“I had a few other companies provide quotes. But the Cyprus salesperson, Dan, was amazing and had a "no pressure" approach! He explained the options, what was needed, price and time line. The installation staff are incredibly knowledgeable and provided super customer service. I am so glad to finally have the propane fireplace working. The Williamsburg set is amazing. I'm really happy with my purchase and so glad I decided to engage Cyprus Air!”
“Brian Burkhart recently serviced my gas fireplace. I was smelling gas in my house, and he worked diligently to find the leak that other service reps had not been able to find. He was very thorough and placed an order for a defective part. He did sn excellent job.”
“Derrick was very professional and immediately saw the issue that the prior technician had left us with. He quickly remedied the issue and deeply apologized that it took multiple calls to get an appointment after our first one was a no-show; when we did get service the technician had no idea how to service the type of gas fireplace that we have; then Derrick came to save the day.”
“We had a great experience with Ivo Dimitrov. He was very professional and explained everything clearly. He answered all of our questions and never applied any pressure. We made a commitment to buy a furnace from Cyprus because of Ivo's professional presentation. The furnace has been installed; works great. We're happy with all of our interactions with Cyrpus.”
