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Crossnet Reviews

3.2 Rating 142 Reviews
46 %
of reviewers recommend Crossnet
3.2
Based on 142 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email
Queries Resolved In
6 - 12 Hours
Read Crossnet Reviews
Crossnet 5 star review on 17th June 2024
Jennifer Fischer
Crossnet 5 star review on 17th June 2024
Jennifer Fischer
Crossnet 5 star review on 5th June 2024
Lupe Weiser
Crossnet 5 star review on 4th June 2024
Anonymous
Crossnet 5 star review on 4th June 2024
Carson And Teal Anderson
Crossnet 5 star review on 4th June 2024
Jake Edwards
Crossnet 5 star review on 4th June 2024
Natalie Campagne
116
Anonymous
Anonymous  // 01/01/2019
I took a very long time to get my order. The ball that came with my order won't hold air.
Helpful Report
Posted 1 year ago
We have been playing since the day it arrived. My grandkids love it and so do the adults!
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Posted 1 year ago
Hi Chris - we love our crossnet, it gets all of our kids moving and playing together and off of their phones. I have one suggestion for a modified version that would really make it easier. The only issue we have is how easily the tubes slip out during play. I don’t want to glue them for storage reasons. I’m my business I use a lot of “Clovis pins” that make things able to click in together and hold tight but also be removable. I think it would be a simple fix and if you ever change it let me know and I’ll be your first customer to try it and test it. Thank you and feel free to contact me if you’d like to discuss this further. - Brian Wolslegel - Custom Robotic Wildlife ( check out our website, www.robotic wildlife.com, and you’ll see how we use Clovis pins to hold the robotic parts of our mounts in place yet be removable)
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Posted 1 year ago
Horrible customer service. Sent 2 emails to customer service with no responses. First email to check status of order since it had been weeks since I placed my order with no shipping notification. I got no response so I sent a cancelation notice because I went a bought one locally at Dick's Sporting Goods. No response to that one either. They still shipped my order 2 weeks later. Never deal with them again.
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Posted 1 year ago
I ordered this product late may so I could have it before Father’s Day, I was having a family party and was looking forward to playing this game ordered it spifically for Father’s Day it came the day after, very disappointed as I waited a month so I haven’t really played it yet
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Posted 1 year ago
We love our new crossnet H2O. It has been used many times already. Only negative thing is that the pipes come apart during the games. It’s been great and we use it almost daily.
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Posted 1 year ago
Ordered May 25th and received Jun 19th. I was intially told I would receive the product within a week. After several emails and numerous apologies from customer service, I finally received my product. Havent used it yet since I planned to use it for my sons party on the 11th. Tried to get a refund after the second week and kept getting apologies and promises on shipment but no tracking provided. There is no number you can call so not easy to communicate through emails. I went directly to the site in hopes of getting my product quickly as opposed to Amazon but that was a huge mistake. Not happy with how long it took my order and the responses to my emails. False promises and apologies didn't get the product to me any faster.
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Posted 1 year ago
Although the product was placed on back order and I was not notified but emailed several times trying to get me to purchase more items, when the product finally arrived, it was easy to set up/put together and we enjoyed 3 hours of 4 square in the pool! Looking forward to future games.
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Posted 1 year ago
The quality of the Crossnet H20 is not worth th money.
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Posted 1 year ago
I ordered for my daughters birthday party. I placed the order on may 20th and they said it would be shipped out within a couple days. We didn’t receive it for over a month. So much for having it for my daughters party. Completely disappointed with this company. No phone number to get in touch with any customer service or support. I will definitely not be ordering from them again..
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Posted 1 year ago
Customer Service & shipping information need work.
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Posted 1 year ago
Crossnet is an amazing company. We purchased one for our 13 yo daughter. We used it as a family multiple times, so we chose to set us up for a backyard after school party. Unfortunately, one of the kids tripped and completely destroyed one of the nets. A quick email and photo documentation of the problem led to us receiving the isolated part we needed! Suburb costumer service. (Does that even happen in todays world?.?.). I highly recommend this company and this product.
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Posted 1 year ago
I’m happy with Crossnet experience so far. I received everything as ordered. I look forward to having good time at our next family event, and church youth extravaganza. The larger 8 person setup will be a blast. The net looks tough enough for the challenge! Bob from Rhode Island
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Posted 1 year ago
Though it did take quite a bit longer to receive than anticipated, I still give the Pickleball paddle 5 stars and Crossnet in general because of the incredible customer service and impeccable leadership behind the entire company. You can tell the entire company puts love into their products and their mission.
Crossnet 5 star review on 27th May 2023
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Posted 1 year ago
Superb for backyard pool, super fun and quick game time
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Posted 1 year ago
WE love our Crossnet! It is the best at family gatherings, as people of all ages can play, and none of us are really very good, so everyone gets a turn pretty quickly! haha
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Posted 1 year ago
I love volleyball and this fun sports equipment keeps my children engaged in physical activity. Supplied in a timely & efficient manner.
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Posted 1 year ago
A little frustrating when I've done both purchases, I have not received an order confirmation email with the details and cost, etc. You have to log in to find that, and that's inconvenient.
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Posted 1 year ago
Parts were missing in the box, backup service is non, no one replies emails, have not used it more then twice as all parts broke and continue to come off on its own, product video is over rated, very cheap product, wouldn’t waste my time and buy one
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Posted 1 year ago
Easy to set up and great fun to play. Good for all ages and abilities. Keep active and cool
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Posted 1 year ago
Crossnet is rated 3.2 based on 142 reviews