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D9 Hosting Reviews

4.9 Rating 214 Reviews
99 %
of reviewers recommend D9 Hosting
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Phone:

Sales: 0844 88 43 400

Email:

sales@d9clients.com

Location:

Upper Rainham Road
HORNCHURCH
RM12 4BE

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Anonymous
Anonymous  // 01/01/2019
Every time I have a problem D9 hosting comes to my rescue. Weather it something that is with my site, or something I screwed up (most of the time), they come to my rescue and fix the problem for me. When they say 24hr support they mean it, even at 2am I can still get live help to get me back up and running. Thanks D9, Wayne Miller
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Posted 4 years ago
Thank you so much for the great review. We're so pleased we've been able to help you in your business :)
Posted 4 years ago
Paula was very helpful and instructed me how to change my nameservers! Polite and Professional.
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Posted 4 years ago
Thanks for taking the time to let us know that we've helped. We're delighted you're happy with our support :)
Posted 4 years ago
I have had my websites hosted by D9 for several years and they have the most amazing customer services. Whatever the time is, night or day, they are available to help and because I am not a techie, sometimes my questions are quite stupid, but they are patient and explain everything really well for me. Absolute 5* service.
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Posted 4 years ago
Thank you so much for your kind words, Vicky, we're so pleased that you're happy with our service. Have a great weekend :)
Posted 4 years ago
I've been with D9 Hosting since 2013, I was recommended to them through an internet marketing course by John Thornhill, who was also living in my home town of Sunderland. I transfered all of my business domains and took out a reseller hosting. I can say that in the last 7 years I've had no issues and the online support services are very efficient and fast. When you are dealing with a website where your business is being transacted on a daily basis, I can tell you any downtime can be costly. So I'm thankful I was recommend to D9 Hosting, and will recomend their services to others.
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Posted 4 years ago
We're delighted you took the recommendation, Loraine. Thank you for taking the time to leave us such a great review. Here's to the next 7 years :)
Posted 4 years ago
As a non-technical person, I always get stuck while setting some or other online task. With D9 support it's like I have someone standing by just for me. Their service is so quick and efficient I consider a part of my team. But then I'm not surprised because they were recommended to me by a person of high integrity. Their prices are very competitive, and that is a feather on their hat. I highly recommend them. Diniso Sam
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Posted 4 years ago
Thank you so much for taking the time to leave such a great review, Diniso, we really appreciate. We're delighted we're part of your team :)
Posted 4 years ago
Excellent service as always.
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Posted 4 years ago
Great stuff! We're pleased you're happy with our service :)
Posted 4 years ago
I've been a reseller with d9 for several years now and will probably stay with them for ever. I've never found a more responsive support team than d9, it's like having part-human-part-borg ultra-smart tech folk in your office and in your corner 24/7. We've got some ridiculously gigantic wordpress sites which are stupidly resource intensive and yet d9 hosts them flawlessly - when I look at smaller sites we had on other lesser hosts the difference is night and day. Phenomenal hosts and lovely people
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Posted 4 years ago
Wow! Thank you so much for your kind words, Alan, we're so glad that that you're so happy with our service :)
Posted 4 years ago
My chat with Paula was first class and answered my question. Jisjo K on the support system gave me incorrect information, which Paula was able to confirm for me.
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Posted 4 years ago
Thank you so much for taking the time to leave a review and we're glad your issues were resolved :)
Posted 4 years ago
Customer services Dan online chat. No wait at all. What a great guy, probably on with him 30 mins or so. Very patient and was probably laughing to himself or cussing me. Anyway, all sorted to a satisfactory outcome. Couldnt be helpful enough. Thank you, Dan
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Posted 4 years ago
We're glad you're happy with our services, thank you for taking the time to leave us a review :)
Posted 4 years ago
Excellent customer service and Paula was very patient with me. Great job!
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Posted 4 years ago
Thank you so much. Welcome to D9, we're looking forward to working with you :)
Posted 4 years ago
Fast and efficient support
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Posted 4 years ago
