Currys Reviews

Name: Currys
Address: Currys, PO Box 1684, Sheffield
Rating: 1.98

2.0 Rating 3,456 Reviews

24 %

of reviewers recommend Currys

2.0

Based on 3,456 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 1 star review on 6th October 2024

Currys 5 star review on 5th October 2024

"CONSULT CRYPTO-ALTCOIN RECOVERY EXPERT."

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible Staff! As i was in trying to purchase a laptop and i need a lot of specifations as i am not too firmiliar to laptops. So i asked a member of staff to give me some specifations and the member of staff never very little.”

Helpful Report

Posted 10 years ago

“i was in currys last week buying a TV before i brought i wanted to know abit about the staff member iwas talking told me about and how its better from older one or a cheaper one co me here if you need to know somthig before buying.”

Helpful Report

Posted 10 years ago

“After purchasing a fridge online I waited in for the time slotted delivery . The fridge didn't arrive so I contacted currys. . They said the driver was running late and they had no idea if he could deliver or not. If he could this would be until 9pm. At 840pm the driver called to say he had broken down and would not deliver . He said he could deliver 2days later. I said I'd be home from 4pm he said that would be fine. That morning I received a text to say delivery would be between 1-5pm. Then a phone call at 11am from the driver who was outside my house and would not return later. Then a call from customer services who were so rude and unhelpful I ended up cancelling my order .”

Helpful Report

Posted 10 years ago

“We purchased a Nikon camera in January, camera failed just after the 28 day!!!! exchange policy, contacted currys customer helpline absolute waste of time, was told could take back to store to exchange as told by them, only to get there and be told it had to be sent away for repair which takes up to 7-10 days after 4 attempts to call branch and no return calls and emails, I went back into the store after 21 days of waiting long story short basically lost my camera and it is no longer in stock, the camera that replaced it was £30 extra which I refused to pay as it was no fault of my own. I asked to speak to manager Mr Graham Denley at Wednesbury branch who was most unhelpful and rude despite my efforts to get him to agree to replacement he refused so I insisted on a immediate refund to my credit card leaving the store camera less never to return again!!! Unprofessional, disatisfied customer service I have ever experienced they obviously don't need customers!!!!!!”

Helpful Report

Posted 10 years ago

“Terrible staff at merry hill west kids.....obnoxious and rude.....misleading with their claim to refund if goods develop fault under 21 days.....they certainly do not.....im now £400 out of pocket.....had laptop under a week, faulty....got nowhere....going to trading standards...AVOID LIKE THE PLAGUE....go to Argos cud they honour their 28 day money back warranty”

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Posted 10 years ago

“Great”

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Posted 11 years ago

“back to currys again today,, i was well sold out by the manager mark at altricham store on 21 dec , logik fridge freezer broke down again three in a 14 month period, he said its nothing to do with the store, its the manufactures who is at fault. ive had to get rid of 3 lots of food over the time ive had the faulty gods the phoning around and the cost and time spent with letters and phone calls.let u know how i go on today. o forgot to say [ the manufacturers wanted 119 pound to see if there goods was at fault.”

Helpful Report

Posted 11 years ago

“logic fridge freezer broke down twice in the the first 7 months; just broke down again today. got in touch with currys they blame makers and makers pass me back to currys. three lots of food ive threw away, no one wants to know the fridge freezer was not fit for purpose. lets see how i get on”

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Posted 11 years ago

“Very very bad customer experience from currys home delivery massively disappointed.”

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Posted 11 years ago

“Credit where it is due, brilliant customer service from Currys Chorley”

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Posted 11 years ago

“Shocked by the customer service at currys Trafford centre I told the assistant I wanted to buy 2 cameras and he just walked off!”

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Posted 11 years ago

“Currys' disgraceful business practice and customer service”

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Posted 11 years ago

“Currys you have disgraceful customer service. Awful Awful Awful”

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Posted 11 years ago

“I cannot find words to express how bad Currys are at customer service. They really don't give a damn. Don't waste your time or money there”

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Posted 11 years ago

“Currently writing an e-mail to Currys customer services.. Currys customer service is a pile of crap”

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Posted 11 years ago

“currys - the worst customer service anywhere? yes!”

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Posted 11 years ago

“Always cheery members of staff, the main problem with Currys, is a minority of their customers who expect the world on a budget! Written On Unbeatable.oc.uk By Dave Angrams -”

Helpful Report

Posted 12 years ago

“Pissed, I purchased product code 293177 HITACHI 19WDVB in Dec 07 priced at £199.99-----------price in January 08 "In Sale" £279.99-- Whilst Dixons are at £239.99----- Written On Unbeatable.co.uk Glen”

Helpful Report

Posted 12 years ago

Currys is rated 2.0 based on 3,456 reviews