report

Posted 3 years ago

“Delayed delivery”

Helpful Report

Posted 3 years ago

“Very pleased”

Helpful Report

Posted 3 years ago

“Product arrived as ordered. Good price.”

Helpful Report

Posted 3 years ago

“Awesome I’ll buy more”

Helpful Report

Posted 3 years ago

“I had to pay another 646.- THB for my product on arrival, which is not okay for me. All costs should be include with my online payment, but it was not. I am dissapointed.”

Helpful Report

Posted 3 years ago

“Good range of products. Very slow shipping.”

Helpful Report

Posted 3 years ago

“Very impressed with prompt delivery and packed well. Couldn’t ask for more.... keep it up with your good service.”

Helpful Report

Posted 3 years ago

“ฉันไม่ต้องการที่จะซื้อสินค้าผ่านบริษัทของคุณอีกต่อไป เพราะ 1. ฉันต้องเสียภาษีสินค้านำเข้า 2. รอสินค้านาน”

Helpful Report

Posted 3 years ago

Hi, Sorry for the delays, this took around 12 business days to arrive to Thailand. Regarding duties for Thailand these are not prepaid and we are unable to control whether or not customs choose to apply duties.

Posted 3 years ago

“Better than I expected, very fast and all support that i need”

Helpful Report

Posted 3 years ago

Cosmetics Now is rated 4.1 based on 1,670 reviews