Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recent purchase of what is supposed to be a high end and expensive fashion item. (Vivienne Westwood bag) Item was very poorly packaged and presented, no protection whatsoever just stuffed into the vivienne westwood dust bag (which in my opinion is the wrong one as the complete bag including the handles doesn't completely go inside) then just put into a plastic parcel bag and posted. How it never got damaged is beyond me as there were holes and tears in the parcel bag, that could have been Xmas ruined just because of a lack of adequate protection for said item. Only offended a 5% refund as I pointed out that it looks like ex display as there was no plastic bag and no extra protection in the shiny bits. I read some reviews of same bag on other sites, and customers thanking them for the professional packing and overall presentation of their product, but not on here. My first and last time using Daniel Footwear. Less than impressed.”

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Posted 7 years ago

“Easy to use site. Quick delivery. I love my Uggs.”

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Posted 7 years ago

“Speedy delivery - very happy with Daniel footwear/cosy new boots purchase. Would prefer if the manufacturers Ugg moved the internal label as it is very scratchy and fully removing it with scissors is difficult as it is on the seam and is in contact with ankle bone.”

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Posted 7 years ago

“Very quick and helpful service, my order arrived very well wrapped and in the time stated.”

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Posted 7 years ago

“I was really impressed with the speed of delivery and the communication about the delivery. It arrived the day after I had ordered it in pristine condition and well priced. The gloves are a gift so not sure how they will fit just yet but can’t fault the buying and delivering service.”

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Posted 7 years ago

“Ugg boots for my daughter as an xmas present, came in with no markings on so if she was to answer the door she wouldnt know what they were. ordered 4 different items from 4 other places in the same day and this was the first to arrive with times and dates of arrival and packing. Very happy x”

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Posted 7 years ago

“Brillant service Quick delivery second pair I’ve brought and wouldn’t go anywhere else 5*”

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Posted 7 years ago

“The boots never arrived”

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Posted 7 years ago

Dear Julia, I am sorry your boots never arrived, I can see you contacted us regarding this and we opened a case with our courier to locate them. We were in frequents contact with you regarding any updates on your parcel and unfortunately the courier confirmed it as lost. We have fully refunded you for your order on December 9th. I have emailed you a discount code to use against your next online purchase with us. Kind Regards, Emma Customer Services

Posted 7 years ago

“Parcel arrived on time and I was kept informed”

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Posted 7 years ago

“They were delivered eventually, my daughter was over the moon with them, only problem the company had put wrong delivery address on”

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Posted 7 years ago

“What can I say, lovely boots, brilliant price fast delivery, well packed. Will definitely use again.”

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Posted 7 years ago

“Great prices and fast shipping”

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Posted 7 years ago

“Great service, fast delivery and well packaged.”

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Posted 7 years ago

“Perfect fit, beautifully fur lined.”

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Posted 7 years ago

“Daniel Footwear provided me with my first pair of Uggs. I had spent several weeks/months deciding whether or not to get a pair of Uggs, however Daniel's competitive prices helped to make the decision a little easier. Delivery was quick with the boots well packaged. I love my Ugg boots and now wear them practically every day. I'm converted!”

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Posted 7 years ago

“The goods arrived quickly which was good but I needed to return and was disappointed to have to pay postage for the return. The packaging was huge and it cost me over £11. Most companies provide a more cost effective return service eg collect +/pass my parcel. This would put me off ordering from you again. Omani’s”

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Posted 7 years ago

“Gorgeous bag swift delivery thank you”

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Posted 7 years ago

“Excellent service and price.”

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Posted 7 years ago

“Best price anywhere. Better than than anyone else. Excellent service and delivery time. Very happy customer.”

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Posted 7 years ago

“It’s okay service but box for my ugg boots were all damaged and ripped. This was a Christmas present”

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Posted 7 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews