CraftShack.com Reviews

4.8 Rating 873 Reviews

97 %

of reviewers recommend CraftShack.com

4.8

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Delivery

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Customer Service

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About CraftShack.com:

CraftShack is the most trusted online bottle shop in the country, serving since 2013.

Visit Website

Phone:

8889202630

Email:

orders@craftshack.com

Location:

How quickly does CraftShack.com resolve customer queries?

Helpful Report

(11 months ago)

Greater than 39% of reviewers feedback is CraftShack.com resolves customer queries within an hour.

Helpful Report

(11 months ago)

100.00%

Industry Average

“ Good customer service. Although I had to call to find out that one of my orders could not be fulfilled and requested a refund. They did not reach out to me after two months I had to call. ”

- Larry

“ Great service wide verity of things to get ”

- Raymond

“ Pretty good service, beers are boxes pretty well. Sometimes slow to get shipped out though. ”

- Dawn

CraftShack.com Reviews

Customer Service - Good