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Cutter and Squidge Reviews

4.6 Rating 17,625 Reviews

90 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 17,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 21st April 2025

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Cutter and Squidge 5 star review on 12th April 2025

Cutter and Squidge 5 star review on 10th April 2025

Cutter and Squidge 5 star review on 8th April 2025

Cutter and Squidge 5 star review on 7th April 2025

Cutter and Squidge 5 star review on 7th April 2025

1856

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake was delicious however the delivery service was poor. This was a birthday cake and it arrived a day late.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Sponge was a bit dry and really this cake does not taste like “triple chock”. I would recommend changing name as for real chocolate lovers it doesn’t meet expectations of chocolaty treat. A bit disappointing. But was delivered on time and with care.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“It was too sweet we couldn't finish it all.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake itself looked lovely and tasted nice – but we had a very stressful delivery. The delivery slots are very limited – our venue didn’t open until 10 am and at 8 am I received a failed delivery notice which gave me severe anxiety. We were told that we could receive the cake any time up to 9 pm but our wedding lunch slot was only for 3 hours. After a very stressful conversation I told them to contact the delivery company and have the cake put on the doorstep and hopefully it wouldn’t get stolen. Luckily it was on the doorstep when the manager came to open up the venue at 10 am.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Items delivered on time and in good condition.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“service was good with prompt delivery!”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Ordered 3 items but only 2 items got delivered.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“i was happy with the quick service.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Postal order cakes are great and the short turn around between ordering and delivery also ticks a box if you are tight for time or have forgotten to get something for an occasion. However the cake quality is average. Nothing horrible but also not great.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Food apparently was delicious. Delivery was a disaster… wasn’t entirely happy with the response to sort out the problem, one order came to my home address rather than intended and the other order went to another address entirely and my daughter got the wrong one. Bit of a palaver.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“We really wanted to like these. I loved the website, the easy ordering process, and especially, the quick/convenient home delivery. But, I'm sorry to say the actual cakes really didn't impress us. The flavour was ok but we found the sponges rather dry. But mainly it was the buttercream that disappointed. I generally prefer buttercream over icing but this reminded me more of artificial cream, not nice. Because of this we aren't going ahead and ordering our actual wedding cake.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Misses the wow factor”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Was nice, nothing especial for the money. And was very tiny was expecting a proper cake size”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Cake looked great but the cookie pieces on top and some within the cake tasted stale. Not pleasant at all, we had to remove them.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Thought flavours of brownies were varied and okay but that they were all quite dry. I won't buy them again.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“My cake looked beautiful, but was very hard , we didn’t enjoy it”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Hi cutter and squidgy. The cake was beautiful but the delivery affected the presentation. The bride loved it but we couldn’t use it on the wedding day. This was because of its presentation as the delivery had clearly knocked about the presentation. But again beautiful in terms of taste, allergies and digestion - thank you.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Was tasty but sponge a little dry”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I have to say the cake tasted delicious, however for the size and the price I was astonished I know being a coeliac is expensive but this was out right playing on a health condition for cash!”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Well presented, good tasting although in an ideal world something to contrast the sweetness would be perfect. I ordered the cake for the day before I needed it which was fine as it arrived in the later afternoon.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

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Cutter and Squidge is rated 4.6 based on 17,625 reviews