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Crossnet Reviews

3.2 Rating 142 Reviews
46 %
of reviewers recommend Crossnet
3.2
Based on 142 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email
Queries Resolved In
6 - 12 Hours
Read Crossnet Reviews
Crossnet 5 star review on 17th June 2024
Jennifer Fischer
Crossnet 5 star review on 17th June 2024
Jennifer Fischer
Crossnet 5 star review on 5th June 2024
Lupe Weiser
Crossnet 5 star review on 4th June 2024
Anonymous
Crossnet 5 star review on 4th June 2024
Carson And Teal Anderson
Crossnet 5 star review on 4th June 2024
Jake Edwards
Crossnet 5 star review on 4th June 2024
Natalie Campagne
116
Anonymous
Anonymous  // 01/01/2019
I received the wrong order. In trying to resolve the problem they offered to have me purchase the original order for more than I purchased it in the first place. They said they would offer a deal if I kept the first one. I am glad they answered my concerns just haven’t resolved the issue yet.
Helpful Report
Posted 1 year ago
Love the nets but our ball was full of water in 15 minute! Had to go buy a volleyball to play! We purchased the cross net H2O
Helpful Report
Posted 1 year ago
The fact that you have a 0 return policy after product is open will keep me from ever buying from you or recommending you. We put ours together and it was a total flop. Poles didn’t stay put together, it floated all over the pool keeping it impossible to play.
Helpful Report
Posted 1 year ago
Unfortunately, the item is not sturdy. The pieces don’t stay in secure and the weights don’t work in keeping the net in place. It’s very disappointing bc it’s a great concept. I feel like I just threw my money away as the kids don’t even want to use it.
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Posted 1 year ago
we love it. It's alot of fun for our family!!
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Posted 1 year ago
Took a while to receive item
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Posted 1 year ago
It took a while to receive the order but after we got; it has been a blast! The family loves it and we are having weekend matches at our home!
Helpful Report
Posted 1 year ago
Customer service is terrible I have emailed 4 timers called and used to instant message. I received my h20 crossnet and the ball seam is ripping and one floating leg is missing!
Helpful Report
Posted 1 year ago
Fun game. Tubes come apart very easily though. Good for breaking down when needing to store it but less than ideal when playing with it.
Helpful Report
Posted 1 year ago
Kids love it. Hours of fun. Wish it disembelled easier and had a carrying bag.
Helpful Report
Posted 1 year ago
The first time we had our guest play this was on Saturday after receiving it. The poles came apart frequently and those playing had to constantly stop and put them back together.
Helpful Report
Posted 1 year ago
Good communication with Crossnet but very slow delivery of product.
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Posted 1 year ago
I did not buy this cross net but I am interested in it.
Helpful Report
Posted 1 year ago
It took a month from purchase to receive the product. Would have been nice for customer service to reach out and let us know of the delays but they only responded after several emails.
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Posted 1 year ago
I ordered for my double graduation party and it took almost a month to get when it said 7-10 days. I received it after my party weekend. I Told them I didn't want it if I couldn't get it by the date, they sent it anyway knowing it was not going to be on time. Very sad with the customer service.
Helpful Report
Posted 1 year ago
I really had high hopes for this net, but it has design flaws- we put it together, it in the pool, every time someone hit a ball and creates a wave, something would come undone. It constantly falls apart. Since my kids really wanted to keep it, I went out and spent $32 on pipe glue, screws and bolts to secure it. I tried emailing the company, but have no response.
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Posted 1 year ago
I have purchased a lot of pool toys over the years. This one is the biggest hit ever! Very fun to play with, easy to assemble, and stays assembled. My granddaughters, my daughter and I are having a blast in the pool. Thanks!
Helpful Report
Posted 1 year ago
It was a fun concept but wouldn’t stay together in the pool and the weights didn’t keep it in place. For as much as it cost we were a little disappointed. Thought about glueing the pieces together but then you can’t put it away.
Helpful Report
Posted 1 year ago
Took almost 3 weeks to arrive, honestly haven’t opened. Wanted to just return unopened item and would have to pay shipping. So. Dry slow and bad return policy!!
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Posted 1 year ago
took way too long to get this product, plus it is flimsy and comes apart all the time. Definitely not worth the money.
Helpful Report
Posted 1 year ago
Crossnet is rated 3.2 based on 142 reviews