Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Where to start.... from start to finish my shopping experience was excellent. I tried to order on line but the shoes I desperately wanted were out of stock. I spoke to a lovely lady in the Alderley Edge shop who kindly went out her way to source these shoes. Within one hour my shoes were winging there way to Edinburgh! Happy days and happy customer. Thank you Sheena Cunningham”

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Posted 7 years ago

“I love your shoes because they are different,and it makes you look nice. Thanks”

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Posted 7 years ago

“Excellent quality of shoes and style. I have found one of my favourite stores. Would highly recommend it, you wouldn't be disappointed. Thanks Daniel😊”

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Posted 7 years ago

“Did not receive the color I ordered. I ordered the Stuart Weitzman Elixir wedges in the camel color but received them in cream. I kept them because I didn't want to go through the hassle of trying to return them.”

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Posted 7 years ago

“Great service, speedy delivery and gorgeous uggs delivered on time. I highly recommend Daniel Footwear.”

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Posted 7 years ago

“Prima bedrijf! Vlugge levering en ook bij eventueel retour verloopt alles vlot. Ook de prijzen zijn erg interessant. Ik zal daar zeker nog bestellen. Super kwaliteit! Wel jammer dat er verzendkosten aangerekend worden naar het buitenland.”

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Posted 7 years ago

“Fast delivery and beautiful shoes!!! Also well priced!!!”

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Posted 7 years ago

“My best comfortable stylish shoes. Always delighted to purchase one of your shoes😍😍”

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Posted 7 years ago

“they were very helpful with regard to delivery which was excellent. The staff at Customer Care are excellent”

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Posted 7 years ago

“Beautifully wrapped bag delivered on time as promised.”

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Posted 7 years ago

“Lovely shoes with excellent service.”

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Posted 7 years ago

“Excellent service , and the customer service was really helpful ..i enjoyed shopping in Daniel Footwear ...The Bag came in a Great new Condition and it's such a roomy bag highly recommended can't find anything that i dislike about .”

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Posted 7 years ago

“I am in Aust. using an Aust CC with an Aust billing address. I placed my order Thu 8/6 requesting delivery to the UK as my partner is on holiday there. Then I am asked to confirm my address with a utility bill, as my payment details don't match my billing address. They did, it was the delivery address that was different. I complied on the same day & explained I needed the shoes to be delivered by the following Wed 14/6. I emailed again on the 9/6 requesting an ETA. On Friday I was told the order was accepted & would be processed. By the 13th, I still did not have a delivery email, & behold, I am told the shoes are now out of stock. I am being offered other styles, but that is not what I ordered on the 9th June. I think the entire ordering process needs to be improved. Those shoes should have been allocated to me when I purchased them early on the 9/6 (actually late evening 8/6 UK time). I requested a refund yesterday, as Daniel Footwear have had my money now for a week. A refund should be immediate. Stay tuned.....”

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Posted 7 years ago

“Great presentation and delivery updates”

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Posted 7 years ago

“Alternative shoe found when original shoe ordered was found to be faulty before delivery”

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Posted 7 years ago

“Very good service, fast delivery highly recommended!”

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Posted 7 years ago

“Very easy to order. Quick delivery.”

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Posted 7 years ago

“Looked very classy and feminine.”

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Posted 7 years ago

“I received the soes but they were too small, I returned item and ordered 2 more pairs of shoes at same time (before receiving the refund). Finally, they never refunded me the first order (they said to me that they never received the return..!) and I never received 2 other shoes. Ive spent 400€. A disastrous experience”

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Posted 7 years ago

Dear Nina, Thank you for taking the time to write a review, sorry to hear that you haven't received your refund. Please send over the proof of postage for your return to help@danielfootwear.co.uk and we will take a look into this for you. Kind Regards, Customer Service Team

Posted 7 years ago

“My order was for size 35/36 and I received size 37/38 which were stated to be out of stock on your website.”

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Posted 7 years ago

Many thanks for taking the time to leave us a review. I really do apologise to hear that you have received the incorrect size. I have had a look on the order notes and it doesn't look like you have been in contact with us regarding this. If you would like us to exchange these for the correct size please email us at help@danielfootwear.co.uk and we will get this sorted straight away for you. Apologies once again for any inconvenience caused by this. Kind Regards, Customer Service Team.

Posted 7 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews