Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My boots arrived quickly . I did expect to receive very new pair, which you could see was never tried on before, but my uggs were not stuffed with paper as usual and the branded paper in the box was all creased what makes me think that the pair has been ,maybe ,on the display or tried on by other customers. Anyways... I got such a great bargain , that I was pleased anyway , fits and looks great ! Thanks for quick service P.s : the heart necklace was a nice touch :) Would rate the service as very good, but giving only good because I like my things to be prestine.”

Helpful Report

Posted 8 years ago

“I was very happy with the order process from Daniels it was quick and simple. However the £191 bag in which I had ordered was left in my recycle bin from the delivery company Hermes with a note through the door telling me. I was very unimpressed, next time I would prefer to need to sign for my parcel so that I can always guarantee it's safe delivery.”

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Posted 8 years ago

“Unfortunately I have had to return the boots as they were very small around the calf and would not zip up.”

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Posted 8 years ago

“Items arrived very promptly, was packed to ensure no damage, however I think they could of at least made the mache paper inside less creased!! It literally was all scrunched up into a ball on one of the pairs! Doesn't look good when you're gifting it.”

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Posted 8 years ago

“Fast and prompt delivery and easy checkout online. I love my trainers but unfortunately they were a bit scuffed when they arrived and for the price paid the quality doesn't seem great as the rubber seam is already coming away from the main part of the shoe after only a few wears”

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Posted 8 years ago

“Beautiful boots .. But had to return as could not zip them up they are very narrow on the leg ..I don't normally have problems .. I'm gutted because they are so lovely ????”

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Posted 8 years ago

“Good service, excellent price, pleased that they did student discount.”

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Posted 8 years ago

Dear Alice, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 8 years ago

“Easy website, liked the fact that it showed the soles as I wanted a pair that had no grip. Haven't received the shoes as yet placed the order Friday and it is now Thursday, no communication regarding whether been despatched so this would be a good one to do. Other than that have no issues.”

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Posted 8 years ago

“Sadly I am returning the boots as they are too slim on the calf. However ordering them was a simple process and they arrived quickly. I would be happy to use Daniel again.”

Helpful Report

Posted 8 years ago

Dear Amanda, We are happy to hear that your order arrived quickly and that the process was simple. If you need any assistance with your return please don't hesitate to contact us. Kind regards, DANIEL FOOTWEAR

Posted 8 years ago

“Delivered as advised. Products always good quality. Trued to use the online chat but this was very slow. Quicker to call”

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Posted 8 years ago

“I bought the Daniel Chorizo leopard trainers in a size 4 and 5, as Daniel advise to size down (I m almost always a size 5). They are definitely large and the size 4 fitted best. However, I was sent two slightly different shoes - the 5 were the newer version with black elastic and the 4 were the older version with beige/nude elastic. I prefer the black so am having to send both pairs back and will wait for the 4 to be delivered in the newer version. Daniel customer service were helpful about this, but it's still an inconvenience which is why I have given a 4star. Otherwise the shoes itself is really lovely, I would recommend if looking for a luxury leopard slip on.”

Helpful Report

Posted 8 years ago

“I bought a pair of knee high platform 4.5" high, leather black boots they have two buckles on the side and they zip up, I have to say they look amazing and very comfortable. very pleased because I got them in the sale & truly very reasonable price. I would have still got them at the original price it was very reasonable. One thing whcih I was diappointed with is that when they arrived they had a sticker with the sale price which was £11 less than what I did pay. I wanted to buy another pair of ankle boots hence I would rather go to the store & compair the prices. Other than that it was the first time I buy from Daniel, I am a fan of Russell & Bromley also LK Bennett, but from now on I think I will check Daniel first.”

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Posted 8 years ago

“Quick delivery. Like the shoes had to break them in though. Hurt the back of my heels, blisters; eeeww!”

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Posted 8 years ago

“No dust/boot bag!”

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Posted 8 years ago

“I recently bought the uggs loafers from Daniel. They are comfortable. The only thing is that I am size 5.5 and they don't do half sizes.”

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Posted 8 years ago

“Love the shoes and the price! Only issue was the sizing, slightly bigger than a normal size 5”

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Posted 8 years ago

“Ordering was good . Delivery was unreliable .parcel could have been left in a safe place but had to wait another 2 days .”

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Posted 9 years ago

“I hadn't ordered from Daniel's Footwear before and it was easy to do so online and although there isn't a store close to my home, I checked to see if I could return my order if I didn't find them suitable to a store in an area I was visiting. I was informed by the help desk that this was possible and I was kept informed well about the return and the order. I would definitely consider ordering from Daniel again. Thanks”

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Posted 9 years ago

“Service generally good. One pair arrived several days after the first although ordered at the same time. Also one pair described as blue were actually green. Would buy from again.”

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Posted 9 years ago

“Fairly wide fit, which suits me, originally out of my price range but as sale items a good price for high quality.”

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Posted 9 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews