Crystals.com Reviews

4.6 Rating 525 Reviews

88 %

of reviewers recommend Crystals.com

4.6

Based on 525 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Popular Questions:

Delivery

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Customer Service

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Visit Website

Email:

info@crystals.com

Location:

7251 NE 2ND AVE,
ste 108,
MIAMI
Florida
33138

How do I contact Crystals.com?

Helpful Report

(1 month ago)

You can contact Crystals.com by Live Chat and Email.

Helpful Report

(1 month ago)

75.00%

Industry Average

“ I purchased a 4 inch diameter Shungite sphere and was very pleased with the quality of the product and the customer service. ”

- Anonymous

“ I’ve been buying my crystals from here for a while and have always been happy, but I need to tell you about an experience I had recently with customer service!! So I bought two crystals for my birthday and got an email a day or so after stating that one of my crystals was out of stock, to which I was sad…but not upset so I just asked for a refund…well instead of refunding me they decided to send me another much bigger crystal from the same batch and my jaw dropped because no one has ever done something so kind for me, ever!!! I was already in love with this store, but I will be a customer for life after this!!! Please just take all of my money!!! And thank you, this crystal will always have this amazing memory attached to it ❤️ ”

- Kayla Mondor

“ I am thrilled with not only the products I received from Crystals.com, but the customer service! One stone arrived cracked and they were so kind sending me the replacement and a card for each stone to give as gifts for the holidays. Fast and courteous service. ”

- Stephanie Stewart

Crystals.com Reviews

Customer Service - Good