Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and this is a product hard to get from normal retail outlet. Deliver on time, no issues! And most importantly, an Australian company!”

Helpful Report

Posted 4 years ago

“Your delivery process for item from HK is very bad: 1. Delivery man lied. Was at home all the time. Marked item as out when I am on work from home. We were all in the house at the relevant time: myself & 3 other adults. We received 3 other deliveries that day 2. Delivery man Did not follow requested procedure 3. Delivery company customer service tried to assist but they do not understand much english & said they were not informed by sender in HK of procedure. 4. Strange that because the delivery company for other item I purchased from your company had NO PROBLEM with delivery”

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Posted 4 years ago

“really detailed information on delivery”

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Posted 4 years ago

“Lovely service”

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Posted 4 years ago

“Easy to order from your chair at home , fast delivery. Plenty items to choose from.”

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Posted 4 years ago

“Fantastic product”

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Posted 4 years ago

“Damage items”

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Posted 4 years ago

“You’re prompt with your delivery! I love that! Plus convenient - you have everything that I need under the sun so I don’t have to get different from brands from different sites. Thank you!”

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Posted 4 years ago

“Easy to order, thank y ou”

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Posted 4 years ago

“After waiting several weeks for the order ( intended for a birthday gift) it never arrived. Disappointed with the delivery service, claiming address details were incorrect which was definitely not the case.”

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Posted 4 years ago

“Took to long to be delivered!!!! I no its trough times at the moment!”

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Posted 4 years ago

“Sadly I have to give 1 because I did not know you used Fedex Waited at home all day ,on the day day they said it would arrive Did not turn up Was told they would not leave with out signature Could not afford to waste another day waiting for the item Sorry will have to rethink if I would order again”

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Posted 4 years ago

“No problems fast & efficient. Good prices, will shop again.”

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Posted 4 years ago

“Terrible! Ordered on May 16th and didnt receive until July 7th. At the time of placing my order it started 6-10 days.”

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Posted 4 years ago

“Good product, but it took a long time for it to arrive!”

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Posted 4 years ago

“It took 2 weeks to get to me. Too slow. I am not 100% sure this is the same product that I have used for years. It smells different and not the same texture.???? I feel I have been ripped off”

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Posted 4 years ago

“From time of ordering until delivery it was 10 days - MUCH too long. The planet will not love you for an excessive amount of plastic in the packaging.”

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Posted 4 years ago

“Quick shipping. Love the cream.”

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Posted 4 years ago

“delivery took one month”

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Posted 4 years ago

“Great service and price!!”

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Posted 4 years ago

Cosmetics Now is rated 4.1 based on 1,674 reviews