Daniel Footwear Reviews

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

How is Daniel Footwear returns process?

Helpful Report

(4 years ago)

Greater than 56% of reviewers feedback is Daniel Footwear returns process could be better.

Helpful Report

(4 years ago)

0.00%

Industry Average

“ Constructively, in today’s market place customers expect free and simple returns process for online purchase rather than having to visit the post office and pay - most consumers don’t have time for this. ”

- Sonija Savage

“ Really happy with the shoes I ordered. When choosing shoes online you almost always order two sizes in case one doesn’t fit. I have no issues with paying for delivery but when I have to pay almost £9 to return a pair of shoes tracked, that is just too much. Whether the shoes you purchase are full price or not I feel returns should be free. I’m not sure whether I will use your website again. ”

- Mr Matthew Archer

“ The quality of goods and delivery are very good, however when goods are in the sale the returns procedure is very poor resulting in a very expensive way to shop ”

- SANDRA TOWE

Daniel Footwear Reviews

Returns - Difficult