Crazy Domains Reviews

Name: Crazy Domains
Rating: 4.14

4.1 Rating 148 Reviews

80 %

of reviewers recommend Crazy Domains

Company Reviews

Questions

Metrics

4.1

Based on 148 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Crazy Domains made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crazy Domains 1 star review on 12th August 2023

Ranui

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not touch!!!! Email hosting has increased from $30 to $227 per year?!?! The call centre is in the Philippines, no person to speak to in NZ! Can you email to discontinue service? No!! You have to call!!! Now I have to wait for another email to respond to!! I emailed early June, still waiting for an email response. I tried Live Chat, but that's only for Technical Queries. Today was a phone call.”

Helpful Report

Posted 1 year ago

“Crazy Domains is the worst. I've been waiting for 2 hours despite being told the wait time is 10 minutes. Once the agent communicates with you, they have no idea what they are doing.”

Helpful Report

Posted 1 year ago

“Very disappointed. Your system is not secure. You can't even track website changes. You just let the website to be flagged. Why the hell am I paying the SSL for if you can't make the website secure?”

Helpful Report

Posted 1 year ago

“Do not even consider this company. The staff are untrained and struggle to comprehend basic web hosting questions. If your services go down, they will be down for a LONG time.”

Helpful Report

Posted 1 year ago

“AUTO RENEW SCAM! This company is very sly and has been using underhanded tactics to trick people into paying for services they didn't ask for. I purchased a domain and they added a "Free" "Sitebuilder" trial for 3 months and added "AUTO RENEW" to it with the checkbox in another area so you cannot notice it. They charged me over $500 over 2 years for a service I didn't want or use. "We emailed you that the auto-renew was coming up" what happens if the email address is not used? "Most people check there bank statements" Well I have a million other charged randomly from all the domains I own through them and it blended in with the rest. My best response was "We can only refund the last invoice because all the rest were over 72 hours old". This should be illegal and if anyone has had this happen to them please message me as a class action needs to be started against them for these underhanded, unethical tactics!”

Helpful Report

Posted 1 year ago

“I've experienced nothing but drama with any dealings with Crazy Domains. I seriously recommend that anyone seeking a domain host to look elsewhere. I have spent nearly a whole day trying to get a simple task completed and dealing with an online consultant who I could hardly understand didn't help. My experience was similar to one that I went through a few years ago but thought that I'd give them a second chance. MY MISTAKE - DON'T MAKE IT YOURS!!!”

Helpful Report

Posted 2 years ago

“2 years back I bought and run my first website with Crazydomains web hosting plans. I am very pleased with their service and support. Now, just a few months back I hosted my second website with the help of Domainracer and I am truly grateful for them also. I feel lucky that I got these two genuine web hosting providers.”

Helpful Report

Posted 2 years ago

“Crazy Domains are absolutely terrible to deal with if you have a problem. The customer (non)service people stick religiously to their scripts and will not transfer you to a manager even if you swear at them which I was forced to do after being given the runaround by several different minions. Crazy Domains absolutely suck. Do NOT deal with them.”

Helpful Report

Posted 3 years ago

“Crazy domains dont care for clients. Crazy domains have a reseller - who abandoned their business and left domain holders with no access to their domains. We notified Crazy Domains about this around 6 - 8 months ago. We managed to retrieve that clients Auth code after hours of effort. Now another person has contacted us. Their website and emails are down as their domain is no longer current. Crazy Domains (CD) were contacted two or more weeks ago. They backed the resellers 'rights' and tried to contact him. Fair call - although after we outed this guy 6 months ago you would think they would clean up their act with him. We requested the auth code sent to the registered owners email address. No! We were told we need to provide photo id (passport) and a signed letter. Done. We were told we needed to open a CD account. Done. We were told to open it under the owners email address - done. We verified the CD account via the owners email address. done. Two weeks on they are requesting us to send more emails, despite the emails being verified etc. We have raised an ICANN complaint. We still have no access to the clients auth code. CD could have sent it to the authorised email address. Now two weeks later, emails still don't work, web site is still down. Client is going nuts and now CD aren't responding to requests for escalation. Complete bureaucratic twerps with no care for their responsibilities or clients businesses. CD dont comply with ICANN or protect clients.”

Helpful Report

Posted 3 years ago

“NEVER USE Crazy Domains! Terrible company... all they care about is conning consumers into buying domains (at a low rate) to then learn the said domain you have just purchased is next to useless. They basically sell you a domain name you can't do anything with and then ask you to pay more (than other providers) to make it work. You literally can't do anything with the domain you purchase until you purchase more options. You can't even do a redirect to an exisiting site without paying more and more money. NO info or warnings are visible about the pointless domain purchase. Either during the adding to cart section or the payment section of the site. You might as well write your domain name on a scrap piece of paper and save yourself some money for all the use the domain purchase is. These guys are crooks and everyone should stay away from them. If I could give a negative star rating I would. NEVER USE Crazy Domains!”

Helpful Report

Posted 3 years ago

“I paid for a 10 year mail account and transfer of a domain name. I gave CrazyDomains SEVEN months notice before expiry of my existing contact with a more reputable host. Having supplied all information and authorisation transfer codes at the time of payment I found that CrazyDomains had done nothing except bank the payment. The domain name had to be retrieved from the previous host at additional cost due to CrazyDomain’s incompetence. Despite numerous communications with their “account managers” they failed to effect the transfer, failed to provide any service and failed to make any reimbursement. Although they operate out of Singapore and bank payments through Singapore they do not follow the laws of Singapore or the business ethics of that country. In the small print they hide behind the legislation of Dubai to avoid their responsibilities. These guys make the Mafia look honest and respectable. You are suitably warned. I am sure one of their flunkies will respond to this with various platitudes but you are advised to take what is said with a pinch of salt.”

Helpful Report

Posted 3 years ago

“Very efficient and clear. Thank you.”

Helpful Report

Posted 4 years ago

“The customer service team is excellent. They are quick and professional.”

Helpful Report

Posted 4 years ago

“impeccable customer service, great understanding and patience”

Helpful Report

Posted 4 years ago

“I have purchased the Email Server + Domain from CrazyDomains. It is provided at an excellent price as a cPanel instance is included in the cost. Attempting to manage this myself (adding subdomains and redirecting IP addresses) has proved difficult as how the configuration works is not explained at all. However, the support is excellent and always willing to talk you through the solutions and methods for correctly maintaining your server.”

Helpful Report

Posted 4 years ago

“they walked me through to fix my issues of linking business email with gmail, which i could never have done by myself.”

Helpful Report

Posted 4 years ago

“Adonis was really helpful and it was super easy to communicate. Easy solution as well. Thanks!”

Helpful Report

Posted 4 years ago

“Cesar answered my question quickly today on live chat. Thank you”

Helpful Report

Posted 4 years ago

“CS Adonis is good”

Helpful Report

Posted 4 years ago

“great service”

Helpful Report

Posted 4 years ago

Crazy Domains is rated 4.1 based on 148 reviews