CoutureCandy.com Reviews

Name: CoutureCandy.com
Address: 4050 W Sunset Rd, Suite H - Dock Door 25, Las Vegas, Nevada
Rating: 3.38

3.4 Rating 240 Reviews

59 %

of reviewers recommend CoutureCandy.com

About CoutureCandy.com:

Couture Candy is a premier online retailer offering a curated selection of high-end fashion from renowned designers. Founded with a passion for luxury and style, Couture Candy aims to provide a seamless shopping experience where customers can discover elegant prom dresses, sophisticated evening dresses, chic mother of the bride attire, and timeless special occasion dresses. Their collection embodies sophistication and glamour, featuring a range of styles and designs to cater to every fashion-forward individual. With a commitment to quality and customer satisfaction, Couture Candy continues to redefine fashion trends and elevate the shopping experience for customers worldwide.

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“Horrible horrible company!! Stay away!! They should be shut down and not able to scam people!!”

Helpful Report

Posted 3 months ago

“Customer service means nothing to this company. I order a dress on sale and wanted to exchange for a different size. I was told that that they cannot return or exchange base on their “”return policy.””I do understand company has policies that they have to follow. In my particular case please explain to me where is the loss to this company financially. Although I understand their policy, I AM NOT ASKING FOR A Refund OR STORE CREDIT. I just want a size exchange. This company completely refused to do this. After reading my negative review , they offered me 10% back on my purchase if I change my review to 4-5 stars. What a joke! What is 10% refund going to do for me??? I’m still stuck with a dress I cannot use!! Please stay away from companies like this. I wonder how many of their great reviews on their site is genuine. STAY AWAY. You might want to consider promgirl for dresses. They have some of the same dresses and their refund policy is reasonable for online shoppers.”

Helpful Report

Posted 3 months ago

“It's been a big help to finally found a dress for my upcoming event. Great customer service! Thank you very much!”

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Posted 3 months ago

“Company has no stores and a ridiculous return policy! Do not shop here.”

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Posted 3 months ago

“STAY AWAY FROM THIS COMPANY. DO NOT ORDER ANY ITEMS. I AM A FIRST TIME CUSTOMER AND ORDERED A BEAUTIFUL DRESS. THE SIZING WAS OFF AND I CALLED CUSTOMER SERVICE TO HELP ME GET AN EXCHANGE. I WAS TOLD BECAUSE THE DRESS I BOUGHT IS ON SALE I CANNOT EXCHANGE. I AM NOT ASKING FOR REFUND WHICH I READ THEY DONT DO. JUST ASKING FOR AN EXCHANGE AND THEY REFUSED!! NOW I AM STUCK WITH A DRESS I CANT USE. VERY SAD. OBVIOUSLY CUSTOMER SERVICE MEANS NOTHING TO THEM. I WILL NEVER PURCHASE FROM HERE AGAIN. JUST WANTED TO SHARE MY EXPERIENCE WITH OTHERS!! STAY AWAY!!PURCHASE SOMEWHERE ELSE.”

Helpful Report

Posted 3 months ago

“This is one of the best platform for buying dresses and the staff and Customer Service was very reachable in every aspect. And the price was very affordable for the quality of dresses that they offer.”

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Posted 3 months ago

“I really loved buying dresses on Couture Candy, the quality is superb, and also delivered on time. The dresses are made from soft and breathable fabric, and also available in various colors. Will purchase again next time on my mother's in law birthday!”

Helpful Report

Posted 3 months ago

“Sometime you have wrong colors in the system. Between the pictures and the the writing color.”

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Posted 3 months ago

“I’m my purchase was justike the picture”

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Posted 3 months ago

“I just got this dress and I love it ! It’s absolutely beautiful, the fabric is very nice and silky ! The color is great ! Fast shipping.”

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Posted 3 months ago

“Product was fabulous! Customer service worked to resolve my issues. Would purchase again.”

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Posted 3 months ago

“I purchase a dress to couture candy and it was delivered on time. The dress is so beautiful and perfect to may sister. She loves it so much The team was very accommodating and friendly. Khim”

Helpful Report

Posted 3 months ago

“I have received my order the dress looks fabulous it exceeds my expectation. It was well made and from good fabrics.It was delivered on time,the customer service representatives are very responsive.It was a great experience will definitely buy again in this shop.”

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Posted 3 months ago

“I’ve been shopping with couturecandy in the past two years and I’m very pleased and very satisfied with their product and service.”

Helpful Report

Posted 3 months ago

“This store truly stands out for its quality and service. Will definitely shop here again for future events.”

Helpful Report

Posted 4 months ago

“Couture Candy exceeded my expectation from customer service to the quality of the dresses. Very smooth transaction. Dress delivered earlier than expected... Highly recommended and will sure order again”

Helpful Report

Posted 4 months ago

“Dress was very beautiful and delivered fast. Second order and will definitely order again.”

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Posted 4 months ago

“Amazing! Product is In good quality and condition. In addition, the customer service is great, delivered my order on time!”

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Posted 4 months ago

“The dress is well - made, it's so gorgeous I absolutely love it. Their customer service was very helpful as I had a few question about the dress and they responded with all the information I needed . They made my shopping experience so much easier. Thank you Couture Candy.”

Helpful Report

Posted 4 months ago

“Don’t purchase anything from Couture Candy. This Company practices deceptive and unethical business practices. I purchased a dress on 11/12/24 for an event on 11/24/24. I am still waiting for the dress.. They took 7 days to ship the dress (not 48-72 hours are stated in the order). They don’t and we calls. Terrible Company!”

Helpful Report

Posted 4 months ago

CoutureCandy.com is rated 3.4 based on 240 reviews