CustomMade.com Reviews

Name: CustomMade.com
Rating: 4.95

5.0 Rating 3,443 Reviews

99 %

of reviewers recommend CustomMade.com

5.0

Based on 3,443 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade.com:

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/

Visit Website

Location:

90 Sherman St, CustomMade.com
02140

CustomMade.com 5 star review on 29th November 2024

1448

Anonymous

Anonymous // 01/01/2019

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“A wounderful experience beginning to end. Together we were able to make our ring a reality.”

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Posted 3 years ago

“Efficient, professional, and quality are all words that embody CustomMade's work and staff. A Smooth easy process with help the entire way. If you want a great piece of jewelry go to CustomMade.”

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Posted 3 years ago

“My Fiance absolutely loves her ring, I had to pay extra for shipping but they did warn me about that as I live in the UK, Really happy with the product, I would definitely recommend custom made.”

CustomMade.com 5 star review on 21st November 2021

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Posted 3 years ago

“I enjoyed my total experience working with CustomMade. Very VERY communicative. Fast and accommodating. I can't begin to describe my satisfaction of my purchase. I've been looking for a company that would make a custom piece of jewelry that I've wanted for years. I now have EXACTLY what I've wanted. The cost wasn't as high as I expected and with the material used, I know I'll have it for the rest of my life. (And be buried with it LOL) I hope you consider CustomMade for those special needs that make an anniversary, birthday or just a unique gift for a lifetime.”

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Posted 3 years ago

“Liked the website where I could keep in touch easily and see updates. The product looked great when it arrived.”

CustomMade.com 4 star review on 21st November 2021

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Posted 3 years ago

“Absolutely amazing people to work with, communicated every step of the way helped the final product to come out perfect”

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Posted 3 years ago

“My fiancé and I wanted to create a customs wedding band for him that would match my unique engagement ring. The team at CustomMade made it so easy to bring our vision to life. They were very helpful with drafting different designs and helping us chose the right metals for the ring. We’re so happy with our ring! It even came in a gorgeous wooden box!”

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Posted 3 years ago

“My experience was very good with custom made. They brought my ideas to life and the finished product is amazing!”

CustomMade.com 5 star review on 20th November 2021

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Posted 3 years ago

“This whole process was amazing! They really made my dream ring come to life!!”

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Posted 3 years ago

“Really easy process. Came out great!”

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Posted 3 years ago

“It was great. Worked with me every step of the journey and answered all of my questions within a day.”

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Posted 3 years ago

“Honestly everyone I worked with while getting my wife’s ring was super helpful and all very nice. They were surprisingly, exceptionally fast with getting all the amazing designs drawn up, getting the ring made and delivered to me. I believe my whole process took about 4 weeks and to get a custom ring made is quite phenomenal. I really appreciated all the help and the efficiency that everyone I worked with in this process provided to me. If anyone asks me where to get a custom ring made, it’s here. 5 stars, hands down. Not to mention it was actually cheaper than buying a ring from all the major retailers like BlueNile and BrilliantEarth but it’s custom and no one else has anything else like it, which is very cool to say. Also, might I add, that everyone that sees the ring is blown away with how beautiful and unique it is.”

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Posted 3 years ago

“This company is/was AMAZING! I took a picture of what I wanted and it came out perfect! After a few email exchanges, my order was placed and arrived a month earlier than anticipated.”

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Posted 3 years ago

“CustomMade did a fantastic job building our dream signet coat of arms wedding rings from the coat of arms sketch I showed them! They were great about communicating throughout so we understood every part of the process.”

CustomMade.com 5 star review on 17th November 2021

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Posted 3 years ago

“I am a very hard person to please, that being said custom made went above and beyond to ensure my wife's rings were perfect as were mine. More than satisfied with the communication price and efficiency. I would recommend them top notch craftsmanship.”

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Posted 3 years ago

“This was a great experience. I had a vision for an anniversary ring and they helped it come to life even better than I could have expected. Made great suggestions and helped tailor the ring to be conducive with my profession. Very happy !”

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Posted 3 years ago

“To anybody on the fence on a ring to get or having trouble picking one out, this is definitely the company to go through. From start to finish this process is amazing! The extra points gained when she finds out you made it custom with a design team doesn't hurt either! Now that she has her engagement ring, we will be working w custom made on her wedding band so she can experience the excitement and anticipation I did while making Her ring. Big thank you to the custom made team for surpassing my expectations! -John -”

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Posted 3 years ago

“From start to finish these guys are completely amazing!! Extremely professional and great customer service. They were a joy to work with!! I recommend them for all of your jewelry!!!”

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Posted 3 years ago

“My experience with custom-made was amazing. The level of customer service literally in the middle of the night replying back to you via email was amazing. I always felt like they had my back. And right now fiancé absolutely loves her ring. I can find pictures on the website of our review. It’s literally the best ring I could have imagined. And the diamond is beautiful. Don’t let the pictures they said you were you. It really is truly amazing”

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Posted 3 years ago

“Custom made was amazing to work with! They helped me design a beautiful necklace for my wife. It was a super easy and fun experience. I will definitely use Custom Made again!”

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Posted 3 years ago

CustomMade.com is rated 5.0 based on 3,443 reviews