“Daily Box Club started out great first month was wonderful some fun and crazy stuff. Definitely worth the money. Then it went downhill. First of all they have a profile where you can tell them things you don’t want and I have just a few things that I wouldn’t want to get and guess what that’s all I get. Then the last straw was receiving a note from a seller on Amazon that they were scammed by daily box club and was hoping I would return my item so they wouldn’t go out of business. The return would have cost me more money so I declined to return it. Customer service is terrible and they don’t have a clue how their system works. Didn’t get anywhere after I sent a request not to receive children and baby items. I was told I could cancel the items on Amazon if I didn’t want them. But then I went weeks without receiving much. Now it’s back to kids items and trying to send me breast pumps. They don’t follow the profile I received shoes that were way to big or way to small. If you don’t mind that they don’t care what the send you then go right ahead and join. You see all these wonderful gifts in their ads but they are few and far between and I haven’t seen anything like that come up for us. If they could work out the profile kinks and upped their customer service it would be worth it. Here is the notes I got from a seller..
Dear Kellee, hope you can cancel the order or reject the hair package Due to my work mistakes, so that the goods were zero dollar snatch, as a person just engaged in the work of a short time to make such low-level mistakes, to my life on the road very serious blow, I hope you give young people a chance, I have also been very profoundly aware of the error, I hope to save a little loss to this start-up company, a million thanks! ---
Dear Kellee, sorry to contact you again Friend, hope you can feedback to me, pls give a chance to a young man, the mistake make me in a big troubles, i guess i’ll pay 10 years salary to the mistake, pls give a young people once chance , a million thanks! ---
Jun 5, 2023 12:33 AM
Dear Kellee, sorry to contact you again hope you reject or Returns the hair package Friend, hope you can feedback to me, most of the people got the wig through dailyboxclub, you didn't actually order it,It's just that our incorrect coupon promotion was caught by this, so you will receive a free wig that, the mistake make me in a big troubles, i guess i’ll pay 10 years salary to the mistake, pls give a young people once chance , a million thanks!
Jun 5, 2023 10:32 AM
I have had nothing but trouble with Daily Box club! I will consider this.I’m not a mean person but your company should go after daily box club!
Jun 5, 2023 5:45 PM
Because it is the mistake of individual employees, we should pay for this matter, but the loss is too big, we can not do anything, this feeling of helplessness is very unbearable, thank you for your understanding, sorry to bring you trouble, I hope you can consider the return of the package, sorry again if it disturbs you
Thank you for your feedback!
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“They advertise you will get at least 2 boxes a week. I'm now in my 4th week and have not received anything, since May 10th. So far, not pleased with the program. They also say that I've received 19 items which is not true. I've received maybe 10 items. Not worth the money. I've been charged for 3 months now and am very disappointed.”
“I have subscribed for the service and selected my preferences. I am a male and did not select anything that is female. They have selected breast pumps as one of my boxes. 🙄”
“Waste of time and money. Was constantly needing to reconnect my account with Amazon. I received a bunch of baby items, it was NOT one of my selected interests. Absolutely NO need for baby items. Also received men's pants, not on my selected interests...no men in my house! I received one week a set of shoe laces and some odd nuts and bolts. Big waste of money.”
“I have been disappointed with products shipped as I have only been able to use 2 items so far, the rest I gave away as they don't apply to me. I sent email to cancel subscription and no response. If you can ever further limit the criteria for what would interest me I would be willing to try again.”
“This appears to be a scam. I have tried numerous times to complete the "Order Processing" step but after two months of attempts, having several times linked my Amazon account, I can never complete the process, yet I am still being charged a monthly fee. I have contacted Support numerous times but just do not get a response.”
“I signed up for this a month ago. Never got anything. I feel like you just want to take my money. I was very excited about this at first now nothing coming .....big scam”
“Have been charged twice with no products, no response from admin...My next step is to report this site as fraudulent. Have linked my amazon prime acct at least 4 times and site says linked. I want an immediate refund of all my money!”
“I only received 8 boxes my first month. 2 weeks into my 2nd month and still nothing. I was refunded my first month but the last box I received was the 16th of April. Starting to think it’s a scam.”
“All the items are junk and not something people want. Seem like it is just items that don’t sell and amazon wants them gone. There is no surprise to it when Amazon shows me what is coming.”
“so far I have not seen where this is worth the money, I Have only has 3 things delivered and there all junk. I will be cancelling this before next bill.”
Thank you so much for taking the time to provide us with your feedback, Leslie. We really appreciate you sharing your experience with us! We're sorry to hear that you are not fully satisfied with what you have received so far and that you will be cancelling your membership before next bill. If you reach out to support we will extend your current month out since you did not hit your 10+ item guarantee.
Hi Lisa,
I see here that you have not paired an Amazon account to your Daily Box Club membership until today. We'd be happy to offer you a free extension since you did not have a chance to get set up :)
“I have been waiting for technical assistance for 4 days with no response. My credit card was charged on th 13th of March and we are now the 28th and I have not received my first box. No one will respond to my messages.”
Hi Lisa,
I see on our end that you have an error with your Amazon verification. You were sent an email on March 19th on how to fix this. Please correct the error and reach out to support and we will take care of you :)
“I have to say, that for the amount of money that you pay to be in this "club", I am extremely disappointed! I paid $64 two months ago and have received absolutely nothing! I once received an email telling me I had 2 packages on the way and then one was canceled and the other one never arrived. I contacted support numerous times through the chat and basically, the only thing they could do was refund my money. I constantly paired my account with amazon, I did everything the support team told me to do and even though they assured me I'd be receiving packages soon, I did not. I have since canceled my membership and urge anyone looking into to this to be very cautious. i fell like i was scammed!!!”
