Login

Start Free Trial Are you a business?? Click Here

Cutter and Squidge Reviews

4.6 Rating 17,635 Reviews

90 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 17,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 21st April 2025

Cutter and Squidge 5 star review on 15th April 2025

Cutter and Squidge 5 star review on 12th April 2025

Cutter and Squidge 5 star review on 10th April 2025

Cutter and Squidge 5 star review on 8th April 2025

Cutter and Squidge 5 star review on 7th April 2025

Cutter and Squidge 5 star review on 7th April 2025

1856

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two medium-sized cakes for a work event. They arrived wonderfully packaged and perfectly on time. Both cakes looked very beautiful. However, the portion number stated on the website was rather inaccurate (expected 14-18 portions but each cake corresponded to 12), so I would suggest changing the product information to reflect this. Regarding the texture/flavour, both the cakes were mostly sponge with thin layers of filling, so I'm not sure whether the price reflects the overall product quality, I'm afraid.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cakes are delicious. However, the way they are delivered is incredibly poor. Twice I have had cakes where they've been put in a postal bag and chucked around the van to the point the icing is stuck to the cardboard protector on the top of the cake. Even when you buy one of their very expensive tins it has still been spoilt by this crazy approach to packaging. My last cake DPD even handed it to me upside down! The trouble is that the cakes are very expensive and actually really quite small so you expect them to be perfect. I was given credit the first time it happened but didn't bother reporting it when it happened again. I now won't use Cutter and Squidge as it's embarrassing when you spend a lot on a gift only for it to be turned up looking like someone has dropped it.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I ordered a gluten free vegan cake for my daughter’s birthday whilst on holidays in yorkshire. The delivery man obviously didn’t know it was a cake and it obviously had been stored upside down as when we opened it the top was stuck to the box. Disappointed and won’t order again. Very small cake too !!”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The afternoon tea was ordered as a 90th birthday present, so I did not experience it myself. I was told that it was delicious and the recipients enjoyed it very much. I had paid the extra so it could be recieved between 8am and 12 noon and enjoyed on the correct day, however it was delivered at 7.23pm so this aspect of the present was disappointing. I have scored 3 stars not 5 for this reason alone.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake I ordered and biskies I ordered were delicious, however the candles I ordered at the same time did not arrive”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Nice easy website, delivery a bit pricey especially when there’s the threat of a re-delivery charge if no one is in!”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Lovely brownies- very expensive delivery charges!”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Delivery too expensive.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Beautiful looking cake. With the aesthetics and flavour profile, I can imagine why it's a popular and well loved cake, it just wasn't for us unfortunately. We love cake and there was more of everything else (icing, cream, curd etc.) than there was cake.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Tasted delicious but thought it was a bit pricey for the size of the treats.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Nice to have the delivery of afternoon tea in a box. Cakes and scones were a bit dry though, not as nice as can be bought in most bakeries. Shame - a great idea but the cakes need work!”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Good service and delivery, nice packaging. Fresh cakes. But very average taste , too much butter cream, very heavy and pointless .”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Not as image on website. Ordered passionfruit and pistachio cake. Image shows a large amount of the pistachio cream, however it reality there was less that 0.5 cm. Tasty cake, moist, but won't reorder on this experience”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake and pastries we've had were always really tasty but I wished they could improve their delivery method. We ordered an afternoon tea set before which arrived at 6pm, it doesn't make sense that a tea set would arrive so late - they should improve their delivery timing so it arrives at a normal time. We didn't want to order with the more premium delivery options as the pricing is just way higher.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Bought as a present. Disappointed box was just in polythene mailing bag so box was dented. Also they were dispatched on Sunday for Tuesday delivery so didn’t stay fresh for so long as spent 2 days in post Recipient really liked the brownies though.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Didn’t enjoy cake”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The communication from the company was very good. However, I will not be using the company again as the taste of both cakes was disappointing.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“thought the size of the brownies were a bit small, was hoping they would be thicker so you got that classic brownie texture but I think being thin prevented this”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“This was a gift delivered to a family member. They said it was very nice that’s as much as I can comment.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I ordered 2 boxes for fathers day and only one turned up very disappointed as I couldn't give my dad his present. You did send me another one out 2 days later but still not the same. Very tasty”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

«
1
2
...
18
19
20
21
22
»

Cutter and Squidge is rated 4.6 based on 17,635 reviews