“the products we purchase are all good. The meat and food is very good. And if there is something not working--they take it back and credit your account. This store is a love/hate
relationship. Love to shop. Hate the monthly invoice. lol
Also, the gas is less expensive then anywhere else around us. We also get a percentage back on all our purchases. Love at this point!”
“I purchased a patio heater for Christmas Present for my Husband. when putting it together and try to start it up. the Ignitor switch didn't not work. I called Costco they said return it and they send a new one out Heater. Awesome company to work with. I Recommend Costco any day of the week and will buy from them again. Excellent customer service and warranty on items”
“As a member of Costco I never have to worry if a product is bad. If something (and not often) has to be returned there is never an issue. The folks are courteous and very friendly, plus you can get a very good and cheap lunch.
Well done Costco
Richard Fraser”
“I ordered a whole ham, a sliced banquet smoked salmon and a whole oak smoked cheddar. All were delicious, well packed and delivered on my chosen date. Brilliant service. I highly recommend them.”
“Costco offer quality products such as food and household goods at reasonable prices, with the advantage of buying in bulk. Their customer service is excellent - no quibble return policy. The products vary through the seasons, but standards are always high. There is reward scheme which leads to money back on purchases.”
“Received a damaged hotpoint fridge freezer taken over a week and a half to get it exchanged. Nobody rings back although they assure you they will. Would definely not recommend”