Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought they were being really helpful when they asked me if the laptop I was buying was for business use. I said, probably yes, in the future. Saw on Rogue Traders it's actually because as a business customer you get less rights! Absolutely disgusted! Typical of big companies and their targets and KPIs! Will not shop there again!”

Helpful Report

Posted 7 years ago

“Stock availability is diverse and great, prompt delivery. Website easy to use. Good customer services”

Helpful Report

Posted 7 years ago

“Had my money for over 3 weeks and failed to deliver by time stated. When I rang to chase they said it was out of stock. Offered to send same model in different colour which I agreed. Only when I checked the email and checked the product code they were sending me a completely different model. Makes no sense when the model they claimed they were sending is available. Clearly fobbing me off with a model they wanted to get rid of. They say to avoid unknown companies for fear of being scammed but I think we're more at risk from the bigger ones these days. I believe their intention is to fob customers off on the assumption they are in no position to hold out. They also sit on your money for weeks, that's got to be dodgy.”

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Posted 7 years ago

“Cheap prices - half the price of Amazon for what I was looking for!”

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Posted 7 years ago

“Bought a fridge freezer (Kenwood-kfc60ss15),which ended up not to be made by Kenwood but by currys. It broke within 6 months wasting all my food, 6 weeks later after engineers came 3 times it was written off and I was sent a replacement. That took another 4 weeks and now after 6 months it's broken again. I have now been told it's up to me to get it looked by a currys approved company to see if it's a design fault and they will replace if it's their fault or if not I lose more money.”

Helpful Report

Posted 7 years ago

“Product not in store and done a small bargaining deal then drove 70 miles to another store where I was charged more, asked for manager and told take it or leave it. This was a birthday present and could have been bought it elsewhere and wish I had. Never ever shall I buy another item in your store and advised my friends to do so also. I hate currys for this as I was a loyal customer.”

Helpful Report

Posted 7 years ago

“Over charged never buy in your store again”

Helpful Report

Posted 7 years ago

“I was served by a very polite young man who listened to what I wanted and then made some suggestions, he stood back while we decided what we wanted and only came back at our bequest.”

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Posted 7 years ago

“Excellent choices. Fantastic customer service and great value for money”

Helpful Report

Posted 7 years ago

“Many thanks to the friendly and helpful staff at Curry’s Blackpool. Lisa and Dan gave great advice in a friendly manner. Buying technology has never been easier!”

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Posted 7 years ago

“We ordered a new fridge said next day delivery, paid for it now two weeks later I had to ring and ask when it was being delivered to be told between 4.20pm&8.20pm, no call from courier nothing worst service I purchased a new condenser tumble dryer from AOL ,I will be purchasing all my electrical goods from them.”

Helpful Report

Posted 7 years ago

“Easy, professional, thank you!”

Helpful Report

Posted 7 years ago

“Completed reserve and collect online, and product was waiting for me within an hour. Staff were very friendly and the sale process very smooth and with a smile.”

Helpful Report

Posted 7 years ago

“The freezer is smaller than in the online description, on delivery they refused to take it away, customer service didn't want to know, will be a week before it's collected, driver lied saying we could use it but the returns policy says if you do it's not new so refund is affected. Will take another week to process the refund. They said they would compensate for the loss frozen food, but that has to be done after the refund, so more delay, the drivers refused to return, so they have kept my old freezer so now we have nothing to use. No-one cares, tottaly chaotic company, don't believe anything they say.”

Helpful Report

Posted 7 years ago

“the computer finally arrived !!”

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Posted 7 years ago

“Service great. Was seen straight away. Staff everywhere so easy to find someone. Knowledge of their products great.”

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Posted 7 years ago

“Customer service doesn't seem to exist. Bought a £400 4k player online, player stopped working after half hour. I have tried phoning but just get stuck in a queue, have sent 2 emails and only received automated reply. Now looking like I will have to open a Paypal case to get a response and my money back.”

Helpful Report

Posted 7 years ago

“Today I had a washing machine fitted and the old one removed by Tony & ken from the knowhow team. They both entered my home with a smile & both had friendly faces, the pair of them are hard working Men and had my old & new washing machine fitted in half an hour! Very good job and very pleased with my new washing machine! I would highly recommend these two men for the job as they both get the job done quickly and efficiently. Many Thanks again!”

Helpful Report

Posted 7 years ago

“Pontypridd manager Kath needs to go on a customer care course. As a manager she was not helpful ,instead I had ignorance did not want to know issues that we had. Kath the manager was informing customers on phone she can't speak as the store was very busy, much too my amusement there was only myself and husband. What has happened to customer care at currys ????”

Helpful Report

Posted 7 years ago

“Still waiting on laptop repair they don't want to repair because the said due to negligence we can't repair what nonsense I'm without a laptop”

Helpful Report

Posted 7 years ago

Currys is rated 2.0 based on 3,456 reviews