“Derrick was very professional and immediately saw the issue that the prior technician had left us with. He quickly remedied the issue and deeply apologized that it took multiple calls to get an appointment after our first one was a no-show; when we did get service the technician had no idea how to service the type of gas fireplace that we have; then Derrick came to save the day.”
“We had a great experience with Ivo Dimitrov. He was very professional and explained everything clearly. He answered all of our questions and never applied any pressure. We made a commitment to buy a furnace from Cyprus because of Ivo's professional presentation. The furnace has been installed; works great. We're happy with all of our interactions with Cyrpus.”
“Brian is knowledgable and affable and eager to educate the customer. He works quickly and cleans up thoroughly. You couldn't send a nicer representative. Thank you.”
“Mr. Kidwell was very courteous and on time. Also was very professional and patient answering questions.
We apologize as we thought we had already sent.”
“It's been awhile since my service person was professional, knowledgeable and customer service oriented. He was respectful of my home and cleaned up behind himself. It was a pleasure to meet him.”
“Professional and knowledgeable.
Kind and considerate.
Highly recommended.
Suggest a new large paper rug to catch the soot each time.
Monthly maintenance fee very high.”