Thank you so much for taking the time to leave a great review, we really appreciate it :)
Posted 4 years ago
We have been a very happy customer for a few years now. If we have any problems, they are very quick to solve the issue even if it wasn't their fault! Their support team are knowledgeable and friendly, the servers are not over-subscribed (even on their cheaper plans) and fast. Cannot recommend highly enough.
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Posted 4 years ago
Thanks, Fred, we're delighted you're happy with our service :)
Posted 4 years ago
I've used D9 for quite some time now, I really can't quite remember but at-least for years. I've also used plenty of other hosting providers on and off so feel I have a good perspective to compare. Without a doubt, and more or less pretty consistently, they continue to provide a pretty solid hosting solution across whatever you want, the control panel & processes are straight forward, and they are good about going above and beyond occasionally to answering questions and helping with dreaded Wordpress issues, even though that's massively not in their remit. Support is almost always great and immediate, often you'll find yourself speaking to the owners, I'm not quite sure how they manage that but anyway. It's not always been a completely straight ride but I think the fact I'm a PITA and still giving them a deserved five stars and I don't think I'd ever go anywhere else, says a lot. They really do set themselves up as a decent reliable and robust hosting company, domains, storage, email, VPS, literally everything. Like my hair dresser I've been going to for twenty years, I hope they always stick around because frankly, I wouldn't know what to do if they dissapeared.
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Posted 4 years ago
Thanks, Mario, we're delighted you've stuck with us all these years.... here's to many more, we're not going anywhere :)
Posted 4 years ago
We have been using D9 for a number of years now and I have no complaints at all. Their service is always on point and I would not hesitate to recommend them to any business looking for a reliable and dedicated hosting partner.
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Posted 4 years ago
Thank you, Lauren, we're so pleased that you're enjoying our service :)
Posted 4 years ago
I have been using D9 hosting, both shared and a dedicated server for some years now. I could not imagine ever going elsewhere. Their customer service is excellent, very responsive and always help very quickly and efficiently. Price is very competitive and coupled with the help you get when you need it it's the best hosting I have ever come across. Excellent.
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Posted 4 years ago
Thank you so much David, we're delighted you consider us to be the best, that's great to hear :)
Posted 4 years ago
I love D9 Hosting and have been their customer since 2009. The service is friendly, trustworthy and they're great at putting 'tech' stuff into layman's terms. Highly recommended if you're looking for a web host that takes care of you.
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Posted 4 years ago
Thanks for taking the time to leave us such a great review, Rob, we really appreciate it :)
Posted 4 years ago
Was very helpful corrected all issues without hassle. He was very professional.
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Posted 4 years ago
We're delighted you're happy with our service, Bill. Thank you for taking time out to leave us a review :)
Posted 4 years ago
Customer service is always fast and effective. By far the best hosting company I have used.
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Posted 4 years ago
It's great to hear you're enjoying our services and you rate us so well, thank you :)
Posted 4 years ago
I was recommended D9 over a beer in the local. My previous host was a nightmare to get hold of, fobbed you off with overly technical jargon and excuses. I was very happy to switch. D9 is an absolute joy to deal with. Great and friendly support. A level of access that to your back end that will please novices and experts alike. The security is fantastic. My email spam has all but vanished and is simple to tweak and adjust as needed. My thanks to Dan and the team my new website is fast and secure. I can’t recommend them enough. Thank you.
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Posted 4 years ago
Fantastic! We're so pleased you're enjoying our services. Cheers!
Posted 4 years ago
We have hosted many sites with D9 for years. Our challenges are mostly deeply technical and require diligent care to keep our sites up at all times. Over the years the D9 team has made the extra effort 24 hours a day to give their best service, and solve problems quickly. Even if it takes a few steps to test and repair, they keep following up until we get the results. From the leadership to each tech support, they are all a real asset to our companies success over the years.
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Posted 4 years ago
We're delighted you're so happy with our services, Adam. Thank you for taking the time to recommend us :)
Posted 4 years ago
D9 Hosting is rated 4.9 based on 214 reviews