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Currys Reviews

2.0 Rating 3,444 Reviews
24 %
of reviewers recommend Currys
2.0
Based on 3,444 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 44%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

How is Currys returns process?
(1 week ago)
Greater than 92% of reviewers feedback is Currys returns process could be better.
(1 week ago)
F

Returns - Difficult

0.00%
Industry Average
Lied to about reasons they wouldn't price match including returns policy (which was better than Currys), the competitor was not a UK company (they were) etc.
- Ben
Customer service was no help at all as they weren't aware on what the policy on returns, exchanges and faults were.
- carelle toukam
Absolutely terrible experience for returns from an online purchase.
- Anthony