“The plants are always sent in perfect condition and come carefully packaged. I had a problem with a climber which didn't drive and Lisa offered me a replacement as soon as she saw a photo of the plant which I had mistakenly put in a too-small pot. David Austin is, for me, the best rose grower I have ever come across.”
“I ordered three barefoot roses from David Austin Roses. When they arrived they did not look much alive. However I planted them feeling I should give them a chance. I had never purchased bareroot roses prior. And did not understand it can take 6 to 8 weeks for them to start leading out and greening up. This is exactly what happened. With feeding, watering and nice warm weather my roses are very much alive. I would suggest others to do the same with bareroot roses they may purchase from David Austin Roses before placing negative reviews! It could be you just did not give adequate time for the roses to come out of dormancy.”
“David Austin roses are an absolute top class company and you can be confident that if you are purchasing from them you will receive excellent customer service. They are quick to respond to queries and will offer to replace anything you are not happy with - I ordered a rose last year which the delivery company damaged quite badly - even though it wasn't David Austin's fault I contacted them so they were aware and they immediately offered to send me a replacement and are always willing to give help and advice too.”
“I decided to give my rather unloved garden a make-over as a first step to taking up gardening as a hobby. I'm so glad I found David Austin! The five roses I bought last year (a mixture of potted and bare root) are vigorous, healthy and stunning! They deliver quickly too and have lots of advice, which has been invaluable. A great company - one of the few I trust :)”
“Beautiful healthy plants - I have bought their roses for several years and keep trying to find more space in my garden as I love them all so much. Glorious and mouth watering catalogue, always being tempted!”
“They are a company that are always helpful with the plants description and my choice for a particular place. They send the plants well protected and the delivery is always swift and good. The plants are wonderful and give joy beyond ones dreams.”
“Fantastic quality roses and quick delivery. Reputable and well established company with fantastic array of roses. I would never have dreamt that I would order plants online but am glad that I did!”
