Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,625 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 21st April 2025

1856

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake was tasty but unfortunately the sponge was too dry.”

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Posted 2 years ago

“The present arrived on time and my sister was pleased. When I mentioned something about the fudge she didn't respond and we carried on talking. The following day I had a phone call to say that the fudge had been missing from the hamper and was offered a voucher. They handled it well although the reason I went for that option was the fudge as a favourite sweet of hers. I may use them again”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The gluten free cake was rather odd tasting, not really to our liking sadly! Tasted a bit dry as well!”

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Posted 2 years ago

“The cake was delicious. But it turned up on my pre wedding eve with zero decorations. So it was very stressful delaying leaving for my wedding waiting for the team to come and send someone to decorate it.”

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Posted 2 years ago

“Hello, We ordered a pistachio-topped cake and candle number 1 for my baby's first birthday. But, unfortunately, we were disappointed with the cake. It was extremely sweet, that we could hardly eat it. Not sure why the cake has to be so sweet.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“This was ordered as a gift so I can’t comment on the contents. I was however disappointed as the two boxes arrived without the sleeve that should surround them. That made the gift, now just 2 orange boxes, look less appealing than I had hoped.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Great delivery service on time and professional but cake did not taste great, very heavy and full of dark chocolate notes.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Lovely tasting cake however I was a little confused as to what the little sachet was in the box that contained some kind of liquid. There were no instructions on the sachet or in the box so had no idea what it was?”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Ir wasn't worth the money for the quality of the cake.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I liked the fact I could get the cakes and brownies delivered outside of London with little notice. That was great. The Chocolate cake with caramel was overwhelming to the point it was too much caramel. The brownies were more cake like I felt than actual brownies. The gift boxes and tin were a nice addition. Price wise i felt it was quite expensive for what it was. Perhaps if the they were 'to die for' cakes and brownies you might justify the price. Overall 2.5-3 out of 5. Not dreadful but I wouldn't pay that much again, mainly because I and a few others were disappointed in the taste of the products. 5/5 for service, delivery and ease of buying from website.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Tasty cake, lovely presentation, and very quick delivery, but the cake was tiny. Not sure if I will choose to but from this shop again.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“It was a lovely cake but the taste was not that good and the flower on top was wilted”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Lemon cake was absolutely amazing! Cream arrived but had turned in transit was inedible (tbf it was in the major heat wave). Scones and jam were good, but brownies and veg rolls were very very dry.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“It was delivered on time the taste was my nice and was too sweet”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Ordered the Wheat Free Vegan Summer Berry cake for my partners birthday. Delivery was on time and cake was well packaged and arrived in good condition. The cake itself was just OK, quite heavy and a bit claggy, not the best Wheat Free cake I've eaten. Taste wise, it was good with nice flavours. I would not purchase again due to the sheer density of the cake itself.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake was beautiful and the cake and the lemon curd tasted beautiful. Just the icing did not taste good. Had to remove most to be able to enjoy the cake”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Quick service and nice packaging”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Cake was average, especially for the price. It looked great though.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake was smaller than expected and we were a bit disappointed with the taste to be honest. The packaging and delivery were great though and it was nicely decorated.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Web site was difficult to navigate and only small cakes available”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 17,625 reviews