dancing leopard Reviews

Name: dancing leopard
Rating: 4.32

4.3 Rating 230 Reviews

82 %

of reviewers recommend dancing leopard

Company Reviews

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Metrics

4.3

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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dancing leopard 5 star review on 17th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oli was extremely helpful. Very prompt and efficient in his work. Thanks again!”

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Posted 3 years ago

“Had an slight problem with my Dove dress. (Wrong size belt with right size label on it) I emailed and literally within the hour received an email from a lovely helpful person called Oli. They dealt with my issue effortlessly and efficiently. I’ve worked I customer service over the years and would definitely give dancing leopard (especially Oli) 100%. I feel completely confident to order anything knowing the support is there for any questions or queries. Can I also add the quality of the clothing is superb and always a great true fit to size. Being able to order “my size” and know it fits is a fab feeling. I’m looking forward to filling my wardrobe with lots more dancing leopard labels :-)”

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Posted 3 years ago

“Very quick answer to emails. Great selection of products and good price and delivery. Love that they used recycled materials!”

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Posted 3 years ago

“Very happy with Dancing-leopard.... I live in Spain so when ordering I need to be 100% all will be ok.. Im delighted with everything.. The clothes are superb... Description and size... Delivery is fantastic and customer service 100%....I will be ordering a lot more in the future as very happy... Lorna. X”

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Posted 3 years ago

“So thrilled to have found dancing leopard. Love the designs, style and quality of everything that I have bought. Will definitely be buying more. Customer service, price and delivery are all superb. Thank you so much.”

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Posted 3 years ago

“I adore Dancing Leopard products. They have great designs for every occasion, superb quality and materials, and excellent fit. Their customer service is also brilliant. Plus, their swimwear is made from re-purposed waste, and have hopes to roll out better eco-measures soon. Highly recommend!”

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Posted 3 years ago

“Dancing leopard is by far my favourite label for quite some time now, what ever you order just fits like a glove. Their customer service team is always on hand to help with any questions or queries you have. The experience of shopping on this website is 100% I love it”

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Posted 3 years ago

“Oil was really helpful by answering my question in a timely manner”

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Posted 3 years ago

“Really helpful when asking if an item will be back in stock.... Oli is a gem!”

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Posted 3 years ago

“I've ordered from Dancing Leopard a few times before and always received a pretty prompt response to any emails i've sent. A next day delivery didn't arrive as Royal Mail had said it was and marked as delivered. I emailed to get the issue sorted and at first was told to fill in a form for them to raise the issue with Royal Mail and to investigate further and then they would discuss options with me. I was a bit unhappy to hear at first that they weren't going to send me one out and would need to investigate further, but was then told in the following email once i'd filled the form in they would send another out to me with next day delivery, and I then also received a postage refund for the delivery. Was really pleased with how this was handled by Oli, and also received a discount code for a future purchase as an apology from them. The first address arrived a few days later and I was then sent a free returns label to send this back to them. Really prompt customer service and I really like their clothing. :)”

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Posted 3 years ago

“Great experience shopping with these guys. I ordered a gorgeous dress which sadly refused to cover my boobs. (It was my optimism - not the dresses fault). Anyway back the dress goes. I made a little request on the return note that I’d like the size up if possible please. And sent the parcel back. In the meantime, I had a brief chat with the customer service by email to ask if an exchange was possible. Sadly no, I would have to reorder. Anyway, some lovely person saw my little request when they unpacked my return and sent me the larger dress anyway! Had they not done this, who knows if I would have reordered. But I am SO glad I did. It’s stunning! Jagger Maxi Dress. Seems to me this is a company run by people not processes. I love it. X”

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Posted 3 years ago

“My first order from DL directly, I have a few other items that were purchased from Silk Fred. I love DL, such beautiful pieces, amazing quality and the fit is definitely true to size (I’m size 8). I emailed to chase my order as it hadn’t been dispatched 3 days after the order was placed (I was slightly concerned as I’d had it delivered to my work address and didn’t want it to arrive on a weekend), the response from customer service was very prompt, they had my order posted out on the same day as I’d emailed and even upgraded it to next day delivery. Very happy customer, thank you DL!”

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Posted 3 years ago

“Always so helpful and the process for refunds made easy! Oli was very kind and personable..not a robot”

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Posted 3 years ago

“This was my first time ordering , and I am extremely happy! The dress looked just like the pics and the quality was amazing! I had to exchange the dress for a different size, but that was due to my incorrect sizing. I will definitely order more items in the future!”

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Posted 3 years ago

“I absolutely love this company not only are their clothes absolutely stunning their customer service is exceptional!!!! Every item I have ordered is stunning, fantastic quality, beautiful material and all at affordable price tag. The free delivery & free returns is very appealing. My most recent purchase was the midi shirt dress in nude leopard 🐆 wow wow wow!!! I have now ordered another one in the rich leopard too. I am going to be ordering a dress a month from this wonderful company. 😍😍😍😍😍”

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Posted 3 years ago

“Had purchased a dress and had a return it. Was a little out of exchange time due to covid ect. Emailed DL and matter resolved quickly and very mannerly. Great company other beautiful well made items to purchase from and will 100% do so again in future.”

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Posted 3 years ago

“Dancing Leopard is the best shop ever I buy so many clothes from here! It’s always excellent customer service and fast delivery. Clothes are good quality and reasonably priced. Love it”

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Posted 3 years ago

“Prompt response to my request and went out of their way to make sure that I was able to reinstate my discount code after I had placed my order. Very impressive. Thanks”

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Posted 3 years ago

“Excellent customer service and prompt reply to my query. I wouldn't hesitate to contact them again because the customer service team are very friendly and helpful. Thanks Oli!”

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Posted 3 years ago

“Absolutely fabulous. I made a mistake on my return, got in contact and Oli from Dancing Leopard was so quick sorting it out even though it was my error. Couldn’t recommend more.”

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Posted 3 years ago

dancing leopard is rated 4.3 based on 230 reviews