“It is completely a scam. I ordered shoes and after a month without receiving them I reached out to customer service by email as they have NO number to be reached. I have yet to get a refund.”
“This company claims that thy offer refunds and to contact their customer service. I have done that, and they do not want to issue me refund. They will not even email me the return label. I have the email correspondence where they are trying to convince me to keep the shoes. I do not want the shoes. They are insisting that the return will be too expensive. They first asked me to give them to someone as a gift. When I refused, they offered me a coupon. When I refused the coupon, they affected me 15% back. I declined that. I have never experienced business practices like this company is doing.”
“I did receive the shoes I ordered but they are of poor quality and not at all like what was pictured on the website. Have emailed 3 times asking for return instructions but have received nothing. I’ll take this up with credit card company. Lesson learned - I’ll google any company I order from BEFORE placing an online order from now on.”
“**SCAM** I placed my order with them in March and realized I never even got my tracking number after waiting a week. I tried to contact them no one ever responded. I had to file a fraud report that took 2 months to look into where they provided PayPal with a tracking number that had no information. The whole process was just very annoying. They are just a scam!”
“I purchased 2 pair of shoes from them in Feb and I have not received my order. They said it must have been lost in the mail and asked if I wanted a refund in April. As if Today 5/17 I have not received my refund. They claimed it has been refund back to my card but my statement does not show it. I have asked for proof of refund and now they are ignoring my emails. I will be contacting my credit card for a refund. DO NOT ORDER FROM THEM!!!”
“I placed an order with this company on March 28, 2022 and I have been given multiple reasons as to why my order has not arrived. I requested a tracking number and this has never been produced, they have told me at least 3 or 4 times that my package is stuck at the post office. I have requested my payment to be refunded and they have told me that they cannot refund my $52. I am now in the process of filing a complaint with PayPal and my next move is to do a reverse charge with my bank because it is fraud. Do not order from this company if you are expecting a product. Let me not forget I am placing a report with the BBB as this is an unacceptable practice.”
“These ppl are a scam I ordered shoes on 4-26-22 I emailed them a few days later, asking them when will my merchandise be shipped,they send a email back saying the need time to ship it! It is now 5-5-22 So I emailed them today and I haven’t got any response back from them at all. I will be reporting them to the BBB asap DO NOT ORDER ANYTHING FROM THEM THEY ARE THEIVES.”
“I am currently waiting on my order. I ordered early March. When I email them and ask about tracking number, they keep telling me soon they will have one. My last email 3 days ago I got no answer. I'm gonna request a refund. I had a bad feeling about ordering from the beginning, but I listened to my coworkers. NEVER AGAIN!!!”
“So to everyone who purchased anything from this fraud company if you went through pay pal for payment to cosylands if you dispute it with PayPal they will handle it!!!!!! Thank you PayPal for my refund. DO NOT ORDER ANYTHING FROM THIS COMPANY SCAM SCAMMY SCAM!!!!!”
“THIS COMPANY IS A SCAM!!! FAKE!!! RUN FAR AWAY!!! I HAVE BEEN EMAILING SINCE FEBRUARY AND ONLY RECEIVED ONE OF THE PAIRS I ORDERED A MONTH AGO! THE PAIR I RECEIVED WAS NOT THE PAIR I ORDERED! I WILL BE CONTACTING THE BBB”
“Warning ⚠️ Cosylands is the biggest scam, do not buy from them. I bought shoes for about $140 from them, together with shipping it came to about $192. They sent me a bunch of garbage I couldn't use. So I had to pay an extra $27 to ship them back, just for them to never gave me back my money. Both their phone number and their address is fake. Until now I'm unable to contact them.”
“I ordered 3 pair shoes only received one. I keep emailing them and only then for them to say it's coming. They are a rip off take your money but do not deliver the product. I will never and I mean never order from them again.”
“This company stole my money….. they are a rip off. That’s why they don’t respond!!!!! Facebook…. REALLY!!! REALLY!!!!! Your not going to stop advertising them on your site!!!! There ripping everyone off!!!! ALL MONEY AINT GOOD MONEY!!!!!”
“Ordered 2 pairs of shoes on march 10 2022 I have not received them. I have contacted them by email several times but not response. I have not tracking number nothing BUT they have my money. I will be calling my credit card company and reporting this as fraud and will report to Better Business Bureau.This is so wrong in so many ways”
“CHINA MADE SHOES THAT ARE VERY POOR QUALITY AND SMELLS LIKE ANIMAL URINE. I ordered 3 pairs of sandals in early February 2022, received the shoes two months later. I never got the Cosylands Stylish Crystal Strap Lace-Up Sandals. I only got two pairs of the 3 shoes that i was charged for. The first pair of shoes were the Cosylands Clear Straps Chain Sandals, the chains were all tarnished/black rather than gold chains. the shoes recked of animal urine, and also looked very worn and poorly crafted had tons of dents and marks on the shoes. The second pair of shoes, Cosylands Fashion Lace-Up Leopard-Print Open-Toe Sandals, smelled bad and the chains were so small that it did not fit properly on the heel of my foot. there was a huge bubble on the sole where the glue did not stick and if you try to wear the shoes the shoes would fall apart. i literally put a dispute in for my cc. i am also getting ready to file a report BBB. they refuse to give me an shipping address to return the shoes, and keeps saying they will only refund me 30% of my order. that CS number does not exsist:Our number: (407) 957-2783”
“Email provided is incorrect, huge red flag right there. I contacted PayPal right away and they refunded me there and then, usually it takes weeks due to the reason they allow seller to respond their email was rejected too
DO NOT BUY FROM THIS COMPANY
YOU HAVE BEEN WARNED”
